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Royal Mail delivery times

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  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    1,000 Posts Third Anniversary Name Dropper
    snooloui said:
    If a buyer opens an INR case, I refund them and then the item subsequently arrives, is my only option to ask the buyer to make payment again and hope they do?
    Yes. You’ll more than likely find they won’t pay again though. 
  • emmbrook
    emmbrook Posts: 188 Forumite
    Part of the Furniture 100 Posts
    snooloui said:
    If a buyer opens an INR case, I refund them and then the item subsequently arrives, is my only option to ask the buyer to make payment again and hope they do?
    Yes.
  • snooloui
    snooloui Posts: 48 Forumite
    Fifth Anniversary 10 Posts
    Royal Mail have resumed services to the EU as of today, but the Post Office still won’t accept packages to the EU. Great.
  • Mickey666
    Mickey666 Posts: 2,834 Forumite
    1,000 Posts Photogenic First Anniversary Name Dropper
    I ordered something online on the Sunday (20th Dec) before Christmas.  Because I wanted it before Christmas I opted to pay £9.99 for next day courier deliver and it duly arrived on Tuesday (next working day).  Fine.
    On Wed 23rd I ordered something else from the same company.  This time it was not urgent so I chose the £2.99 2nd class Royal Mail option.  The item arrived the following day!  Furthermore, my order was at around 4pm, well past the stated 2pm cut-off time for same day shipments :)
    I can only assume the company was rushing to clear all open orders before the Christmas break and Royal Mail was doing the same with all parcels in its system.
    Go figure.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Mickey666 said:
    I ordered something online on the Sunday (20th Dec) before Christmas.  Because I wanted it before Christmas I opted to pay £9.99 for next day courier deliver and it duly arrived on Tuesday (next working day).  Fine.
    On Wed 23rd I ordered something else from the same company.  This time it was not urgent so I chose the £2.99 2nd class Royal Mail option.  The item arrived the following day!  Furthermore, my order was at around 4pm, well past the stated 2pm cut-off time for same day shipments :)
    I can only assume the company was rushing to clear all open orders before the Christmas break and Royal Mail was doing the same with all parcels in its system.
    Go figure.
    Rm werent clearing their network before Xmas this year unfortunately. Slaughtered in DOs today.
  • charlies_mum
    charlies_mum Posts: 8,120 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Three quarters of the uk in tier 4 from midnight which means all non essential shops must close.     Get ready everyone, it’s only going to get busier. 
    You're only young once, but you can be immature forever :D
  • soolin
    soolin Posts: 74,129 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    charlies_mum said:
    Three quarters of the uk in tier 4 from midnight which means all non essential shops must close.     Get ready everyone, it’s only going to get busier. 
    Won’t affect me, I’m barely selling anything on eBay 😕
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Got a franked letter today dated 15/12. Not great
  • charlies_mum
    charlies_mum Posts: 8,120 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    custardy said:
    Got a franked letter today dated 15/12. Not great
    Was that first or second class ?     I’ve upgraded to sending everything first class.
    You're only young once, but you can be immature forever :D
  • ladyholly
    ladyholly Posts: 3,924 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    A large letter I posted 2nd class yesterday arrived today. I must admit I was surprised to say the least.
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