Civil Enforcement Ltd PCN

Coupon-mad

Of course no posting a LETTER!

This is why there are templates in the NEWBIES - this is easy as long as the keeper appeals and no-one says who was driving.

alfiemorris

Having difficulty finding cel email address? Do I use their drop down box on the RK's computer?

Redx

use the dropdown box on their website, told you that earlier in this thread after I checked it

yes use her computer, her name , her address , her PCN reference , her email for replies (keep checking the spam folder in the next 40 days , just in case)

so NOT by sending an email , and NOT sending a postal letter either

Le_Kirk

These have proved useful in the past: -

office@ce-service.co.uk

Legal3@ce-service.co.uk

dataprotectionofficer@ce-service.co.uk (obviously this one is for the DPO)

KeithP

alfiemorris said:

The date the car was parked was 22nd September, the PCN arrived on the 23rd October, 31 days later. This seems contrary to Pofa guidelines.

Of course you won't be able to prove when that Notice to Keeper arrived, but what is the Date of Issue of that notice? The notice is deemed delivered two working days following that Date of Issue.

alfiemorris

Redx said:

use the dropdown box on their website, told you that earlier in this thread after I checked it

yes use her computer, her name , her address , her PCN reference , her email for replies (keep checking the spam folder in the next 40 days , just in case)

so NOT by sending an email , and NOT sending a postal letter either

Thank you again. Using the drop down box, click on appeals and VRN is asked for as is PCN number and Postcode. That's it, only the submit button. No opportunity to add anything else?

alfiemorris

KeithP said:

alfiemorris said:

The date the car was parked was 22nd September, the PCN arrived on the 23rd October, 31 days later. This seems contrary to Pofa guidelines.

Of course you won't be able to prove when that Notice to Keeper arrived, but what is the Date of Issue of that notice? The notice is deemed delivered two working days following that Date of Issue.

Hi KeithP. PCN dated 20/10/2020.

KeithP

alfiemorris said:

KeithP said:

alfiemorris said:

The date the car was parked was 22nd September, the PCN arrived on the 23rd October, 31 days later. This seems contrary to Pofa guidelines.

Of course you won't be able to prove when that Notice to Keeper arrived, but what is the Date of Issue of that notice? The notice is deemed delivered two working days following that Date of Issue.

Hi KeithP. PCN dated 20/10/2020.

That's fine. It's just that if it was dated say on 29th September, you might have difficulty convincing anyone that it arrived on 23rd October.

Or to put it another way, if the NtK was dated 20th October, there is no possibility of it being 'given' to the keeper before 7th October.

Redx

alfiemorris said:

Redx said:

use the dropdown box on their website, told you that earlier in this thread after I checked it

yes use her computer, her name , her address , her PCN reference , her email for replies (keep checking the spam folder in the next 40 days , just in case)

so NOT by sending an email , and NOT sending a postal letter either

Thank you again. Using the drop down box, click on appeals and VRN is asked for as is PCN number and Postcode. That's it, only the submit button. No opportunity to add anything else?

then add those details and submit, then see what comes next, avoiding anything that asks about the driver , the appeal is as keeper (they already know her details from the pcn reference)

https://appeals.ce-service.co.uk/

Umkomaas

alfiemorris said:

Redx said:

use the dropdown box on their website, told you that earlier in this thread after I checked it

yes use her computer, her name , her address , her PCN reference , her email for replies (keep checking the spam folder in the next 40 days , just in case)

so NOT by sending an email , and NOT sending a postal letter either

Thank you again. Using the drop down box, click on appeals and VRN is asked for as is PCN number and Postcode. That's it, only the submit button. No opportunity to add anything else?

What exactly does the NtK say about appealing. CEL NtKs used to say by email or post only?  Please check it out and confirm.