Electricity Meter - failed

brewerdave

50Twuncle said:

Still no solution

Can I change suppliers without a working meter ?

You probably could - but it will cause a world of pain with estimated reads, and the new supplier may not consider sorting out a defective meter, a priority either !!

macman

Yes, but you would have to supply the opening read based on your best guess. which SP might dispute.

50Twuncle

So who "owns" the meter ?

Scottish Power or some independant body ?

At the moment - I am getting absolutely nowhere - my emails to SP DirSupp are being totally ignored - despite having a reference number

I had a meter reading request yesterday - but, obviously cannot do it - they will no doubt use estimated readings which will be many times my normal £35 payment

Ectophile

The supplier has a legal duty to maintain the meter under the Electricity Act 1989, schedule 7 section 10 (2). https://www.legislation.gov.uk/ukpga/1989/29/schedule/7

50Twuncle

OK Update - I cannot even get a response from SP - So emailed LOWRI BECK - The company who keeps on cancelling appointments at short notice by txt - and asked them to fit a replacement meter

They replied "We only fit SMART METERS"

I had requested a DUMB METER

Lowri Beck then asked me to contact SP to ask them to give LB permission to fit a like for like dumb meter

I told them where to go....

Awaiting response !

50Twuncle

I have googled the LOWRI BECK who txt me (cancelling 5 appts at short notice) and it is a company contracted by SP to replace meters. I have emailed them and they tell me that I must accept a SMART METER as a replacement.

I TOLD THEM THAT THEY COULD GO AND TAKE A RUNNING JUMP - NO SMART METER WAS COMING ANYWHERE NEAR MY HOUSE !

I have checked SP own rules (https://web-content.scottishpower.co.uk/files/pdf/Guaranteed-Standards-A4.pdf) - They have missed 5 appointments and have not paid me £30 for any of them - so this doubles to £60 per missed appointment - but as they have now missed this as well - does it double again ?

They owe me £300 already !

cajef

50Twuncle said:

I TOLD THEM THAT THEY COULD GO AND TAKE A RUNNING JUMP - NO SMART METER WAS COMING ANYWHERE NEAR MY HOUSE !

In that case you will not get a new meter, get ready for high bills when they are all estimates because you cannot give any readings.

macman

50Twuncle said:

I have googled the LOWRI BECK who txt me (cancelling 5 appts at short notice) and it is a company contracted by SP to replace meters. I have emailed them and they tell me that I must accept a SMART METER as a replacement.

I TOLD THEM THAT THEY COULD GO AND TAKE A RUNNING JUMP - NO SMART METER WAS COMING ANYWHERE NEAR MY HOUSE !

I have checked SP own rules (https://web-content.scottishpower.co.uk/files/pdf/Guaranteed-Standards-A4.pdf) - They have missed 5 appointments and have not paid me £30 for any of them - so this doubles to £60 per missed appointment - but as they have now missed this as well - does it double again ?

They owe me £300 already !

So the problem is entirely of your own making then.
Solution: allow install of smart meter, wrap in tinfoil, submit manual readings. Job done.

macman

50Twuncle said:

So who "owns" the meter ?

Scottish Power or some independant body ?

At the moment - I am getting absolutely nowhere - my emails to SP DirSupp are being totally ignored - despite having a reference number

I had a meter reading request yesterday - but, obviously cannot do it - they will no doubt use estimated readings which will be many times my normal £35 payment

The Meter Asset Provider.
Could be any of these:
https://meteroperators.org.uk/members/

JC_Derby

50Twuncle said:

I have googled the LOWRI BECK who txt me (cancelling 5 appts at short notice) and it is a company contracted by SP to replace meters. I have emailed them and they tell me that I must accept a SMART METER as a replacement.

I TOLD THEM THAT THEY COULD GO AND TAKE A RUNNING JUMP - NO SMART METER WAS COMING ANYWHERE NEAR MY HOUSE !

I have checked SP own rules (https://web-content.scottishpower.co.uk/files/pdf/Guaranteed-Standards-A4.pdf) - They have missed 5 appointments and have not paid me £30 for any of them - so this doubles to £60 per missed appointment - but as they have now missed this as well - does it double again ?

They owe me £300 already !

I thought they had text you to say they werent going to attend on one of those appointments?