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Possible £100 Halifax switch offer starting 4/8/20

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  • where_are_we
    where_are_we Posts: 1,223 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I assume switching and old BOS Classic Current account to a new Halifax Reward Current account is admissible? Slightly concerned as they are part of same group and the BOS Classic Current account shows up when I log in to my Halifax accounts.
  • Ed-1
    Ed-1 Posts: 3,958 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I assume switching and old BOS Classic Current account to a new Halifax Reward Current account is admissible? Slightly concerned as they are part of same group and the BOS Classic Current account shows up when I log in to my Halifax accounts.
    Bank of Scotland is not just part of the same group, it's the same company. Halifax is a trading name of Bank of Scotland. So no you can't.
  • Just tried to apply and frustratingly when I get to the stage of entering my previous home address, I can enter any country in the world but the ‘England’ and ‘UK’ options aren’t available. I give up - if they can’t get their application process sorted then I’m not trusting them with my cash!
  • Yorkshire_Pud
    Yorkshire_Pud Posts: 1,966 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Just tried to apply and frustratingly when I get to the stage of entering my previous home address, I can enter any country in the world but the ‘England’ and ‘UK’ options aren’t available. I give up - if they can’t get their application process sorted then I’m not trusting them with my cash!
    You can apply by phone if you want.

    I trust them with my cash.
  • Over62
    Over62 Posts: 144 Forumite
    Tenth Anniversary 100 Posts Photogenic
    It has been mentioned that the terms and conditions state that you can only have one sole Reward account but if you start the application for a new account, you get the message:

    "Open a new Reward Current Account – you can open a secondary account with us to help manage your money."

    and a button to open a second account.

    My OH and I have opened second sole accounts and applied to transfer existing Bank of Scotland accounts to them.  I can't see anything that says you can't do this and the switches are going through on 13 August.  Time will tell if we receive the bonus.


  • Isaac_:)
    Isaac_:) Posts: 30 Forumite
    Sixth Anniversary 10 Posts
    edited 5 August 2020 at 11:27AM
    I've made a bit of a mess of this. I'm temporarily staying with my mum and dad due to the whole Covid thing. Thought it would be best to open a Reward account with my permanent address, in case it flagged up that I don't have a record of living at my parents' address and asked me to send proof of address for here (which I don't have). Opened the account yesterday and requested to switch from my Starling account. This morning I got a text from Halifax saying that the switch couldn't be progressed - called them and realised I'd forgotten that I'd previously updated my address on the Starling app to my parents' so that any post would reach me in the short term. The addresses didn't match, which is why the switch failed.

    So I then opened another Reward account with my parents' address (which should match Starling's records) and requested the switch again - to my surprise the account opened successfully. Hoping I'll still receive the bonus as the other switch failing meant I won't have received one already. After opening the second account I also received an error message saying they weren't able to send me a debit card - not sure if this is related but should be something I can sort out once I (hopefully) receive the bonus.

    This also means I'm in the situation where I have two sole Reward accounts - planning to downgrade one to a standard account after I've (again, hopefully) had the bonus come through.

    All this for the sake of 100 measly quid. Need to get a life.
  • ischris85
    ischris85 Posts: 498 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    Isaac_:) said:
    I've made a bit of a mess of this. I'm temporarily staying with my mum and dad due to the whole Covid thing. Thought it would be best to open a Reward account with my permanent address, in case it flagged up that I don't have a record of living at my parents' address and asked me to send proof of address for here (which I don't have). Opened the account yesterday and requested to switch from my Starling account. This morning I got a text from Halifax saying that the switch couldn't be progressed - called them and realised I'd forgotten that I'd previously updated my address on the Starling app to my parents' so that any post would reach me in the short term. The addresses didn't match, which is why the switch failed.

    So I then opened another Reward account with my parents' address (which should match Starling's records) and requested the switch again - to my surprise the account opened successfully. Hoping I'll still receive the bonus as the other switch failing meant I won't have received one already. After opening the second account I also received an error message saying they weren't able to send me a debit card - not sure if this is related but should be something I can sort out once I (hopefully) receive the bonus.

    This also means I'm in the situation where I have two sole Reward accounts - planning to downgrade one to a standard account after I've (again, hopefully) had the bonus come through.

    All this for the sake of 100 measly quid. Need to get a life.
    Sounds to me like you should still be eligible for the switch bonus :)
  • masonic
    masonic Posts: 27,361 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I last had a bank account with them in 2014 and was closed in 2016 so my understanding is I am ok for the bonus. So I applied last night and everything went through with no issues. Received text to day switch has started. However the only problem I have I do not know how to marry up my HX cc account online with the new bank account rather than two separate logins.  Does anyone know how you do this please. 

    The instructions online state go to Service tab and select manage Account but can not find this on my home page. Any help appreciated. Thanks
    I currently have 3 separate online banking accounts: one old one that can be used to log in to either Halifax or BOS, one new one that only works with BOS and another new one that only works with Halifax. Each show different accounts. Nothing automatically resolved itself for me, and it doesn't bother me enough to try to resolve through customer services.
  • masonic
    masonic Posts: 27,361 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Ed-1 said:
    I assume switching and old BOS Classic Current account to a new Halifax Reward Current account is admissible? Slightly concerned as they are part of same group and the BOS Classic Current account shows up when I log in to my Halifax accounts.
    Bank of Scotland is not just part of the same group, it's the same company. Halifax is a trading name of Bank of Scotland. So no you can't.
    Will certainly be interesting to see if other Group brands Lloyds and BOS are disqualified. I'm also switching a BOS account, but also have a Co-op account to switch when that is complete, just as soon as the last £4 reward is paid on the latter.
  • soulsaver
    soulsaver Posts: 6,639 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 5 August 2020 at 1:01PM
    masonic said:
    Ed-1 said:
    I assume switching and old BOS Classic Current account to a new Halifax Reward Current account is admissible? Slightly concerned as they are part of same group and the BOS Classic Current account shows up when I log in to my Halifax accounts.
    Bank of Scotland is not just part of the same group, it's the same company. Halifax is a trading name of Bank of Scotland. So no you can't.
    Will certainly be interesting to see if other Group brands Lloyds and BOS are disqualified. I'm also switching a BOS account, but also have a Co-op account to switch when that is complete, just as soon as the last £4 reward is paid on the latter.
    I don't see how the man-in-the-street should be expected to know BoS is the same bank as HFax, so if it's not specifically excluded in the T&Cs I think you'd win a complaint in the event the switch is rejected.  
    ETA Lloyds is a separate banking licence so should qualify IMO.
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