Nationwide Mortgage

C_N_

The saga continues for us. Apparently our whole application had to be re-keyed as it was corrupted due to an IT issue. I've given up predicting when we'll actually get our mortgage offer, but at least we've been reassured that it will be coming. 

wishinghome

Just as I'd given up hope of hearing this week! 

I was cursing Nationwide the whole drive home from work then checked my phone and saw the message! 🤣

wishinghome

Updated timeline from me:

Mon 19th April - broker scored the application and it passed (DIP?)
Mon 19th April - soft search by Nationwide on Experian (ID check) and Transunion and Equifax (quotation searches)
Tues 20th April - full application submitted 
Tues 20th April - text message received to say valuation booked for 22nd April 
Thurs 22nd April - text message received to say valuation report received and awaiting review
Tues 27th April - broker emailed to say valuation approved 
Tues 27th April - query re deposit and additional docs sent the same day
Wed 28th April - hard search on husband's Transunion and Equifax
Thurs 29th April - hard search on my Transunion and Equifax
Wed 5th May - another query re deposit (issue with pending LISA bonus not being accepted)
Thurs 6th May - statement sent for another savings account to show additional funds as pending bonus not accepted 
Fri 14th May - text message received to say mortgage offer issued 

wishinghome

Good luck to everyone waiting, I hope you get updates soon. 

C_N_

wishinghome said:

Updated timeline from me:

Mon 19th April - broker scored the application and it passed (DIP?)
Mon 19th April - soft search by Nationwide on Experian (ID check) and Transunion and Equifax (quotation searches)
Tues 20th April - full application submitted 
Tues 20th April - text message received to say valuation booked for 22nd April 
Thurs 22nd April - text message received to say valuation report received and awaiting review
Tues 27th April - broker emailed to say valuation approved 
Tues 27th April - query re deposit and additional docs sent the same day
Wed 28th April - hard search on husband's Transunion and Equifax
Thurs 29th April - hard search on my Transunion and Equifax
Wed 5th May - another query re deposit (issue with pending LISA bonus not being accepted)
Thurs 6th May - statement sent for another savings account to show additional funds as pending bonus not accepted 
Fri 14th May - text message received to say mortgage offer issued 

Oh brilliant news well done! Great way to start the weekend 😁

Sonson91

Do they normally book valuation after checking initial documents? On tracker it says valuation booking date & report requested but when I spoke to them on web chat, I was told it will be done after they’ve checked the documents? 

LostIt_ToBostik

We applied almost 5 weeks ago now (April 14th) and STILL awaiting a decision (post valuation query). It is taking them up to 6 working days to check a single document.
It is becoming immensely frustrating- we are FTB ready to go and it is the vendors second home so empty.
We had a full building survey carried out over a month ago which highlighted an old standing query with a beam that had been removed at some point (over 50 years ago) but the structure etc all fine - no signs of distress etc. NW aware and have had the report for 4 weeks. Our conveyancing is well underway - pretty much just waiting on a mortgage offer but as the weeks tick by I'm becoming ever despondent. We would just like a yes or no!

C_N_

LostIt_ToBostik said:

We applied almost 5 weeks ago now (April 14th) and STILL awaiting a decision (post valuation query). It is taking them up to 6 working days to check a single document.
It is becoming immensely frustrating- we are FTB ready to go and it is the vendors second home so empty.
We had a full building survey carried out over a month ago which highlighted an old standing query with a beam that had been removed at some point (over 50 years ago) but the structure etc all fine - no signs of distress etc. NW aware and have had the report for 4 weeks. Our conveyancing is well underway - pretty much just waiting on a mortgage offer but as the weeks tick by I'm becoming ever despondent. We would just like a yes or no!

I'm in the same boat, ours went in 13th April, its been backwards and forwards and re-keyed apparently because of an IT fault. Hopefully this is the week as all feedback is there aren't any issue with the house or us! 

Ellie123321

Sonson91 said:

Do they normally book valuation after checking initial documents? On tracker it says valuation booking date & report requested but when I spoke to them on web chat, I was told it will be done after they’ve checked the documents? 

If it helps, with me I applied and then I had the valuation booked for about 2 weeks away and then in that 2 week gap I had extra documents requested and hard search done before the valuation. Now the valuation has been approved I’m just waiting on them to check the extra documents so I think in this case they did the underwriting etc before the valuation took place 

wishinghome

C_N_ said:

LostIt_ToBostik said:

We applied almost 5 weeks ago now (April 14th) and STILL awaiting a decision (post valuation query). It is taking them up to 6 working days to check a single document.
It is becoming immensely frustrating- we are FTB ready to go and it is the vendors second home so empty.
We had a full building survey carried out over a month ago which highlighted an old standing query with a beam that had been removed at some point (over 50 years ago) but the structure etc all fine - no signs of distress etc. NW aware and have had the report for 4 weeks. Our conveyancing is well underway - pretty much just waiting on a mortgage offer but as the weeks tick by I'm becoming ever despondent. We would just like a yes or no!

I'm in the same boat, ours went in 13th April, its been backwards and forwards and re-keyed apparently because of an IT fault. Hopefully this is the week as all feedback is there aren't any issue with the house or us! 

Good luck both of you! I really hope you get a final answer this week. The 6 working days to check a document is so painful. Our last doc was submitted first thing on the Thursday and our broker was told we would hear by close of play the following Friday. At 3pm Friday he rang to chase it up and was told the doc still hadn't been looked at and they said they would escalate it. At 4pm he rang again and was told it was  now unlikely it would be done that day. Then at 4.15 the text and email came through to say the mortgage offer has been issued. So if you get towards the end of the 6th working day and haven't heard it's definitely worth chasing them up. I'm sure it was our broker chasing it that got us the offer on Friday.