New Green Homes Grant to give up to £5,000 in vouchers for insulation and double-glazing

tek-monkey

tek-monkey said:

No sign of flat roof insulation, and my door was expensive, so not looking promising! Heard nothing, the way things are I don't expect to. 

Email off GHG at 21:30 on xmas eve, quote too high and need more info in 30 days or closing the claim.  Merry Christmas!

Cb_man1

I had the Same “ quote is higher than expected - ask installer for explanation - send us their reply - application back on hold.
 If you don’t reply within 30 days We will close your application and you will need to reapply !!! 

crikaus

I applied on day 1, Had email at 21.30 today (Christmas Eve) they can't verify me, send 2 ID's via email address within 30 days. 
Do these people only work on holidays and have they been on their festive drinks, appears the case when they are slow and asking for silly info, I mean I've only lived here for 15 years.

MWT

funkygal said:

Wow, just got a response to my application for external wall insulation!
They couldn't verify home ownership so they want proof in the form of a mortgage statement or property deed.
Also, the quote is higher than average so they want an explanation from the installer! 

You can get a copy of the deeds online from the Land Registry.

Don't be fooled by the many websites offering to get them for you and charging £20 or more for the 'service', go direct to the Government website:

https://www.gov.uk/get-information-about-property-and-land/copies-of-deeds

shinytop

Got my voucher for loft insulation the other day.  I reckon the quote was about twice market rate but the end result is that I'll be paying the same as the materials would cost me to DiY.  It needs doing and saves me a day of crawling around the attic.  

mpet

Same email received here. ‘Quote higher than expected’ 9.30 on Christmas Eve - the cynic in me is thinking they sent out a bulk mailing to buy themselves more time.
Fortunately my chosen company had already sent me a more detailed quote, so I was able to reply straight away. 

delmonta

yeah I got the same email, asking for ID and saying my quote was too high. 

The weird thing is they already asked for ID about two weeks ago which I sent them 4 pieces or recent valid bills/ID! So no idea why they are asking again.

Secondly, they said my quote for EWI was too high, but they didnt mention the internal insulation on the quote, and the fact the roof was being extended instead of just a verge trim.

Its as if they hadn't looked at the quote properly or looked at the ID I already sent them. 

Its crazy, Ive been jumping through hoops for months as they move the goal posts, I've contacted them loads, they say wait a few weeks. Such a waste of time, and I wonder if I'll ever get my vouchers

Aauk25

When you sent the bills , can you just send page 1 of your bill showing name address or does it have to be all pages?

Purpleboots

tek-monkey said:

tek-monkey said:

No sign of flat roof insulation, and my door was expensive, so not looking promising! Heard nothing, the way things are I don't expect to. 

Email off GHG at 21:30 on xmas eve, quote too high and need more info in 30 days or closing the claim.  Merry Christmas!

Yeah the same here. Email Christmas eve evening. Had already discovered this through live chat 2 days ago. Hmm. Also wanting either a breakdown of pricing from my installer or a second quote. I actually have a second quote from October already which was more than 2k higher. So I've already emailed that to them. And 2 days ago I asked my installer for help. They were going to email ghg directly. Also the 30 days deadline.  Absolute shambles 

quattros

Merry Xmas all , I am looking into applying for this scheme , I did the initial eligibility check and as one of my family member is disabled and receiving benefits we may be eligible for the 10k , So is the process I have to find someone using the Gov site tradesmen register to get quotes and the submit the quotes and then would receive a reply from them.  Btw I did see the  boiler one said not on GHG grant as ours is an old boiler and could do with replacing we are  based in Birmingham anybody had much luck with companies?