New Green Homes Grant to give up to £5,000 in vouchers for insulation and double-glazing

daz_75

JohnnyFish said:

daz_75 said:

Got my vouchers only applied a few weeks back.
My installer is asking for the vouchers to be sent to them which sounds weird to me as I guess they could just say they'd done the work. What do you reckon?

I think you have to submit the invoice and voucher for payment to be made to the supplier. I guess your signature is needed

No signatures just an invoice and some tick boxes. Which anyone could fill in

Cb_man1

Did you ask GHG , at what point do you forward your voucher on to your supplier?

sav0

Cb_man1 said:

Did you ask GHG , at what point do you forward your voucher on to your supplier?

You can redeem the voucher when:

·         the installation of the measure covered by the voucher has been completed satisfactorily. ·         you have submitted a dated copy of your invoice, and you have received the necessary documents from your installer. ·         you have paid the installer your contribution for the relevant measure. If you have a voucher under the low income scheme, you do not need to take this step. ·         the installer has issued you with an invoice and given you the appropriate claim of conformity, scheme certificate, information and guarantee for your measure. ·         where you have a voucher for a secondary measure, the value of the grant for that secondary measure is less than the value of the grant already paid out for primary measures.

delmonta

I get the impression the first of us to apply didnt get our applications looked at first, so it seems people who applied more recently did. I called them early on and they were having all kinds of issues with the database and applications. I guess it doesnt always pay to be prepared

imiy40

daz_75 said:

Cb_man1 said:

 Well done Daz .
You could always ask Green Homes Grant the question.
https://green-homes-grant.service.gov.uk/contact

Yes I rang them and they said the supplier gets an email stating the voucher is approved.  The company just rang me and said they need it to update their information and they wouldn't risk loosing their trust mark so no need to worry. And they cant do anything with the voucher. But I've just gone through the process to redeem the voucher and other than uploading invoices and some tick boxes there is nothing to stop anyone filling it in.
Maybe I'm just being overly nervous 

I had a similar experience, when I informed my supplier that my voucher had been approved they only asked for the Voucher number, I then enquired this with Green Home Grant Scheme which they they said that was OK to do. 

imiy40

delmonta said:

I get the impression the first of us to apply didnt get our applications looked at first, so it seems people who applied more recently did. I called them early on and they were having all kinds of issues with the database and applications. I guess it doesnt always pay to be prepared

I was literally ready at 7.00am the day of the scheme went live and I just received my voucher last week Monday.
Really don't know what is their application process, two of my friends applied several weeks later after the scheme went live and they still waiting. 

funkygal

Wow, just got a response to my application for external wall insulation!
They couldn't verify home ownership so they want proof in the form of a mortgage statement or property deed.
Also, the quote is higher than average so they want an explanation from the installer! 

zayn

Happy Christmas all ,  anyone here used greengrants4u.co.uk for a quote , they arranged a quote for solid wall insulation and loft insulation for my mum's property a 1930's semi. The quote they gave was 

Loft Insulation £ 1,080.00External wall Insulation £ 8,850.00
Total : £ 9,930.00
I recently followed up and emailed customer@green-homes-grant.service.gov.uk for an update as original application applied was  12th November
I got the response below

upon review of your application, the quote you submitted for Loft insulation is higher than we would have expected based on average prices for work of this kind. There may be good reasons for this, such as a larger or more complex installation than usual, and you should ask your installer for a written explanation. To speed up processing your application, please provide us with your installer’s response and, if you are unsure, do seek an alternative quote.

Any advice should I follow up in the New Year with a New Installer quote (which has been impossible due to many failings as already seen on this forum) just don't want my mum to miss out 

Thank you

Aauk25

I applied 1 month ago, just received that annoying response, my quote for solar thermal is higher than average, requested to ask the company for an explanation and to also provide two forms of ID.  God knows why they need ID when I have been living in this house for 6 years, with all utility bills etc on my name!

sorryitsme

I received the same response about my windows quote being higher than expected. With the festive period I’m not likely to get a response from the window company until the new year. 

I thought it was a little odd That l received the email at 9.30 this evening.