Santander mortgage timeline

peacetrustlove

Debs757 said:

I am stressed beyond belief!!

Our time line seems a joke!

10/03 - AIP with Santander once our prop on the market 

17/04 - Mortgage application submitted once we had made an offer on a prop for 15k less than AIP

20/04 - Hard credit search by Santander 

04/05 - Mortgage declined due to husbands wages including shift allowance 

07/05 - Mortgage appeal submitted 

13/05 - Mortgage appeal won but borrowing amount reduced by 17k

14/05 - New mortgage application submitted 

20/05 - 2nd Hard credit search by Santander 

20/05 - Mortgage application agreed via email to broker

01/06 - after apparently 'crossed wires' Mortgage valuation carried out as hadn't been done

01/06 - Valuation report received by Santander from surveyor

3 weeks of broker in 90 minute queues to Santander trying to get an update and when does get through is cut off! 

18/06 - Santander adv surveyor has classed our new property as a new build so won't sign off valuation without a Disclosure of Incentives form. (our property was built in 1950s - its a refurbishment Not in any way a jew build) 

21/06 - Discloser of Incentives form completed by seller abd sent to Santander

Today - Discloser of Incentives form rejected by Santander as needs a Professional Consultants Certificate  to be included. Which you only get for new builds which ours isnt!!!! 

So now have a chain of 3 all hoping to complete by end of June and I have no mortgage! 

If your case is straight forward, I’d suggest trying NatWest. Their systems are efficient and the people are too. We tried putting in a second application but we’re given a very low lending figure. We are now keeping our fingers crossed that Santander comes through. We’ve already had our offer 3 weeks ago, but been in a queue due to some solicitors query. 

lg220701

Question for anyone who has received their offer and going through solicitor process.
 

What is a normal time for enquiry responses? Our enquires were sent to the vendor 3 weeks ago today and I have not heard a peep from my solicitor.. rang on Monday to chase to be sold still awaiting reply and that they would chase. I feel like a pest keep calling my solicitors however I feel like we are at a standstill.. 

Are people chasing solicitors everyday? Or is it a case of just being patient? It has been almost 5 weeks since we got our offer now and I am getting very impatient 

Livingincolour

Debs757 said:

I am stressed beyond belief!!

21/06 - Discloser of Incentives form completed by seller abd sent to Santander

Today - Discloser of Incentives form rejected by Santander as needs a Professional Consultants Certificate  to be included. Which you only get for new builds which ours isnt!!!! 

So now have a chain of 3 all hoping to complete by end of June and I have no mortgage! 

Really feel for you here - I've had a similar phone call today and it was an absolute sickener.

We've been waiting for Santander's valuer/surveyor to sign off on our ground rent, which was fine, and also lack of building warranty, which is apparently not fine although it clearly states in their terms in the mortgage lender handbook that one isn't required if the property is in a building of 4 flats or less (we're buying a flat in a house split into 3 flats). 

So now we're trying to appeal the decision & i'm raging with our solicitors who flagged it in the first place rather than just following what was in the guide. Assuming it's going to take another 2 weeks for Santander to send a response so given up all hope of beating the deadline, horrible day. 

NatNat77

Some of the above posts would be better posted on the house selling, buying and renting board. There are many helpful and knowledgeable people on there who may be able to advise 😊

LG-enquiries can take a long time depending on what they are, I would send a list of the outstanding ones to your sellers EA, copy in your own (if selling) and your sol, and ask them to check with the vendor. Are you still waiting for searches/is everything and everyone else good to go apart from that? Might be worth posting on the waiting to exchange thread found in the board I mentioned above, too.

As for me, after my solicitor only receiving my mortgage offer on Monday, and against all odds, we did manage to exchange on Tuesday, and complete next Tuesday! We've had a nightmare journey since September, for all sorts of reasons, our chain was only recomplete 15 May, and santanders delays on our mortgage made it very touch and go at the end (we are second in a chain of 4).

Myself and my vendor were constantly in touch and chasing whoever we needed to chase 😂 we even sorted a land registry enquiry out ourselves! Fortunately our vendor didn't need a mortgage but even so, 6 weeks from complete chain to completion at this crazy time is pretty amazing and I can't quite believe we've pulled it off!

Good luck to everyone still waiting, the stress is worth it in the end xxx

sweetsugar007

NatNat77 said:

Some of the above posts would be better posted on the house selling, buying and renting board. There are many helpful and knowledgeable people on there who may be able to advise 😊

LG-enquiries can take a long time depending on what they are, I would send a list of the outstanding ones to your sellers EA, copy in your own (if selling) and your sol, and ask them to check with the vendor. Are you still waiting for searches/is everything and everyone else good to go apart from that? Might be worth posting on the waiting to exchange thread found in the board I mentioned above, too.

As for me, after my solicitor only receiving my mortgage offer on Monday, and against all odds, we did manage to exchange on Tuesday, and complete next Tuesday! We've had a nightmare journey since September, for all sorts of reasons, our chain was only recomplete 15 May, and santanders delays on our mortgage made it very touch and go at the end (we are second in a chain of 4).

Myself and my vendor were constantly in touch and chasing whoever we needed to chase 😂 we even sorted a land registry enquiry out ourselves! Fortunately our vendor didn't need a mortgage but even so, 6 weeks from complete chain to completion at this crazy time is pretty amazing and I can't quite believe we've pulled it off!

Good luck to everyone still waiting, the stress is worth it in the end xxx

Nat I think it's a good observation you make. A lot of the issues do perhaps veer away from the subject matter of Santander but to be honest they are interconnected and to highlight how poor Santander have been in comparison to other banks we need to hear the complete stories of others.

In response to the land registry enquiry it highlights a key point and that was you and your vendor did not just abdicate the process to the solicitor etc. You got embedded in to the process. 

It's what I did to be honest making sure I understood all the steps of the process and micromanaging and or undertaking the task myself.

It was how I got over the line and the only reason.

NatNat77

sweetsugar007 said:

NatNat77 said:

Some of the above posts would be better posted on the house selling, buying and renting board. There are many helpful and knowledgeable people on there who may be able to advise 😊

LG-enquiries can take a long time depending on what they are, I would send a list of the outstanding ones to your sellers EA, copy in your own (if selling) and your sol, and ask them to check with the vendor. Are you still waiting for searches/is everything and everyone else good to go apart from that? Might be worth posting on the waiting to exchange thread found in the board I mentioned above, too.

As for me, after my solicitor only receiving my mortgage offer on Monday, and against all odds, we did manage to exchange on Tuesday, and complete next Tuesday! We've had a nightmare journey since September, for all sorts of reasons, our chain was only recomplete 15 May, and santanders delays on our mortgage made it very touch and go at the end (we are second in a chain of 4).

Myself and my vendor were constantly in touch and chasing whoever we needed to chase 😂 we even sorted a land registry enquiry out ourselves! Fortunately our vendor didn't need a mortgage but even so, 6 weeks from complete chain to completion at this crazy time is pretty amazing and I can't quite believe we've pulled it off!

Good luck to everyone still waiting, the stress is worth it in the end xxx

Nat I think it's a good observation you make. A lot of the issues do perhaps veer away from the subject matter of Santander but to be honest they are interconnected and to highlight how poor Santander have been in comparison to other banks we need to hear the complete stories of others.

In response to the land registry enquiry it highlights a key point and that was you and your vendor did not just abdicate the process to the solicitor etc. You got embedded in to the process. 

It's what I did to be honest making sure I understood all the steps of the process and micromanaging and or undertaking the task myself.

It was how I got over the line and the only reason.

Thanks sweetsugar, I totally agree. And same for us, we'd never have made it in time without me and my vendor doing the same. You've got to get involved in the stuff you have some control over to get things done sometimes, especially when so many elements are in the hands of others!

I have to say though, all 4 solicitors in our chain were really good actually but I knew from these boards how long the land registry can take to deal with queries so I raised it with them before my vendors solicitor did, and myself and my vendor chased it up until resolved. Then we told the solicitors 😂I've learned so much about the whole process here too and picked up loads of hints and tips. A lot of people who find this thread because they're googling how long Santander takes or whatever don't always realise there's a whole forum at their fingertips, I certainly didn't at first 😁

Hopefully Santander up their game for the poor people who are waiting ages or having problems, as they do seem to be especially bad at the moment 😬

ubayd95

NatNat77 said:

Some of the above posts would be better posted on the house selling, buying and renting board. There are many helpful and knowledgeable people on there who may be able to advise 😊

LG-enquiries can take a long time depending on what they are, I would send a list of the outstanding ones to your sellers EA, copy in your own (if selling) and your sol, and ask them to check with the vendor. Are you still waiting for searches/is everything and everyone else good to go apart from that? Might be worth posting on the waiting to exchange thread found in the board I mentioned above, too.

As for me, after my solicitor only receiving my mortgage offer on Monday, and against all odds, we did manage to exchange on Tuesday, and complete next Tuesday! We've had a nightmare journey since September, for all sorts of reasons, our chain was only recomplete 15 May, and santanders delays on our mortgage made it very touch and go at the end (we are second in a chain of 4).

Myself and my vendor were constantly in touch and chasing whoever we needed to chase 😂 we even sorted a land registry enquiry out ourselves! Fortunately our vendor didn't need a mortgage but even so, 6 weeks from complete chain to completion at this crazy time is pretty amazing and I can't quite believe we've pulled it off!

Good luck to everyone still waiting, the stress is worth it in the end xxx

Have you got a link to that board? Thanks!

NatNat77

ubayd95 said:

NatNat77 said:

Some of the above posts would be better posted on the house selling, buying and renting board. There are many helpful and knowledgeable people on there who may be able to advise 😊

LG-enquiries can take a long time depending on what they are, I would send a list of the outstanding ones to your sellers EA, copy in your own (if selling) and your sol, and ask them to check with the vendor. Are you still waiting for searches/is everything and everyone else good to go apart from that? Might be worth posting on the waiting to exchange thread found in the board I mentioned above, too.

As for me, after my solicitor only receiving my mortgage offer on Monday, and against all odds, we did manage to exchange on Tuesday, and complete next Tuesday! We've had a nightmare journey since September, for all sorts of reasons, our chain was only recomplete 15 May, and santanders delays on our mortgage made it very touch and go at the end (we are second in a chain of 4).

Myself and my vendor were constantly in touch and chasing whoever we needed to chase 😂 we even sorted a land registry enquiry out ourselves! Fortunately our vendor didn't need a mortgage but even so, 6 weeks from complete chain to completion at this crazy time is pretty amazing and I can't quite believe we've pulled it off!

Good luck to everyone still waiting, the stress is worth it in the end xxx

Have you got a link to that board? Thanks!

https://forums.moneysavingexpert.com/categories/house-buying-renting-selling

Here you go 😊 the waiting to exchange thread is usually near the top of page 1 but there are posts on every other topic under the sun

Purlain

Hi, has anyone had two hard credit searches during the underwriting? I had first one on 20 May at the full application, and yesterday they did another one. Is it normal? Thanks 

strike4a

Purlain said:

Hi, has anyone had two hard credit searches during the underwriting? I had first one on 20 May at the full application, and yesterday they did another one. Is it normal? Thanks 

They've done this to me I've noticed. Application went in on 28th May and passed to underwriters 4th June then we had first hard search on 7th June. Two rounds of underwriters asking for more documents/info and another hard search on 21st June. No material change in circumstances our side so unsure why they've done this. Still no offer.