Santander mortgage timeline

031192vy353

Cookie211 said:

my broker is on the phone to Santander as I write this, he’s ringing me bk when off phone 🤞🤞🤞

Fingers crossed for you. I'm losing hope as it gets closer to 5pm

Cookie211

peacetrustlove said:

I’ve emailed my MA. Can’t wait any longer now lol. But he doesn’t respond unless there is an update. In the end, it’s just a waiting game anyway 😭😭

Yes I emailed mine he didn’t get bk to me, rang his office and he’s on the phone to Santander, sometimes I think u got to keep on to them lol I know I’m bugging mine but I just need to know lol I’m so impatient haha

Cookie211

031192vy353 said:

Cookie211 said:

my broker is on the phone to Santander as I write this, he’s ringing me bk when off phone 🤞🤞🤞

Fingers crossed for you. I'm losing hope as it gets closer to 5pm

I’m the same,I’m still waiting for a call back 😩

lsim88

They’ve updated their service levels. It’s defo tomorrow now before any news chaps 

Cookie211

Mines still in the queue for the underwriters, it’s was 24hours before they get bk to u but because of Easter it’s nw 48/72 hours, I should hear something tomorrow now, can’t cope mun, need a drink tonite I think 🤔 

031192vy353

Cookie211 said:

Mines still in the queue for the underwriters, it’s was 24hours before they get bk to u but because of Easter it’s nw 48/72 hours, I should hear something tomorrow now, can’t cope mun, need a drink tonite I think 🤔 

Exactly the same as us. MA has been on phone twice to santander and been told its in the queue to be assessed 

Cookie211

031192vy353 said:

Cookie211 said:

Mines still in the queue for the underwriters, it’s was 24hours before they get bk to u but because of Easter it’s nw 48/72 hours, I should hear something tomorrow now, can’t cope mun, need a drink tonite I think 🤔 

Exactly the same as us. MA has been on phone twice to santander and been told its in the queue to be assessed 

Can’t cope, why did it have to be Easter lol fingers crossed tomorrow, I really thought we would of had a answer today 

031192vy353

Cookie211 said:

031192vy353 said:

Cookie211 said:

Mines still in the queue for the underwriters, it’s was 24hours before they get bk to u but because of Easter it’s nw 48/72 hours, I should hear something tomorrow now, can’t cope mun, need a drink tonite I think 🤔 

Exactly the same as us. MA has been on phone twice to santander and been told its in the queue to be assessed 

Can’t cope, why did it have to be Easter lol fingers crossed tomorrow, I really thought we would of had a answer today 

I know devastated. Been in work all day and haven't had my phone down once constantly checking for any news at all. 

funky1471

We've gone direct and here's what's happened so far, seems to be on track right?

7th April 3pm - Completed DIP
7th April 4.30pm - Full application submit
7th April 5pm - uploaded most recent payslip

8th April 3.30pm - email to say survey Instructed
8th April 4pm - email to ask about covid/furlough and to confirm that our payslips uploaded were accepted (just basically that they are legible and include the required info I believe) 

Put our answers in to say we've not been on furlough or been impacted financially by it at 5PM today. 

Surprised they've not asked for bank statements yet, is it normal for them to drip feed the questions like this?

Also the email mentioned they may not need to attend the property for the valuation (didn't think they were still doing remote valuations in 2021)

Cookie211

funky1471 said:

We've gone direct and here's what's happened so far, seems to be on track right?

7th April 3pm - Completed DIP
7th April 4.30pm - Full application submit
7th April 5pm - uploaded most recent payslip

8th April 3.30pm - email to say survey Instructed
8th April 4pm - email to ask about covid/furlough and to confirm that our payslips uploaded were accepted (just basically that they are legible and include the required info I believe) 

Put our answers in to say we've not been on furlough or been impacted financially by it at 5PM today. 

Surprised they've not asked for bank statements yet, is it normal for them to drip feed the questions like this?

Also the email mentioned they may not need to attend the property for the valuation (didn't think they were still doing remote valuations in 2021)

Sound like they asking for docs to get ready to go toy he underwriters, I could be wrong mind 🤷‍♀️ We used a broker and sent everything to him so not sure what he’s uploaded but they have came back with silly questions we also had a desktop valuation, ours is with the underwriters now in a queue but we should have a answer tomorrow hopefully, there’s been a back log because of Easter, good luck 🤞