Santander mortgage timeline

mowgliisaG

fastbs said:

Has anyone noticed how much the service levels page have changed... https://www.santanderforintermediaries.co.uk/submit-and-track-business/our-service-levels/

SE time to offer.. 34 days!!

This is new o. The website..they are currently 22 days behind 

Daisyy8

85c said:

Daisyy8 said:

Our mortgage offer was submitted on 5th October and we are still waiting to hear! The anxiety of waiting to hear every day is driving me mad   

We went in on the 1st and had contact today. We are SE, so I think you will have an update end of the week beginning next week. 

Did you have your offer or just contact? We have had contact and sent all documents and had valuation just waiting! My boyfriend is self employed I am not. Fingers crossed!

Meh123

fastbs said:

Has anyone noticed how much the service levels page have changed... https://www.santanderforintermediaries.co.uk/submit-and-track-business/our-service-levels/

SE time to offer.. 34 days!!

Omg never seen that before and I checked at 5pm to see where they were at! It’s about time they did a SE timeline though as using the average residential one was so misleading!! I’m hoping they’ll get through the queue a lot quicker now, hopefully less applications went in from October as opposed to august/sept as it really was booming then wasn’t it!! 

fastbs

Meh123 said:

fastbs said:

Has anyone noticed how much the service levels page have changed... https://www.santanderforintermediaries.co.uk/submit-and-track-business/our-service-levels/

SE time to offer.. 34 days!!

Omg never seen that before and I checked at 5pm to see where they were at! It’s about time they did a SE timeline though as using the average residential one was so misleading!! I’m hoping they’ll get through the queue a lot quicker now, hopefully less applications went in from October as opposed to august/sept as it really was booming then wasn’t it!! 

I know same but then checked it a bit later as they sometimes update it at 5:45... was shocked to see that. Fingers crossed it moves a bit quicker 🤞🏼

85c

Daisyy8 said:

85c said:

Daisyy8 said:

Our mortgage offer was submitted on 5th October and we are still waiting to hear! The anxiety of waiting to hear every day is driving me mad   

We went in on the 1st and had contact today. We are SE, so I think you will have an update end of the week beginning next week. 

Did you have your offer or just contact? We have had contact and sent all documents and had valuation just waiting! My boyfriend is self employed I am not. Fingers crossed!

Oh sorry I see you had your offer, no we’ve not had an offer just an update and more info provided. 

85c

fastbs said:

Has anyone noticed how much the service levels page have changed... https://www.santanderforintermediaries.co.uk/submit-and-track-business/our-service-levels/

SE time to offer.. 34 days!!

This is really good to see! Going by that we may hear end of November which would put us at 8/9 weeks. So could be right. 

Meh123

Who ever thought the time would come when you see an average offer taking 34 working days and we would be pleased 😂😂😂 it’s just nice to have some information for how long it’s taking!! 

mowgliisaG

Meh123 said:

Who ever thought the time would come when you see an average offer taking 34 working days and we would be pleased 😂😂😂 it’s just nice to have some information for how long it’s taking!! 

I know bizzare times. So mine went in UW queue on 20th...longgggg wait yet..

fastbs

Was it your brokers that told you when you went into the UW queue? We have had no update about ours since our valuation which took place on the 23rd... we applied on the 12th so I’d like to think we have been put in the queue!

Daisyy8

85c said:

Daisyy8 said:

85c said:

Daisyy8 said:

Our mortgage offer was submitted on 5th October and we are still waiting to hear! The anxiety of waiting to hear every day is driving me mad   

We went in on the 1st and had contact today. We are SE, so I think you will have an update end of the week beginning next week. 

Did you have your offer or just contact? We have had contact and sent all documents and had valuation just waiting! My boyfriend is self employed I am not. Fingers crossed!

Oh sorry I see you had your offer, no we’ve not had an offer just an update and more info provided. 

I worded that completely wrong.. got mortgage offer on the brain! I meant I had application submitted on 5th. Still no offer!