Neon Reef - any views?

MWT

SPOWER said:

worrywart_3 said:

REM email address use your regular one and add +1 so for example if your email was adam@hotmaill.com use Adam+1@hotmail.com if will
come through to your regular email but will
bw recognised by the system differently. 

This is most interesting.  Is this with hotmail?  I have a gmail account and you can place a dot and it still comes through.  

adam@gmail.com but if you do a.dam@gmail.com it comes through too.

This behaviour is very dependent on the mail server configuration.

There are no universal rules on how to interpret the 'local part' of the email address (the bit before the @)

worrywart_3

SPOWER said:

worrywart_3 said:

REM email address use your regular one and add +1 so for example if your email was adam@hotmaill.com use Adam+1@hotmail.com if will
come through to your regular email but will
bw recognised by the system differently. 

This is most interesting.  Is this with hotmail?  I have a gmail account and you can place a dot and it still comes through.  

adam@gmail.com but if you do a.dam@gmail.com it comes through too.

Yes with Hotmail I use it a lot when I want things to come through but have allready registered very handy of course I’m not sure if it works  for non Hotmail but I was told it does. 

Telegraph_Sam

Any tips from anyone concerned on how to do it with Yahoo Mail?

Patr100

Telegraph_Sam said:

Any tips from anyone concerned on how to do it with Yahoo Mail?

Send a test email to yourself - if it can't be delivered you'll get an error receipt.
If it works you'll find out.

MWT

Telegraph_Sam said:

Any tips from anyone concerned on how to do it with Yahoo Mail?

I know the dots in the name will not work with Yahoo as it treats them as meaningful and will not ignore them.

Telegraph_Sam

This topic is worthy of further exploration but outwith the Neon thread if fear

bristolleedsfan

Telegraph_Sam said:

Any tips from anyone concerned on how to do it with Yahoo Mail?

https://ladedu.com/how-to-create-a-yahoo-email-alias-and-disposable-addresses/#How-to-Create-a-Yahoo-Email-Alias-and-Disposable-Email-Addresses

elucidate

elucidate said:

elucidate said:

I've also just signed to Neon Reef from Symbio. Nothing to lose really. 

At the end of the signup process it says the whole switching process takes 6 days start to finish - and that I still get a 14 day cooling off period!

The welcome email says I'll be on supply with them in 8 days' time. Crazy stuff. 

Got an email from NR just after midnight that I'll be on supply on Sunday. Seems like they were serious in their six-day promise!

I wonder if the switch would have completed by the time E.on ask for Direct Debit... Could I just tell them to deduct the money from my Symbio credit? 

Update on my situation:
Upon signup, NR said I'll be on supply on 12th.
Then they emailed me to say I'll be on supply on 10th, with the first DD coming out on 12th.
Today I got an email from Symbio saying today's my last day with Symbio. 

CRISPIANNE3

elucidate said:

elucidate said:

elucidate said:

I've also just signed to Neon Reef from Symbio. Nothing to lose really. 

At the end of the signup process it says the whole switching process takes 6 days start to finish - and that I still get a 14 day cooling off period!

The welcome email says I'll be on supply with them in 8 days' time. Crazy stuff. 

Got an email from NR just after midnight that I'll be on supply on Sunday. Seems like they were serious in their six-day promise!

I wonder if the switch would have completed by the time E.on ask for Direct Debit... Could I just tell them to deduct the money from my Symbio credit? 

Update on my situation:
Upon signup, NR said I'll be on supply on 12th.
Then they emailed me to say I'll be on supply on 10th, with the first DD coming out on 12th.
Today I got an email from Symbio saying today's my last day with Symbio. 

With the email I received from Symbio they requested a picture of the meter and meter read. However I thought our last day with them was on the 3rd Oct when E.ON Next took over the supply. 

SPOWER

Hi.  These really are the new Symbio (crap)

They don't bill you within 6 weeks.  So Ofgem make it quite clear what happens.  The supplier pays you £30.  If they don't you get another £30.  Then the refund should come through within 10 days.  If they dlon't you get another £30.  I am 100% due £120.

Neon Reef reply....

Thank you for contacting us.  I can confirm the compensation is capped to £60.00.

 

Therefore, your refund of £X.X (£60.00 compensation included) is correct.

 

No further compensation will be applied to your account.

 

If you have any questions, please do not hesitate to contact us.

Good luck all you people who are signing up in your droves.  You won't know whats hit you.