Neon Reef - any views?

brewerdave

SPOWER said:

I've moved 2 accounts away from Neon Reef last night and a 3rd one will leave shortly.  I seem to recall GB Energy Supply, hiking prices in a similar way and shortly after they closed down.  I quite liked Neon Reef too.  I wonder if management predicted the mass exodus?

...if Neon Reef go down, what price PFP, Symbio, Together Energy to follow ?

Penelopa.Pitstop

I moved to PfP variable summer tarrif. Hopefully, it won't change next week. My rate with Neon Reef was: 12.11343p per 1KWh and 13.2825p standing charge.

PfP:

• Night Unit Rate: 10.2396p per KWh
• Day Unit Rate: 12.9675p per KWh
• Standing Charge: 20.1794p per Day

molerat

My new Symbio fix is cheaper than I was paying with NR

MWT

SPOWER said:

I seem to recall GB Energy Supply, hiking prices in a similar way and shortly after they closed down.  I quite liked Neon Reef too.  I wonder if management predicted the mass exodus?

The price change is nothing more than the reality of the current wholesale market unfortunately.

Any electricity supplier with flat rates below 15p/kWh is going to be struggling if they don't raise prices soon.

If they have been prudent (and had the capital) they will have bought forward to secure the price of the energy needed for their fixed tariffs, but I suspect most of them didn't have the funds to fully cover their commitments and that will become a major issue once we hit autumn again...

rallycurve

I wonder if this price hike is the reason why they are not honouring the referral credit. I've been chasing it for weeks and they keep saying it will be paid as soon as possible. I suppose I'll have to give up and move on to a different supplier

bristolleedsfan

rallycurve said:

I wonder if this price hike is the reason why they are not honouring the referral credit. I've been chasing it for weeks and they keep saying it will be paid as soon as possible. I suppose I'll have to give up and move on to a different supplier

Same owners as Utility Point, has everything to do with referral credits and credit refunds when switching out having to be done manually and the number of staff they can afford to employ in relation to cheaper than cheap tariff rates that often get offered.

jrio

molerat said:

My new Symbio fix is cheaper than I was paying with NR

Same here.  I'm not expecting anything like the smooth and effortless service I had from NR.

Gerry1

Penelopa.Pitstop said:

I moved to PfP variable summer tarrif. Hopefully, it won't change next week. My rate with Neon Reef was: 12.11343p per 1KWh and 13.2825p standing charge.

PfP:

• Night Unit Rate: 10.2396p per KWh
• Day Unit Rate: 12.9675p per KWh
• Standing Charge: 20.1794p per Day
  

I hope you've done the sums yourself rather than relied on the PFP website.  PFP are notorious because they give fake quotations for Economy 7.  They start by giving an 'Estimated Quote', which is a contradiction in terms because a quotation is for a fixed amount, it can't be an estimate.

If you then ask for a 'detailed quote', PFP ask only for your total annual consumption and then unjustifiably assume 55% night usage, falsely claiming that this is 'the Ofgem average'.  They use this arbitrary amount (far higher than Ofgem's real average of 42%) to give a fake quotation that's often much lower than the reality.  PFP are gaining customers by deception.

Patr100

Gerry1 said:

Penelopa.Pitstop said:

I moved to PfP variable summer tarrif. Hopefully, it won't change next week. My rate with Neon Reef was: 12.11343p per 1KWh and 13.2825p standing charge.

PfP:

• Night Unit Rate: 10.2396p per KWh
• Day Unit Rate: 12.9675p per KWh
• Standing Charge: 20.1794p per Day
  

I hope you've done the sums yourself rather than relied on the PFP website.  PFP are notorious because they give fake quotations for Economy 7.  They start by giving an 'Estimated Quote', which is a contradiction in terms because a quotation is for a fixed amount, it can't be an estimate.

If you then ask for a 'detailed quote', PFP ask only for your total annual consumption and then unjustifiably assume 55% night usage, falsely claiming that this is 'the Ofgem average'.  They use this arbitrary amount (far higher than Ofgem's real average of 42%) to give a fake quotation that's often much lower than the reality.  PFP are gaining customers by deception.

Who are PFP?

greyteam1959

https://pfpenergy.co.uk/