Gladstone’s Solicitors / Local Car Park Management

ImranU95

Just received this response.. 
Can anyone advise what I should do next? I have already reported this to the ICO but I’m just a little worried in regards to the actual PCN and just wary that this may drag on. What would happen to the PCN if I have to wait for the ICO?

Fruitcake

Complain to the BPA separately for each refusal (where you included proof of ID).

Complain to the ICO separately for each refusal (where you included proof of ID).

Le_Kirk

ImranU95 said:

Just received this response.. 
Can anyone advise what I should do next? I have already reported this to the ICO but I’m just a little worried in regards to the actual PCN and just wary that this may drag on. What would happen to the PCN if I have to wait for the ICO?

The process will continue irrespective of whether or not you are in receipt of info from your SAR.  The SAR info will be useful to you at witness statement stage.  I would be tempted to (as well as a further compliant to ICO) ask why they are pursuing you, someone they do not know, whose ID they cannot or are not willing to accept as genuine.  They have accepted your ID sufficiently well enough to be able to keep sending demands for money to you.

ImranU95

Thanks! In regards to the process, if I cannot obtain an SAR in time, im not sure what to do because the car park was a P&D and the machine was not working! I have raised another complaint with the ICO, as well as the BPA. I have also sent the parking firm a response which includes the above. I’ll keep you all posted, thanks again!

Le_Kirk

Have you actually received a N1 claim form yet?

ImranU95

I haven’t, the most recent letter i’ve received is an LBC from Gladstone’s 

ImranU95

Just received this back from the parking firm. I’m not sure what to do now because I’ve already sent Gladstone’s an email saying that I request this PCN to be put on hold whilst I await further information but if I can’t obtain this, I don’t know what the next step would be?

beamerguy

Wonder who writes this mish mash from LCPM ?

I'd send all this rubbish to the ICO to sort out and in the meantime advise Gladstones that their client is being unreasonable in their request and to put all this on hold until the ICO respond. Or to discontinue on behalf of their client before this gets too serious

Were_Doomed

That response is laughable. As @Le_Kirk mentioned above, they were happy to send you the demands for money without proof of ID, when all they had on you was a name and address extracted from the keeper data held by DVLA - the exact same information as is contained on the V5C. 🙄 You providing certified proof of ID doesn't mean you are the same person as referenced on the V5C.

Perhaps suggest that they post you a letter with a unique reference number, and then you respond with a copy of your V5C and confirm that unique reference number. That way the SAR request must be coming from the correct person - after all, that's who they wrote to initially, wasn't it.  

KeithP

Were_Doomed said:

Perhaps suggest that they post you a letter with a unique reference number, and then you respond with a copy of your V5C and confirm that unique reference number. That way the SAR request must be coming from the correct person - after all, that's who they wrote to initially, wasn't it.  

No need for that.

The PPC has already communicated with a 'unique reference number'.

See images of letters in the first post on this thread. They include a PCN number and request it be quoted in all communications.