Ryanair refund thread

northwest1965

marmite1979 said:

_shel said:

Ryanair have no liability to refund you if the flight went ahead and you just didn't show up. 

 You can't claim a chargeback as Ryanair provided the service they said they would. You didn't turn up. 

 You need to keep on at your insurance if you have pandemic cover. If not you get nothing back. 

I wouldn't have had any accommodation or a flight back. They've moved my bookings until November. Ryanair did not provide me the chance to cancel or re-book.
The Insurance company say that I should chase Ryanair as the WHO and the Spanish government advised against all non-essential travel. It was effectively a flight I couldn't use. 
I had cover for my conditions which is also a reason not to travel why aren't AXA refunding and pushing me onto Ryanair.

I am sure Martin Lewis said, just because WHO advised travel, doesn't mean you can claim from travel insurance. Can anyone confirm??

[Deleted User]

northwest1965 said:

marmite1979 said:

_shel said:

Ryanair have no liability to refund you if the flight went ahead and you just didn't show up. 

 You can't claim a chargeback as Ryanair provided the service they said they would. You didn't turn up. 

 You need to keep on at your insurance if you have pandemic cover. If not you get nothing back. 

I wouldn't have had any accommodation or a flight back. They've moved my bookings until November. Ryanair did not provide me the chance to cancel or re-book.
The Insurance company say that I should chase Ryanair as the WHO and the Spanish government advised against all non-essential travel. It was effectively a flight I couldn't use. 
I had cover for my conditions which is also a reason not to travel why aren't AXA refunding and pushing me onto Ryanair.

I am sure Martin Lewis said, just because WHO advised travel, doesn't mean you can claim from travel insurance. Can anyone confirm??

 Depends on the insurance. Mine covers pandemics and travel curtailment if the government advise, however it seems this poster was acting on Spanish government & WHO advise which wouldn't be covered. 
 Many cheaper policies don't cover any of that

Life__Goes__On

marmite1979 said:

Life__Goes__On said:

marmite1979
When you booked with Ryanair  did you book a return?

No the return was with Vueling

Then I don't understand what your insurer is telling you.
AFAIK as Ryainair flight flew they have fulfilled the contract, and I've not seen a singe post on here that states otherwise.
But I have seen  plenty of posts with the insurer trying to dodge paying out.
I would raise a  complaint 

Life__Goes__On

GarethBedford said:

We’ve flights booked with Ryanair to Lisbon on the 20th June. Recently had an email telling me Ryanair have changed the flight time (outbound) and we can either confirm the new flight or contact customer services to ‘move’ the flight. 

I had a look at the website and Ryanair are running one flight a day to / from Lisbon every day. These flights are not being cancelled. 

I’m concerned that by accepting either of Ryanair’s options I’m either committing  to A flight I don’t want or forced to book something else rather than get a refund. 

Anyone else had this?

Is it a new flight number, what are the old and new times?

GarethBedford

Life__Goes__On said:

GarethBedford said:

We’ve flights booked with Ryanair to Lisbon on the 20th June. Recently had an email telling me Ryanair have changed the flight time (outbound) and we can either confirm the new flight or contact customer services to ‘move’ the flight. 

I had a look at the website and Ryanair are running one flight a day to / from Lisbon every day. These flights are not being cancelled. 

I’m concerned that by accepting either of Ryanair’s options I’m either committing  to A flight I don’t want or forced to book something else rather than get a refund. 

Anyone else had this?

Is it a new flight number, what are the old and new times?

Same flight number FR1886
old time 11:55am
new time 10:20 am
seems Ryanair running a flight out at 10:20 every day. 

Life__Goes__On

GarethBedford said:

Life__Goes__On said:

GarethBedford said:

We’ve flights booked with Ryanair to Lisbon on the 20th June. Recently had an email telling me Ryanair have changed the flight time (outbound) and we can either confirm the new flight or contact customer services to ‘move’ the flight. 

I had a look at the website and Ryanair are running one flight a day to / from Lisbon every day. These flights are not being cancelled. 

I’m concerned that by accepting either of Ryanair’s options I’m either committing  to A flight I don’t want or forced to book something else rather than get a refund. 

Anyone else had this?

Is it a new flight number, what are the old and new times?

Same flight number FR1886
old time 11:55am
new time 10:20 am
seems Ryanair running a flight out at 10:20 every day. 

As the flight number is the same, it's not considered cancelled.
Flight times are allowed to be changed  if 14 days notice is giving  how much of a time  change is governed by their T&Cs ( there is no legal ruling for this)
Ryanair's I believe are over 3 hours to can claim a refund.
So with your flight you are forced to accept it unless  Ryanair agrees to something different.

GarethBedford

Life__Goes__On said:

GarethBedford said:

Life__Goes__On said:

GarethBedford said:

We’ve flights booked with Ryanair to Lisbon on the 20th June. Recently had an email telling me Ryanair have changed the flight time (outbound) and we can either confirm the new flight or contact customer services to ‘move’ the flight. 

I had a look at the website and Ryanair are running one flight a day to / from Lisbon every day. These flights are not being cancelled. 

I’m concerned that by accepting either of Ryanair’s options I’m either committing  to A flight I don’t want or forced to book something else rather than get a refund. 

Anyone else had this?

Is it a new flight number, what are the old and new times?

Same flight number FR1886
old time 11:55am
new time 10:20 am
seems Ryanair running a flight out at 10:20 every day. 

As the flight number is the same, it's not considered cancelled.
Flight times are allowed to be changed  if 14 days notice is giving  how much of a time  change is governed by their T&Cs ( there is no legal ruling for this)
Ryanair's I believe are over 3 hours to can claim a refund.
So with your flight you are forced to accept it unless  Ryanair agrees to something different.

So I might be forced to take (Pay for) the flight even though I can’t actually go to Portugal. 

Life__Goes__On

GarethBedford said:

Life__Goes__On said:

GarethBedford said:

Life__Goes__On said:

GarethBedford said:

We’ve flights booked with Ryanair to Lisbon on the 20th June. Recently had an email telling me Ryanair have changed the flight time (outbound) and we can either confirm the new flight or contact customer services to ‘move’ the flight. 

I had a look at the website and Ryanair are running one flight a day to / from Lisbon every day. These flights are not being cancelled. 

I’m concerned that by accepting either of Ryanair’s options I’m either committing  to A flight I don’t want or forced to book something else rather than get a refund. 

Anyone else had this?

Is it a new flight number, what are the old and new times?

Same flight number FR1886
old time 11:55am
new time 10:20 am
seems Ryanair running a flight out at 10:20 every day. 

As the flight number is the same, it's not considered cancelled.
Flight times are allowed to be changed  if 14 days notice is giving  how much of a time  change is governed by their T&Cs ( there is no legal ruling for this)
Ryanair's I believe are over 3 hours to can claim a refund.
So with your flight you are forced to accept it unless  Ryanair agrees to something different.

So I might be forced to take (Pay for) the flight even though I can’t actually go to Portugal. 

Yes,  most airline that will give you an option to change dates in those circumstances,  but Ryanair isn't one of them.

marmite1979

Life__Goes__On said:

marmite1979 said:

Life__Goes__On said:

marmite1979
When you booked with Ryanair  did you book a return?

No the return was with Vueling

Then I don't understand what your insurer is telling you.
AFAIK as Ryainair flight flew they have fulfilled the contract, and I've not seen a singe post on here that states otherwise.
But I have seen  plenty of posts with the insurer trying to dodge paying out.
I would raise a  complaint 

My cover has health conditions included, they broker has also made it clear that If an illness prevents you travelling then that is a valid claim. Why are the pushing me to claim off Ryanair? My claim is for the whole trip. both flights and Hotel.
My return flight was cancelled, my hotel and city was closed I don't know how it was possible for me to use the flight. 
Ryanair never allowed me an opportunity to change flight as they didn't respond to any call.

Life__Goes__On

marmite1979 said:

  My claim is for the whole trip. both flights and Hotel.

But you have also stated "My hotel & Vueling(return Flight) have allowed me to move the bookings to November."

Are you trying to claim from your insurer for your moved bookings?