Dacia Service Query

fred246

As the report suggests most people who receive poor service don't realise it. Those that do can contact trading standards. Trading standards tell you to sort the problem out with the garage. If you confront a garage with evidence that they haven't done something like an oil change they will just do the oil change so the customer then has no complaint. Out of the ones that are still not happy most will not put in a complaint to the Office of Fair Trading. My breakdown cover said that my car had to be serviced according to the manufacturer's schedule. It was because I did it. I carried my receipts for the parts. If the breakdown operator said that only a garage was capable of servicing a car I was going to show him the report from trading standards saying that 70% of garages didn't service cars correctly. If it was a small number it wouldn't have helped me. During the investigation they took a car in with numerous faults that should have been picked up during the service. Only 30% of garages picked up all the faults.

452

fred246 said:

As the report suggests most people who receive poor service don't realise it. Those that do can contact trading standards. Trading standards tell you to sort the problem out with the garage. If you confront a garage with evidence that they haven't done something like an oil change they will just do the oil change so the customer then has no complaint. Out of the ones that are still not happy most will not put in a complaint to the Office of Fair Trading. My breakdown cover said that my car had to be serviced according to the manufacturer's schedule. It was because I did it. I carried my receipts for the parts. If the breakdown operator said that only a garage was capable of servicing a car I was going to show him the report from trading standards saying that 70% of garages didn't service cars correctly. If it was a small number it wouldn't have helped me. During the investigation they took a car in with numerous faults that should have been picked up during the service. Only 30% of garages picked up all the faults.

I'm still not getting your logic as you'd only have proof you purchased some party. No evidence the car was serviced and certainly none it was done correctly. 

fred246

I think you mean parts. A stamp in the book would mean it had a 30% chance of being serviced correctly. I bought the parts and did the service so I knew it had been serviced in accordance with the service schedule. It would be up to them to disprove it. If the breakdown company had wanted stamps in a book I wouldn't have taken out their breakdown cover.

mcpitman

fred246 said:

#1 - A stamp in the book would mean it had a 30% chance of being serviced correctly. 

#2 - It would be up to them to disprove it. 

Point 1 - Only you believe your own nonsense, no evidence has been provided for your spurious claims apart from links to a different web page from 15 years ago.

Point 2 - It would definitely be your job to prove it had been serviced to the manufacturer specification and method if you wanted any form of goodwill or warranty cover from them. Neither of which you can do unless you are a fully qualified mechanic.

fred246

30% was the number of garages that picked up ALL the faults that they should have. Higher than I expected to be honest. This was for breakdown cover, nothing to do with warranty. You don't need any qualifications to be a mechanic so l am not sure what a qualified mechanic is.

452

fred246 said:

I think you mean parts. A stamp in the book would mean it had a 30% chance of being serviced correctly. I bought the parts and did the service so I knew it had been serviced in accordance with the service schedule. It would be up to them to disprove it. If the breakdown company had wanted stamps in a book I wouldn't have taken out their breakdown cover.

No, I think it would be up to you to prove it's been serviced and you couldn't do that.

How can you prove your current car was serviced? You can say it but you can't prove it. 

red_eye

452 said:

fred246 said:

As the report suggests most people who receive poor service don't realise it. Those that do can contact trading standards. Trading standards tell you to sort the problem out with the garage. If you confront a garage with evidence that they haven't done something like an oil change they will just do the oil change so the customer then has no complaint. Out of the ones that are still not happy most will not put in a complaint to the Office of Fair Trading. My breakdown cover said that my car had to be serviced according to the manufacturer's schedule. It was because I did it. I carried my receipts for the parts. If the breakdown operator said that only a garage was capable of servicing a car I was going to show him the report from trading standards saying that 70% of garages didn't service cars correctly. If it was a small number it wouldn't have helped me. During the investigation they took a car in with numerous faults that should have been picked up during the service. Only 30% of garages picked up all the faults.

I'm still not getting your logic as you'd only have proof you purchased some party. No evidence the car was serviced and certainly none it was done correctly. 

Fred says he services his own car he also claims he can do all jobs on the floor in comfort.

I say his car is not service according to manufacturers service schedule I’ll also say Fred only does oil change and relies on his yearly mot to fulfill the inspection part of his service.

fred is a “ever since you ........ my toilet don’t flush” type. What ever you say using logic and reason he will always know best because the internet told him.

Most garages who have a good customer base will price the job out of the car park. They either leave or have the job done at the inflated price It’s called tw@* tax.

red_eye

fred246 said:

30% was the number of garages that picked up ALL the faults that they should have. Higher than I expected to be honest. This was for breakdown cover, nothing to do with warranty. You don't need any qualifications to be a mechanic so l am not sure what a qualified mechanic is.

You do need to be qualified all garages at part for the dodgy backstreet will want some form of qualification.
unless you have knowledge of how any of the systems in a car works you have a very slim chance of being able to carry out critical safety related inspections.

A car is a lethal machine, you say you keep parts invoices and a letter saying 70% of garages can not service a car according to manufacturer recommendations
good luck with that when you’re in court for causing death due to your unroadworthy vehicle the cps will tear you apart. 

Your n/s/f brake does not work, how would you know, how would you check and what steps would you take to diagnose?
this is level 2 question some would argue it’s level 1

fred246

A stamp might prove that you have taken a car to a garage for a service but it wouldn't prove that anything had actually been done. I wouldn't take breakdown cover out if it said you have to have stamps in a book. I don't get involved with garages because I don't use them. I only take it for an annual MOT. I pay a bit more than I should but I know them and he does an MOT without obviously damaging my car.

red_eye

fred246 said:

A stamp might prove that you have taken a car to a garage for a service but it wouldn't prove that anything had actually been done. I wouldn't take breakdown cover out if it said you have to have stamps in a book. I don't get involved with garages because I don't use them. I only take it for an annual MOT. I pay a bit more than I should but I know them and he does an MOT without obviously damaging my car.

Same as your fist full of parts invoices they don’t prove the car was serviced.
mot testers have to use vosa approved tools and procedure and none of the tools or the inspection can damage your car.

Point is you cause an accident and it was down to lack of or incorrectly service you can’t produce parts invoice in a court and say you serviced the car as it’ll be on you and you can’t use your 70% of garages cannot service a car as 100% of you can not service a car to standard.
produce a service sheet and it’ll be on the garage that serviced your car.
Leaving you a free man.