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Dacia Service Query

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  • red_eye
    red_eye Posts: 1,211 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    fred246 said:
    Well the OP had a one year old car with 13000 miles on the clock. I would certainly want an oil change. I would not want my first oil change at 2 years and 26000 miles. Every independent trading standards investigation into car servicing has shown appalling standards.
    The conclusions from the welsh report were:
    There was clear evidence that many traders were not thorough in their approach to the service. Many were negligent and some even fraudulently charged for work that they did not carry out. 3.2 The general standard of servicing was poor and only a small percentage of the garages picked up most of the faults. 3.3 There is no standard definition of what constitutes a “full” or “major” service and many independent servicing agents did not follow the manufacturer’s servicing schedules although they are available for reference from a number of sources. As a result different garages do a different set of works in their services and consumers have no way of comparing the packages on offer or their relative value for money when they book their service. 3.4 It was common for invoices not to detail the work done, the parts replaced and the costs of parts and labour. 3.5 Many traders appeared to routinely “stamp” consumers vehicle service records implying that the manufacturer’s recommended service schedules had been followed when they had not. Essential replacements such as drive belts are often not carried out and this could lead to expensive, avoidable repairs when the elements later fail. 6 Many purchasers rely on the integrity of service records when they decide to purchase a vehicle. 3.6 The prices charged by main dealers were generally higher than the small independent garages but both missed faults that ought to have been picked up. 
    Maybe you could show an independent report which has shown good standards.
    Out of interest,
    what is involved in a full service? 
    Obviously the oil and filters.
    I want to know what checks you think are carried out, you said you would bother with half the checks on a money saving forum.
  • fred246
    fred246 Posts: 3,620 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    I follow the service schedule for the vehicle I am working on. As Trading Standards have shown garages make up their own schedule.
  • EssexExile
    EssexExile Posts: 6,454 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    I just popped in to see if this is still her. I'm off now, I'll pop in again in a couple of weeks to see how it's going.
    Tall, dark & handsome. Well two out of three ain't bad.
  • motorguy
    motorguy Posts: 22,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 10 May 2020 at 2:43PM
    fred246 said:
    Well the OP had a one year old car with 13000 miles on the clock. I would certainly want an oil change. I would not want my first oil change at 2 years and 26000 miles. Every independent trading standards investigation into car servicing has shown appalling standards.
    The conclusions from the welsh report were:
    There was clear evidence that many traders were not thorough in their approach to the service. Many were negligent and some even fraudulently charged for work that they did not carry out. 3.2 The general standard of servicing was poor and only a small percentage of the garages picked up most of the faults. 3.3 There is no standard definition of what constitutes a “full” or “major” service and many independent servicing agents did not follow the manufacturer’s servicing schedules although they are available for reference from a number of sources. As a result different garages do a different set of works in their services and consumers have no way of comparing the packages on offer or their relative value for money when they book their service. 3.4 It was common for invoices not to detail the work done, the parts replaced and the costs of parts and labour. 3.5 Many traders appeared to routinely “stamp” consumers vehicle service records implying that the manufacturer’s recommended service schedules had been followed when they had not. Essential replacements such as drive belts are often not carried out and this could lead to expensive, avoidable repairs when the elements later fail. 6 Many purchasers rely on the integrity of service records when they decide to purchase a vehicle. 3.6 The prices charged by main dealers were generally higher than the small independent garages but both missed faults that ought to have been picked up. 
    Maybe you could show an independent report which has shown good standards.
    Clearly the manufacturer knows more about their engines and the longevity of the oil they are using than you do then.  Your point was that they were likely not to have changed the oil out of either negligence or fraud - and you were wrong.

    Fortunately i dont have to rely on broad brush reports from 10+ years ago from a region i dont live in or a scrap of paper my dad carried about in the 1970s to form the basis of my opinion.  My opinion is based on my experience and that of my friends and families.  If i have a specific requirement then i'll ask friends and family for recommendations or use one of the many brand specific local facebook groups and i'll check for independent reviews online.

    Very easy to find - and stick with - a decent local mechanic.  Your view seems to be "I dont trust ANY garage and i wont accept ANY recommendations from anyone else therefore i will have to do the work myself".  I think that speaks more about you and your personality, than it does about the garage industry.
  • red_eye
    red_eye Posts: 1,211 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    fred246 said:
    I follow the service schedule for the vehicle I am working on. As Trading Standards have shown garages make up their own schedule.
    That is not what I asked.
    but it shows you do not know what you are doing. 
    In your folder of books there will be nothing that states what checks needs to be carried out. 
    So basically your leaving the critical  safety checks until the mot which is the minimum standard.

    this is a money saving forum I don’t think it was created to save money with no regard for safety.
  • motorguy
    motorguy Posts: 22,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    fred246 said:
    I follow the service schedule for the vehicle I am working on. As Trading Standards have shown garages make up their own schedule.
    So you're happy to admit you were wrong in your initial post then?

    The car was serviced to schedule.
  • fred246
    fred246 Posts: 3,620 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    Well I can't find anything which states that a Dacia Duster has anything but annual oil changes or 12000 miles whichever is sooner. The service schedules do only say drain the oil and replace the oil filter. I am pretty sure that it is expected that you put new oil in rather than put the old stuff back.
  • Mercdriver
    Mercdriver Posts: 3,898 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    fred246 said:
    I follow the service schedule for the vehicle I am working on. As Trading Standards have shown garages make up their own schedule.
    Manufacturer franchise dealers go according to the manufacturer's schedule, so no, they don't make up their own schedule.  Any decent garage won't tell you to service less regularly than the manufacturer suggests, and the manufacturer recommended interval is easily researched, so a garage pressuring to do more regular servicing would be easily found out.  I tend to get mine serviced ahead of schedule.  Schedule on my Mazda is 12,500 I'm normally done before 10,000 miles, with the situation as it is I have flexibility as I am just under 10k since last service.  
  • motorguy
    motorguy Posts: 22,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    fred246 said:
    Well I can't find anything which states that a Dacia Duster has anything but annual oil changes or 12000 miles whichever is sooner. The service schedules do only say drain the oil and replace the oil filter. I am pretty sure that it is expected that you put new oil in rather than put the old stuff back.
    I did find a service schedule for Dacia and there is no mention of oil change at the one year interval, but there is at the second year.

    And what would be the point of the dealer not changing the oil AND not charging for it?  Or has your view now changed that its just out of laziness that they dont do oil changes, rather than fraudulence?
  • fred246
    fred246 Posts: 3,620 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    So we are back to first oil change at 2 years and 26000 miles? I am just trying to be helpful to the OP. I can't imagine he is still reading this though.
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