Easyjet cancellations and refunds

Life__Goes__On

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patricia1066

I tried in firefox and got a trusted security certificate Phew! Its just that linux browser which isnt supported. 

Life__Goes__On

patricia1066 said:

I tried in firefox and got a trusted security certificate Phew! Its just that linux browser which isnt supported. 

I do think there was an issue with EJ website when I first tried Chome it thou  up an error.

AlanKudz

Slice70 said:

Received an email on Thursday from Easyjet offering me options for my upcoming flight booking. They advised me it was an exclusive offer valid until 14th June whereby I could obtain a flight voucher with an additional £10 valid for 12 months.  What concerned me more an alternative phone number was provided 0330 365 5001 so that my case could be handled as a priority! 
Has anyone else received/tried the above?? Slightly concerned it could be scam. 

Do you have a screen shot of the email.
Did you try phone that number . 
Seems to be in South Africa 

Clouds88

I got that email too. It came from the same email address I received one from in March I think is legit.

AlanKudz

Clouds88 said:

I got that email too. It came from the same email address I received one from in March I think is legit.

I phoned the number  though im not sure it is legit. Theres no mention of it anywhere . And the operators are not in the UK . I'm guessing South Africa..


PS.Have you got  a screenshot of it ?

Slice70

AlanKudz said:

Slice70 said:

Received an email on Thursday from Easyjet offering me options for my upcoming flight booking. They advised me it was an exclusive offer valid until 14th June whereby I could obtain a flight voucher with an additional £10 valid for 12 months.  What concerned me more an alternative phone number was provided 0330 365 5001 so that my case could be handled as a priority! 
Has anyone else received/tried the above?? Slightly concerned it could be scam. 

Do you have a screen shot of the email.
Did you try phone that number . 
Seems to be in South Africa 

I did try the phone number but got concerned when I heard beeps, sounding like it was transferring to another number, so I disconnected. When I phoned the normal Easyjet number is just had a message saying how busy they were and said call back later, so I assumed my email must be a scam.

Slice70

Life__Goes__On said:

Did the email contain details of your actual flight?

None of my flight details or booking reference were on the email.  It had links for me to click, but I didn't go into any links. I just tried the phone number, but got concerned once I hear other beeping on the line.

Life__Goes__On

Slice70 said:

Life__Goes__On said:

Did the email contain details of your actual flight?

None of my flight details or booking reference were on the email.  It had links for me to click, but I didn't go into any links. I just tried the phone number, but got concerned once I hear other beeping on the line.

Looking at tripadvisor the number seems genuine as some have posted the number saying they got though
The person writing the review has over 700 posts, so doubt it's a fake account
But if you feel it's risky,  don't call,

AlanKudz

Life__Goes__On said:

Slice70 said:

Life__Goes__On said:

Did the email contain details of your actual flight?

None of my flight details or booking reference were on the email.  It had links for me to click, but I didn't go into any links. I just tried the phone number, but got concerned once I hear other beeping on the line.

Looking at tripadvisor the number seems genuine as some have posted the number saying they got though
The person writing the review has over 700 posts, so doubt it's a fake account
But if you feel it's risky,  don't call,

Yes i I've just checked my emails from early May, I didnt realise a phonenumber was in the email. Says exactly what he said on TripAdvisor Yes it is legit .