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Comments
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Digital_Payback said:
I had to send the top part of my recent bank statement. I downloaded the statement on my iPhone, edited it, and, via the Progressive app, sent the top part with acc. no., name and address to them. No transaction details required. It was confirmed promptly by Progressive.schiff said:Progressive
When you establish a nominated account do they ask for some sort of verification - like a recent bank statement?
TIA
I didn't have to do any of that - a Progressive agent phoned me (in response to my contacting them), asked for my details and then set up the linked account. This was in the early days when they didn't have many sort codes on their systems.
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simonsmithsays said:
That's strange - nothing here.dingling68 said:
TIPTON:simonsmithsays said:
How do you access these please?
Nothing obvious for me (in the app) and I received the options by post.
Where I now have a “thank you” message it originally said about maturity options if that’s any help?
Which app version are you please?
I'm 3.1.41
That is strange. I am on 3.1.41 as well. From memory, on home page there was a "select maturity option" at the bottom of box detailing RS1. Just tap that and proceed.
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I also, like you, had a call from a Progressive customer service agent who tried to help. I gave her my account details but she then came back to say that the account could not be verified and I’d have to send the top of a statement.Gers said:Digital_Payback said:
I had to send the top part of my recent bank statement. I downloaded the statement on my iPhone, edited it, and, via the Progressive app, sent the top part with acc. no., name and address to them. No transaction details required. It was confirmed promptly by Progressive.schiff said:Progressive
When you establish a nominated account do they ask for some sort of verification - like a recent bank statement?
TIA
I didn't have to do any of that - a Progressive agent phoned me (in response to my contacting them), asked for my details and then set up the linked account. This was in the early days when they didn't have many sort codes on their systems.But as I said before, the matter was then resolved swiftly. Good customer service.Digital Payback
The National Lottery : A tax on those who aren’t good at maths.1 -
I'm on V 3.1.6, if that helps, and the maturity bit was in bold under the 'interest rate' for that account showing on the home page.simonsmithsays said:
That's strange - nothing here.dingling68 said:
TIPTON:simonsmithsays said:
How do you access these please?
Nothing obvious for me (in the app) and I received the options by post.
Where I now have a “thank you” message it originally said about maturity options if that’s any help?
Which app version are you please?
I'm 3.1.410 -
That explains it! Thanks - and yes, despite the problems the customer service was excellent.Digital_Payback said:
I also, like you, had a call from a Progressive customer service agent who tried to help. I gave her my account details but she then came back to say that the account could not be verified and I’d have to send the top of a statement.Gers said:Digital_Payback said:
I had to send the top part of my recent bank statement. I downloaded the statement on my iPhone, edited it, and, via the Progressive app, sent the top part with acc. no., name and address to them. No transaction details required. It was confirmed promptly by Progressive.schiff said:Progressive
When you establish a nominated account do they ask for some sort of verification - like a recent bank statement?
TIA
I didn't have to do any of that - a Progressive agent phoned me (in response to my contacting them), asked for my details and then set up the linked account. This was in the early days when they didn't have many sort codes on their systems.But as I said before, the matter was then resolve swiftly. Good customer service.
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I have v3.1.41 and was offered the maturity options in the app.DJDools said:
I'm on V 3.1.6, if that helps, and the maturity bit was in bold under the 'interest rate' for that account showing on the home page.simonsmithsays said:
That's strange - nothing here.dingling68 said:
TIPTON:simonsmithsays said:
How do you access these please?
Nothing obvious for me (in the app) and I received the options by post.
Where I now have a “thank you” message it originally said about maturity options if that’s any help?
Which app version are you please?
I'm 3.1.41
@simonsmithsays Did you apply for the account via the app in the first place?
Tipton also had a branch/postal version.0 -
Tiptongt94sss2 said:
I have v3.1.41 and was offered the maturity options in the app.DJDools said:
I'm on V 3.1.6, if that helps, and the maturity bit was in bold under the 'interest rate' for that account showing on the home page.simonsmithsays said:
That's strange - nothing here.dingling68 said:
TIPTON:simonsmithsays said:
How do you access these please?
Nothing obvious for me (in the app) and I received the options by post.
Where I now have a “thank you” message it originally said about maturity options if that’s any help?
Which app version are you please?
I'm 3.1.41
@simonsmithsays Did you apply for the account via the app in the first place?
Tipton also had a branch/postal version.
That's the answerThank you1 -
About what time of the year do Forms P800 indicating not enough tax has been paid start to be received. Based on previous years obviously.
I've only ever received one and that was for an overpayment after I had submitted my return on April 7th and paid off the underpayment. That was dated November 22nd.0 -
I've had one in February before, but also had one in November, so seems a bit random.schiff said:About what time of the year do Forms P800 indicating not enough tax has been paid start to be received. Based on previous years obviously.
I've only ever received one and that was for an overpayment after I had submitted my return on April 7th and paid off the underpayment. That was dated November 22nd.0 -
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