Regular Savings Accounts: The Best Currently Available List!

surreysaver

chris_the_bee said:

CuparLad said:

Progressive

Nice to hear that some people are making progress with their application. After two days I got an eMail saying a message was waiting for me in online banking. A message that I can't access because online banking isn't setup because their identify validation system fell over... Muppetry.

Try logging in. If initial identity validation fails, it is usually because the passport photo was blurry. Then they manually check and approve and send notification.Then once logged in, you have to apply for the account. Most fields are already populated. Takes a few minutes.

They cannot log on. That's the issue.

chris_the_bee

surreysaver said:

chris_the_bee said:

CuparLad said:

Progressive

Nice to hear that some people are making progress with their application. After two days I got an eMail saying a message was waiting for me in online banking. A message that I can't access because online banking isn't setup because their identify validation system fell over... Muppetry.

Try logging in. If initial identity validation fails, it is usually because the passport photo was blurry. Then they manually check and approve and send notification.Then once logged in, you have to apply for the account. Most fields are already populated. Takes a few minutes.

They cannot log on. That's the issue.

Then a telephone call should sort. CS Helen very helpful. 

allegro120

CuparLad said:

Progressive

Nice to hear that some people are making progress with their application. After two days I got an eMail saying a message was waiting for me in online banking. A message that I can't access because online banking isn't setup because their identify validation system fell over... Muppetry.

Have you tried calling them?  My application failed, I phoned them and the first thing they did was setting up online access for me.

CuparLad

Progressive

I received a call from Progressive about an hour after my last post. The person I spoke to admitted:

1. They had no idea why I'd been sent an online message when there was no way I could access it
   
2. They're overwhelmed with applications for the RS
   
3. They are having lots of IT issues
4. The only option was to reapply, which I did while they were on the phone. It failed at the first page.

It's been referred to IT to resolve, but there was "quite a backlog" of IT issues.

SavingsBoo

Monmouthshire BS Regular Savers

Just a heads up for anyone who opened one or both of the Monmouthshire regular savers last August. I hadn’t logged into my online account since September and tried to do so yesterday, but got a message saying my password had expired and they will send a new code out by post … I thought it would be worth mentioning as the maturity dates approach so people can sort their online access out in good time! 

pokemaster

 Monmouthshire

applied about 20th June, still haven’t been told if ID check passed or given log in details. 

Anyone know the timeline for when I should receive these letters?

allegro120

CuparLad said:

Progressive

I received a call from Progressive about an hour after my last post. The person I spoke to admitted:

1. They had no idea why I'd been sent an online message when there was no way I could access it
   
2. They're overwhelmed with applications for the RS
   
3. They are having lots of IT issues
4. The only option was to reapply, which I did while they were on the phone. It failed at the first page.

It's been referred to IT to resolve, but there was "quite a backlog" of IT issues.

Typical for small local low tech BS opening their doors to a wider consumer market.  At least you are in their system, so if they pull the product any time soon you are still likely to have your account opened.

allegro120

SavingsBoo said:

Monmouthshire BS Regular Savers

Just a heads up for anyone who opened one or both of the Monmouthshire regular savers last August. I hadn’t logged into my online account since September and tried to do so yesterday, but got a message saying my password had expired and they will send a new code out by post … I thought it would be worth mentioning as the maturity dates approach so people can sort their online access out in good time! 

Interesting. I've never experienced password expirations with Banks/BS.  Certainly not with MonBS, I've registered in December 2022 and my password is still working. 

Sadly, MonBS not offered any more RSs since September last year.  Could be the end of line for MonBS regular savers.

t1redmonkey

allegro120 said:

SavingsBoo said:

Monmouthshire BS Regular Savers

Just a heads up for anyone who opened one or both of the Monmouthshire regular savers last August. I hadn’t logged into my online account since September and tried to do so yesterday, but got a message saying my password had expired and they will send a new code out by post … I thought it would be worth mentioning as the maturity dates approach so people can sort their online access out in good time! 

Interesting. I've never experienced password expirations with Banks/BS.  Certainly not with MonBS, I've registered in December 2022 and my password is still working. 

Sadly, MonBS not offered any more RSs since September last year.  Could be the end of line for MonBS regular savers.

Might just be they're waiting until the first people who went into the 8% and 7% RS's last year have theirs maturing to launch some new ones (fingers crossed).  So I believe that would be around end of August if they are going to do this.

Ps3725

Saffron BS / Stafford Railway
Yesterday I had to close 2 RS for emergency funds. Phoned Saffron and full amount was in my current account by mid-afternoon. Whereas Stafford Railway needed me to print a form, post it with passbook and recent bank statement. 

Hats off to Saffron efficiency.