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Virgin Money Current Account

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  • Zanderman
    Zanderman Posts: 4,878 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 10 December 2020 at 8:55PM
    Zanderman said:
    Has anyone received the wine offer code/email yet? I met all the criteria a week ago and haven't heard anything yet.
    I'm aware it's 'up to 31 days', but bank switch offers I've done before were much more efficient than that.
    Most bank switch offers I've done take their time. And sometimes exceed their time limit.  I doubt anyone has received a wine code yet. Be patient!
    (And don't bank on your wine delivery before Christmas!)
    very much depends on the bank. Halifax and Lloyds paid within a few days of the switch, think Halifax might have even been before.
    Actually it simply very much depends on the wording of the offer.

    Some wording says banks will pay within a few days.  And do.  Lloyds recent offer terms stated they would pay within 10 days.  they did.  I think Halifax had a similar short time scale.  

    Others have a much longer timescale - paying with 30 days, or whatever. These can and do tend to take their time.

    See, for example, the recent NatWest/RBS £50 cashback for investing with them.  The conditions (for everyone) were met in October.  The offer said they would pay 'in November'. The payments were made this week, the last week of November. So, in some cases, almost 2 months after the conditions were met, but completely within the terms. 

    Or the recent Metro referral offer, which stated it was within 30 days of conditions met.  Metro took their time and indeed exceeded this for some people.

    In the case (pardon the pun) of the Virgin Wine offer the terms state up to 31 days.  I fully expect the wine voucher to be sent out 3 to 4 weeks after conditions are met, not any earlier.

    It doesn't depend on the bank, it depends on the wording.

    (edited to add, 10th Dec, that it seems these wine vouchers are actually being sent out fairly promptly, within a week or two of qualifying, based on what people have reported in the last week or so. But I stick to my point above, which was that in general you shouldn't judge the timing of an incentive by anything other than the timing stated in the actual offer.  Z-man)
  • Costabit
    Costabit Posts: 187 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    Over the last few years OH and I have opened current or savings accounts with around 30 different organisations, so we are aware of any possible issues , but I have to say that Virgin Money have beaten us in regard to opening up a joint current account with them.
    Its been interesting reading through this thread to see that some people have no issues whatsoever but others have several difficulties.
    Our initial problem was that we both have old Yorkshire and Clydesdale logins . Once that was sorted, we applied as old customers and Virgin failed to recognise one of us , despite us both previously having identical accounts. That took 2 calls to rectify. Next issue was that we were unable to add the second person to the application, another two calls involving being told to use another browser and clearing cookies etc, all  very strange.. Next problem was that the App would not confirm the emailed link , just tells me to call the number that tells me to use the App. So the App wants me to phone up an operator , who tells me to use the App.
    Well , Virgin have beaten me here, shame really as 2% and 0.5% and a crate of wine would be welcome but I realise that it is their prerogative as to who they take as customers .
    Am glad that most on here have been able to apply etc but that's enough from me.
    Rant over , feeling better now , thanks all





  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    Why did you not just do two sole accounts, using donor accounts for switching? Two lots of 2% accounts, and 2 lots of booze.
  • Costabit
    Costabit Posts: 187 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    colsten said:
    Why did you not just do two sole accounts, using donor accounts for switching? Two lots of 2% accounts, and 2 lots of booze.
    Was just hoping that it would be simple , opening one up , switching an unneeded M&S account with 2 DDs and getting the booze.
    Mrs Costabit is made of sterner stuff than me and is going to try again but with a single application but Im not feeling lucky and not sure its worth much more effort .
  • I have just received the Virgin Wines code in my inbox.
    I made the application on: 11/11/2020 (20 days ago)
    The switch completed on: 20/11/2020 (11 days ago)
  • Herbalus
    Herbalus Posts: 2,634 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    Interesting! I applied on 13th Nov but set my switch a little later so that completed on the 27th only last Friday. Suggests I may have a week or so to go.
  • nologo
    nologo Posts: 188 Forumite
    Tenth Anniversary 100 Posts Name Dropper
    With my VM current account came a VM Instant saver account which pays 0.5%, having browsed the t&c I cant find the maximum amount interest is paid on with this account, can anyone assist? 
    thanks...nologo
    Deepest Kent. 4.6kW Growatt inverter, solar i boost+ 5.9kW Solar Edge

    ok so far...
  • Zanderman
    Zanderman Posts: 4,878 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 2 December 2020 at 10:01PM
    nologo said:
    With my VM current account came a VM Instant saver account which pays 0.5%, having browsed the t&c I cant find the maximum amount interest is paid on with this account, can anyone assist? 
    thanks...nologo
    There's no need for there to be a maximum amount.
    Maximum amounts are usually for accounts paying unusually good rates.  0.5% isn't an earth shattering rate, not too shabby in the circs but hardly wonderful either, so I wouldn't expect there to be a maximum. 
    Happy to be corrected though.
  • nologo
    nologo Posts: 188 Forumite
    Tenth Anniversary 100 Posts Name Dropper
    thank you for your reply, as I thought.
    Deepest Kent. 4.6kW Growatt inverter, solar i boost+ 5.9kW Solar Edge

    ok so far...
  • clivep
    clivep Posts: 627 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Herbalus said:
    Interesting! I applied on 13th Nov but set my switch a little later so that completed on the 27th only last Friday. Suggests I may have a week or so to go.

    Switches for our a/cs completed on 1st December (earliest date from a/c opening on 21st November). Tfr £1,000 to savings a/c 1st Dec. Both vouchers just received.

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