TSB Classic Plus for new members + Quidco Cashback = Free £95

colsten

Buried in this Moneyfacts survey are a couple of questions about cashback sites. This is your chance to rate Quidco, and to may be win £1,000 for doing so.

https://www.smartsurvey.co.uk/s/MFC21land/ 

colsten

Hooray, my last outstanding cashback is in, slighty earlier than expected. Hopefully anyone else still waiting will have good news, too 😃

bristolleedsfan

Yes, my last Classic account opened via Quidco 17 May which was rejected and formed my second complaint,subsequently claim was made against rejection has now been confirmed  ( available to withdraw)

My first complaint relating to first account opened 27 October, non tracking claim 11 December, TSB have communicated a few looking into it holding responses. 

Zanderman

colsten said:

Hooray, my last outstanding cashback is in, slighty earlier than expected. Hopefully anyone else still waiting will have good news, too 😃

Same here - my last (and only the second) TSB Classic £50 paid out today, a couple of days before estimate.
This was a May account.  The first one was a November one that paid out, after initial rejection, in April.
The key question now is... do I take up their current offer!?  Hmmm....

bristolleedsfan

Zanderman said:

The key question now is... do I take up their current offer!?  Hmmm....

Once upon a time was "Ask Jeeves", I asked Quidco Transaction Integrity Manager, second part of answer I would not accept if rejected being as multiple account transactions have previously been paid and merchant terms of current offer do not exclude multiple accounts having been previously opened and/or cashback paid .......

"You can attempt it but I would think if you already have multiple current accounts with them, then it will not be eligible for cashback."

Zanderman

bristolleedsfan said:

Zanderman said:

The key question now is... do I take up their current offer!?  Hmmm....

Once upon a time was "Ask Jeeves", I asked Quidco Transaction Integrity Manager, second part of answer I would not accept if rejected being as multiple account transactions have previously been paid and merchant terms of current offer do not exclude multiple accounts having been previously opened and/or cashback paid .......

"You can attempt it but I would think if you already have multiple current accounts with them, then it will not be eligible for cashback."

I might not have multiple accounts with them soon... 

colsten

bristolleedsfan said:

Zanderman said:

The key question now is... do I take up their current offer!?  Hmmm....

Once upon a time was "Ask Jeeves", I asked Quidco Transaction Integrity Manager, second part of answer I would not accept if rejected being as multiple account transactions have previously been paid and merchant terms of current offer do not exclude multiple accounts having been previously opened and/or cashback paid .......

"You can attempt it but I would think if you already have multiple current accounts with them, then it will not be eligible for cashback."

Sounds like yet another attempt by the snake-like TIM to make up T&Cs on the fly. If these were real terms, then why are they not specified in writing on the Quidco website? 

They do state: "If you open more than one TSB Spend & Save account via Quidco, you will only be paid cashback on the first account you open.", which is a tad annoying but at least it is fair enough and clear. No mention of multiple current accounts. Although, as per Zanderman, not many people are likely to have multiple TSB current accounts for much longer.......

bristolleedsfan

TSB have just come back to me regarding complaint I made ----TSB have seen all of Quidcos complaint responses

17 May transaction which Quidco rejected on 17 September which was subsequently paid on 12 October after claim against rejection was  submitted, TSB inform me cashback was paid by them on 17 September

27 October 2019 non tracking claim submitted 12 December, no updates since then, TSB inform me they paid Quidco for this on 26 February and have given me a payment reference number to give to Quidco. ( I know others are waiting for 1st transaction to be paid following non tracking claim around same time as well)

quirkydeptless

bristolleedsfan said:

27 October 2019 non tracking claim submitted 12 December, no updates since then, TSB inform me they paid Quidco for this on 26 February and have given me a payment reference number to give to Quidco. ( I know others are waiting for 1st transaction to be paid following non tracking claim around same time as well)

I didn't receive the £50 cashback from my 2019 transaction either. I have a claim open (had been rejected twice) but had pretty much given up on it. Hadn't thought that Quidco might have just pocketed it

And the irony is, I only opened one TSB classic, so I've not even received a Quid from Quidcon.

bristolleedsfan

https://forums.moneysavingexpert.com/discussion/comment/77600597/#Comment_77600597

"also don't think it helps to go to the TSB CEO (unless, perhaps, TSB refuse to pay up) because our 'contract' is with Quidco, not with TSB"

In addition to complaining to Quidco I complained to TSB, CEO, appropriate person assigned to deal with complaint who contacted department within TSB that deals with Quidco payments as I have said here  https://forums.moneysavingexpert.com/discussion/comment/77681715#Comment_77681715

"had I not complained/contacted the merchant in this case TSB, Quidco it would appear would have gained £50 x2 plus .... "