TSB Classic Plus for new members + Quidco Cashback = Free £95

bristolleedsfan

dcs34 said:

Hi XXX

The account was blocked by the system because you had more than one TSB sale.

I did wonder why system did not detect more than one TSB  sale Months ago being as would have been people reporting here that they had been paid for multiple TSB transactions that would have caused more to do multiple TSB transactions ....

Yorkshire_Pud

bristolleedsfan said:

dcs34 said:

Hi XXX

The account was blocked by the system because you had more than one TSB sale.

I did wonder why system did not detect more than one TSB  sale Months ago being as would have been people reporting here that they had been paid for multiple TSB transactions that would have caused more to do multiple TSB transactions ....

There never was a limit on the number of current accounts that could be opened through this offer until either June or July 2020 when the Classic was pulled and the ‘only one Classic Plus’ offer was left, but that’s always been one sole Plus from TSB side anyway.
So they may have set the system up to detect 2+ accounts opened even though they were opened under the previous offer where no limit was stipulated on Classic current account.

Im still waiting for a decision the integrity manager is discussing it with tsb apparently.

colsten

bristolleedsfan said:

Hi xxxx

I am going to release the account but if there's any abuse of the offers in future the account will be closed.

Regards the TSB sales, I appreciate you have done a little clever work but please watch the limits on free clicks and future offers.

Kind regards
xxxxxx
Transaction Integrity Manager

Also 2 x £50 requested as a Bank Transfer, 19 May transaction rejected, re October non tracking claim this morning I sent screenshot of most recent transactions in respect of first TSB account opened via Quidco, also mentioned i have been carrying out required transactions as per T+C every month since the account was opened.

That is just Quidco trying to pass on their own inadequacy about their own terms and conditions to their customers.

Terrible, terrible, reflection on their company's image.

Firstly, Quidco fails to issue clear terms. 

Secondly, they blame their customers for totally complying with their terms.

Thirdly, they are warning their customers to not try again to not comply with their unwritten terms.

They are not trying very hard to uphold the image of a reputable company, are they.

creditavenger

It would be very interesting to see what the Mail would make of Quidco's most recent actions.

They were shown in a pretty bad light last time.

Attempting to confiscate members legitimately earned cashback, and then keeping it for themselves, to me seems much worse!

Yorkshire_Pud

colsten said:

bristolleedsfan said:

Hi xxxx

I am going to release the account but if there's any abuse of the offers in future the account will be closed.

Regards the TSB sales, I appreciate you have done a little clever work but please watch the limits on free clicks and future offers.

Kind regards
xxxxxx
Transaction Integrity Manager

Also 2 x £50 requested as a Bank Transfer, 19 May transaction rejected, re October non tracking claim this morning I sent screenshot of most recent transactions in respect of first TSB account opened via Quidco, also mentioned i have been carrying out required transactions as per T+C every month since the account was opened.

That is just Quidco trying to pass on their own inadequacy about their own terms and conditions to their customers.

Terrible, terrible, reflection on their company's image.

Firstly, Quidco fails to issue clear terms. 

Secondly, they blame their customers for totally complying with their terms.

Thirdly, they are warning their customers to not try again to not comply with their unwritten terms.

They are not trying very hard to uphold the image of a reputable company, are they.

Spot on! Quidco and TSB have made a dogs dinner of this long running offer and always take their shortcomings out on their beleaguered customers who just want to make some cashback.
Why the Quidco Transaction Integrity Manager (lol is that even a real thing!) cares about an offer being ‘abused’ when the abusee tsb never said they cared how many accounts got opened who knows. Sounds like a dingo killing its prey and a lazy predator waddles into view and decides that’s ‘my’ dinner (claws ate).

ischris85

Yorkshire_Pud said:

colsten said:

bristolleedsfan said:

Hi xxxx

I am going to release the account but if there's any abuse of the offers in future the account will be closed.

Regards the TSB sales, I appreciate you have done a little clever work but please watch the limits on free clicks and future offers.

Kind regards
xxxxxx
Transaction Integrity Manager

Also 2 x £50 requested as a Bank Transfer, 19 May transaction rejected, re October non tracking claim this morning I sent screenshot of most recent transactions in respect of first TSB account opened via Quidco, also mentioned i have been carrying out required transactions as per T+C every month since the account was opened.

That is just Quidco trying to pass on their own inadequacy about their own terms and conditions to their customers.

Terrible, terrible, reflection on their company's image.

Firstly, Quidco fails to issue clear terms. 

Secondly, they blame their customers for totally complying with their terms.

Thirdly, they are warning their customers to not try again to not comply with their unwritten terms.

They are not trying very hard to uphold the image of a reputable company, are they.

Spot on! Quidco and TSB have made a dogs dinner of this long running offer and always take their shortcomings out on their beleaguered customers who just want to make some cashback.
Why the Quidco Transaction Integrity Manager (lol is that even a real thing!) cares about an offer being ‘abused’ when the abusee tsb never said they cared how many accounts got opened who knows. Sounds like a dingo killing its prey and a lazy predator waddles into view and decides that’s ‘my’ dinner (claws ate).

I asked the transaction integrity manager why the transaction were not question prior to them being confirmed but got no response to that.

bristolleedsfan

Yorkshire_Pud said:

colsten said:

bristolleedsfan said:

Hi xxxx

I am going to release the account but if there's any abuse of the offers in future the account will be closed.

Regards the TSB sales, I appreciate you have done a little clever work but please watch the limits on free clicks and future offers.

Kind regards
xxxxxx
Transaction Integrity Manager

Also 2 x £50 requested as a Bank Transfer, 19 May transaction rejected, re October non tracking claim this morning I sent screenshot of most recent transactions in respect of first TSB account opened via Quidco, also mentioned i have been carrying out required transactions as per T+C every month since the account was opened.

That is just Quidco trying to pass on their own inadequacy about their own terms and conditions to their customers.

Terrible, terrible, reflection on their company's image.

Firstly, Quidco fails to issue clear terms. 

Secondly, they blame their customers for totally complying with their terms.

Thirdly, they are warning their customers to not try again to not comply with their unwritten terms.

They are not trying very hard to uphold the image of a reputable company, are they.

Why the Quidco Transaction Integrity Manager (lol is that even a real thing!)

https://www.facebook.com/quidco/posts/hi-quidco-loving-the-mail-i-got-from-the-wait-for-it-transaction-integrity-manag/10153453566241861/

Yorkshire_Pud

bristolleedsfan said:

Yorkshire_Pud said:

colsten said:

bristolleedsfan said:

Hi xxxx

I am going to release the account but if there's any abuse of the offers in future the account will be closed.

Regards the TSB sales, I appreciate you have done a little clever work but please watch the limits on free clicks and future offers.

Kind regards
xxxxxx
Transaction Integrity Manager

Also 2 x £50 requested as a Bank Transfer, 19 May transaction rejected, re October non tracking claim this morning I sent screenshot of most recent transactions in respect of first TSB account opened via Quidco, also mentioned i have been carrying out required transactions as per T+C every month since the account was opened.

That is just Quidco trying to pass on their own inadequacy about their own terms and conditions to their customers.

Terrible, terrible, reflection on their company's image.

Firstly, Quidco fails to issue clear terms. 

Secondly, they blame their customers for totally complying with their terms.

Thirdly, they are warning their customers to not try again to not comply with their unwritten terms.

They are not trying very hard to uphold the image of a reputable company, are they.

Why the Quidco Transaction Integrity Manager (lol is that even a real thing!)

https://www.facebook.com/quidco/posts/hi-quidco-loving-the-mail-i-got-from-the-wait-for-it-transaction-integrity-manag/10153453566241861/

Classic! Worrying that post and it’s interesting following conversation is four years old and Mark is still there strutting his stuff. Quidco wouldn’t give an inch though.
Don't they realise they just turn people off using them.

Think it’s a good idea for anyone still to query this to go via complaints@quidco.com first so that the TIM has to send responses to both the complainant and the complaints dept.

colsten

Making good progress 

creditavenger

Well done Colsten. 

I've Just tried to log into my Quidco account and surprise, surprise it has been blocked.
My wife's account has also suffered a similar fate. 

The message asking me to contact the  Quidco support team is a "broken link". Does anybody have a contact email address for them?

Also, I'd be grateful if whoever contacted the Mail last time could pm me the contact details they used, just in case it comes to that.