Selling Your Stuff on Amazon Part 11 - Advice for newbies in first two posts

dawn1

think the buyers are all on holiday !

rare_stuff

butterfly72 wrote: »

Back in april I sold a book that 'didn't arrive'! The buyer became instantly aggressive demanding to know where her book was and in so many words accused me of not sending it. I eventually refunded her and put in an application for a refund from royal mail. However, they have written to the buyer to confirm she didn't get the book but she's not responded therefore I wont be getting my postage refunded. What can I do? I've emailed her but she hasn't responded. My gut instinct says she received the book all along. I was good enough to refund but she doesn't seem to care.

thanks

apart from the small claims court their is very little you can do here. I would suggest though that you leave the buyer some feedback. Perhaps - "Buyer claimed non-delivery and did not respond when post office investigated"

smartcat04

I've sold 5 books in the last 7 days which is more than I've sold in the last month. Sales seem to have gone mad this week!

soolin

One of my friends has just come across a seller (on ebay but also has an Amazon store) who sends his books open in the middle so that they become thin enough to go as a large letter rather than a packet. For any sellers tempted, I wouldn't recommend it as the books get cracked very quickly along the spine. It also looks very cheap.

I think that is probably a money saving idea too far!

Mikazaru

Hello,

Long time lurker but I thought I'd finally join and just say thanks for this thread, it finally motivated me to list a lot of items over the weekend and I've just sold my first book . So thanks!

numberthree

Welcome Mikazaru,

And congrats on your first sale :beer:

You do realise that you are now addicted don't you:j

Best of luck

pinkgem

i had an email yesterday from an amazon customer:

"Dear Sirs, Since receiving my new nano in January I have only managed to import 5 albums on to it. This has caused me to lose interest but recently I have been trying unsuccessfully to sync my ipod. I am very exasperated and unhappy with this product and have had no real pleasure from it all. I have asked various friends to try to sort it for me but without success even though they themselves have similar ipods. So, unamimously they believe it is defective. I would appreciate a reply as soon as possible."

when i listed it i said that there was 12 months manufacturers warranty so should i be pointing her in Apples direction? or do i have obligations to refund after this amount of time?

teapot2

soolin wrote: »

One of my friends has just come across a seller (on ebay but also has an Amazon store) who sends his books open in the middle so that they become thin enough to go as a large letter rather than a packet. For any sellers tempted, I wouldn't recommend it as the books get cracked very quickly along the spine. It also looks very cheap.

I think that is probably a money saving idea too far!

:eek: Made me laugh out loud - wonder what their feedback says....

teapot2

rare_stuff wrote: »

Is everyone on holiday??

Well the buyers may be..... sales still pretty poor with the occasional flurry. My sales have not picked up at all this year but I have increased my stock x 4. Have got a bit disheartened with it all and not listed any for ages which doesn't help. However, am on hols from one of my jobs from next week so might make a big effort to get out and look for books and to list some of the ones I've got lying around.

This thread was very quiet for a whilke, how is everyone doing?

Teapot

foxybabe

very slow here, I havent listed for ages. Infact its sometimes a shock when I get and SDN as I tend to forget about it.