Mobile Affiliates (CoolNewMobile+PhoneBoxDirect+Phones2YourDoor) in Administration

mobilejunkie

The contract with Vodafone hasn't been breached. it was your separate contract with Mobile Affiliates which was.

Quentin

The advice you read on a BBC website was for completely different circumstances.

That was aimed at customers who had no contract with their newtork.

You are asking for the contract to be cancelled with no penalty, but aside from the termination fee, then there is no "penalty".

You would end up with less to pay by accepting their offer to reduce your line rental, then either seeing the contract out or cancelling then (when the cancellation fee will be half what it will be if you send in this letter).

You accept that you may end up with a CCJ over this - do you appreciate the long term problems this will cause you?

Maybe some advice from the CAB may be worth getting before you cancel with no intention of paying the cancellation charge.

alnsv1000s

shieldsy wrote: »

I agree that people who are moaning about not getting £5 line rentals from Vodafone are morons. The sort of people who probably believe the state owes them a living too!

These are the people I was referring to in my post.

They had better enjoy thier £5 a month until the contract ends, as it will not be at that rate afterwards and they will have to enjoy a future of PAYG and paying for a phone.

It was good whilst it lasted.

JACKERL360

Isnt the BBC website talking about signed contracts? I have never siged a contract same as 99% of us. Phones have been ordered via internet or telephone.

J

Quentin

No - you rarely sign a contract for a phone.

You enter into a binding contract when you first use the phone.

If no contract existed, we could all just get the phone and sell it straightaway, then when the bills arrived from the network send them back asking why did you send this bill?

JACKERL360

Quentin wrote: »

No - you rarely sign a contract for a phone.

You enter into a binding contract when you first use the phone.

If no contract existed, we could all just get the phone and sell it straightaway.

So the people that the BBC website encourages to cancel their direct debits hadn't used their phones?

J

Quentin

Don't know - weren't they customers who had taken dodgy deals at a shop?

Their circumstances are quite different from the situation when you ordered off the net.

l_m_g

I was contacted by Vodafone this morning and was offered the 17.50 half price line rental. When I asked about the 5.00 offer people are getting, I was told this was to do with DialAMobile rather than Mobile Media (who I was signed up through). The team leader who I asked to go through to said that there was nothing more that I could do, other than accept the 17.50 and speak to the Credit department of Vodafone to see if they could do anything.

Is the above true?

alnsv1000s

JACKERL360 wrote: »

Isnt the BBC website talking about signed contracts? I have never siged a contract same as 99% of us. Phones have been ordered via internet or telephone.

J

If you have ordered by the Internet then by ordering you have accepted the terms and conditions, that are displayed on the website. You then have 7 days (DSR) distant selling regulations to cancel, but as long as you have not accepted the goods by turning the phone on or usage.

If you order by Telephone, terms and conditions should be sent with the phone, and if you choose to keep it and use the phone, then you have accepted the terms and conditions.

As far as recomendations from the BBC to cancel DD's, this is fine as long as you don't mind having defaults registered against your name and then go through the long winded process to get them removed and all the stress that can cause.

Big_Dreams_2

alnsv1000s wrote: »

If you have ordered by the Internet then by ordering you have accepted the terms and conditions, that are displayed on the website. You then have 7 days (DSR) distant selling regulations to cancel, but as long as you have not accepted the goods by turning the phone on or usage.

If you order by Telephone, terms and conditions should be sent with the phone, and if you choose to keep it and use the phone, then you have accepted the terms and conditions.

As far as recomendations from the BBC to cancel DD's, this is fine as long as you don't mind having defaults registered against your name and then go through the long winded process to get them removed and all the stress that can cause.

The only way you can get the defaults removed from your credit files is to pay up.

It is far cheaper and far less hassle to accept the half price line rental than to cancel the direct debit, have your debt to Vodafone dealt with by debt collectors and end up in Court if you still won't pay. The only way to cancel a Vodafone contract is to pay them the remaining months worth of line rental as that is what is in the contract.

If you bought over the internet the contract details were on the website of the company you bought through, you would not have a leg to stand on.