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Updated Find the cheapest broadband discussion thread

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  • Called Plusnet - reading previous posts I recalled with some horror my experience of TT :mad: although I suspect it has improved now, and yes I was also with O2 :) and totally happy before they were taken over by Sky. Anyway, I called Plusnet and was fairly quickly offered the same deal as Molerat yesterday :-

    Free BB for 12m, £75 Cashback after 60 days, £16.99 LR. I opted for evening & weekend calls at £3 per month, making a total of £13.74 per month when cashback is included - my previous monthly payment with Plusnet was £29.99 per month, so fairly happy :beer:
  • Patr100
    Patr100 Posts: 2,780 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 30 November 2015 at 11:34AM
    adandem wrote: »
    Does anyone know who has the best track record for service and reliability? Every one I look at has awful reviews.
    We are with Plusnet ATM but am really unimpressed with the customer service and long wait times, my daughter also claims that the service drops out during the evening?

    PlusNet actually fare better than most in surveys but if you really want good well rated support , look at a smaller ISPs like Zen, but compared to the obvious big ISPs, they aint cheap.


    https://www.zen.co.uk/home-office/
  • ijrwe
    ijrwe Posts: 428 Forumite
    I just signed up to Sky, it's £16.40/month but should get me £80 from quidco (fingers crossed) and there's a £100 reward from sky, as well (basically cash back) which works out to a net cost of £1.40 per month, lol.
  • jem16
    jem16 Posts: 19,596 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    ijrwe wrote: »
    I just signed up to Sky, it's £16.40/month but should get me £80 from quidco (fingers crossed) and there's a £100 reward from sky, as well (basically cash back) which works out to a net cost of £1.40 per month, lol.

    Will be £17.40 from tomorrow but I'm sure you can manage that extra £1pm. ;)
  • adandem
    adandem Posts: 3,592 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Pity Sky cashback deals don't include any fibre,our connection isn't brilliant.
  • jem16
    jem16 Posts: 19,596 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    adandem wrote: »
    Pity Sky cashback deals don't include any fibre,our connection isn't brilliant.

    I take it you're referring to upgrades from Sky ordinary BB to fibre BB as cashback is certainly available for new customers taking fibre?
  • adandem
    adandem Posts: 3,592 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    jem16 wrote: »
    I take it you're referring to upgrades from Sky ordinary BB to fibre BB as cashback is certainly available for new customers taking fibre?

    I would be a new customer, I think there's some Quidco/TCB but not the £100 reward?
  • ijrwe
    ijrwe Posts: 428 Forumite
    jem16 wrote: »
    Will be £17.40 from tomorrow but I'm sure you can manage that extra £1pm. ;)


    :mad::mad::mad::mad::mad::mad::mad::mad::mad:
  • Dhrucku
    Dhrucku Posts: 160 Forumite
    Tenth Anniversary 100 Posts Combo Breaker
    ijrwe wrote: »
    :mad::mad::mad::mad::mad::mad::mad::mad::mad:

    Just hope you get a decent enough BB speed especially if you have > 1 users in the household.
  • ijrwe
    ijrwe Posts: 428 Forumite
    Dhrucku wrote: »
    Just hope you get a decent enough BB speed especially if you have > 1 users in the household.

    I guess (hope) it'll be the same as ever, I've had talktalk and EE so far in this property and there's no real difference. All comes through the same cables, innit :money:
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