Is DPD UK the worst company in the world?

Cjellard

Brittany Ferries not playing ball. 
Stupidly I cancelled my booking for a trip on the 1st May having heard President Macron's orders on lockdown
I didn't have the cancellation option in my ticket but expected Brittany Ferries to send me vouchers for travel on a future trip.  Whilst in hindsight I should have left the booking in place it was in March when all the best information was not available. In any event having travelled with Brittany for 20 years without a single cancellation I had hoped for a bit more understanding 
They have used a clause to get out of paying and I don't think it is in the spirit of goodwill 

JJ_Egan

Where you travelling in the back of the DPD van ??

adonispag

Cjellard said:

Brittany Ferries not playing ball. 
Stupidly I cancelled my booking for a trip on the 1st May having heard President Macron's orders on lockdown
I didn't have the cancellation option in my ticket but expected Brittany Ferries to send me vouchers for travel on a future trip.  Whilst in hindsight I should have left the booking in place it was in March when all the best information was not available. In any event having travelled with Brittany for 20 years without a single cancellation I had hoped for a bit more understanding 
They have used a clause to get out of paying and I don't think it is in the spirit of goodwill 

Make a dispute with your card provider ,or Paypal this worked for me