Credit Card Reclaiming Discussion

ninjastriker

I recently got a letter from HSBC about my claiming credit card charges and they offered me a credit of £30. My letter was from step 3 asking for a min of £60.

They also ask me to sign a letter to say i got the full settlement, my question is does anyone have a template letter i can use to turn down the £30 credit and still get the full £60 as a cheque.

I find it a bit of cheek offering half and expect me to sign a letter to say i got it all.

catinthehat1

Trying to reclaim money back from Monument for credit card charges- sent details off to FOS, have received a letter today, Firstly saying that my complaint with Barclays!!!! is put on hold because of the bank charges test case!!!!!! Thirdly paperwork sent back is missing a page and page 4 has someone else's signature on it!!!!! Maybe they have a huge workload -
Does anyone know if Monument are the same as Barclays? Have sent an email back to FOS - should I call them - any help would be appreciated

catinthehat1

have spoken to FOS - they have made a mistake, sending forms back - Monument is Barclays!!!!
Lloyds TSB paying back £358.:rotfl:
Barclaycard paying back £147 :rotfl:
Waiting to hear from Capital One via FOS and Monument via FOS
GE capital have not responded yet -
just to let everyone know, we have been trying to call Lloyds TSB Card Operations -via a Brighton number which has been unobtainable - this number becomes unobtainable when they have high volume of calls - so keep trying it!!!:o

supergrand

:j thats brilliant news, well done!!! ,just goes to show you gotta keep at em!!!!:beer:

Ex-Spendaholic

Ryan5 wrote: »

How easy would you say it is to get CC charges back from Halifax and Barclay card?

I have heard Barclay card can be a right pain?? The total amount will only be a few hundred so not sure I want the hassel....

Any help would be great

Cheers

I have done both. My story. Phone the Halifax Customer Relations and asked them for a full list of my charges. They said they would send it out. Very quickly I received a letter not with my charges info but offering me £250 (I think it was) as a goodwill gesture. I phoned up and asked what the charges actually totalled. The girl told me it was £650. I said I'd like the full amount then. She said she would escalate claim. Last Saturday I got a letter to say they were refunding the full £650. So no hassle there just 2 phone calls.

With Barclays I sent them the £10. Got the charges back and they were £140. Sent Letter 1 asking for £140. Got a letter back saying that their charges were lawful etc and they were putting £31 into my account as a goodwill gesture. I wrote back saying thanks for the £31 which I accept as partial settlement but please put the rest in within 14 days or I'll proceed with court action. Got a letter today saying that they were crediting the account with £140 plus 8% interest giving a total of £152. so £152 back for the sake of a couple of stamps.

Definitely worth claiming.

neilied

advice please!!

I am about to send my letter to request charges and am going to follow this up with a hardship case as i believe i fit the criteria. anyhow back to the question in hand. I have already been told that a single £10 fee will cover both my Halifax current accounts but would it also include my Halifax credit card or would i need to send a separate request and fee??

cheers

neil

GhostHunter_3

Hi

Can someone please tell me the address for Aqua Credit Card to send my request for data before I can put in a reclaim?

I am also seeking an address for Capital One Credit Card for the data as well if anybody knows that one please?

Also Sky Card credit card for data please?

Keep looking but cant find them hope someone can help.

Many thanks

maka_2

Result today called bcard chasing my claim they were very polite and told me it was all sorted and would get a refund of £302 within 7days to my bank account.
Not having so much luck with cap one who i have been chasing foe 9 months or so now anyone had luck with these?? they are a pain in my rear end

all tips welcome re cap one card

catinthehat1

I haven't had much luck with Capital One, I owe them £439.80 , they owe me in charges £776.12 - they offered me £190 and wouldn't budge, so FOS have my complaint, they have requested information from Capital One - and that is as far a its gone - just waiting to hear:o

catinthehat1

This is the address that I have used for Capital One:
Capital One
PO Box 5283
Nottingham
NG2 3YG