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Credit Card Reclaiming Discussion

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  • Hello all, I sent Barclaycard a letter 4 weeks ago requesting all my charges, i have still not had a reply!!! Does enyone know what the best thing to do is ???
  • Hello all, I sent Barclaycard a letter 4 weeks ago requesting all my charges, i have still not had a reply!!! Does enyone know what the best thing to do is ???
    Hi beetlebug, if you are still waiting for statements then they can take up to 40 days, if you've had them and are requesting payment then ring barclaycard and ask for the litigation department, they are very helpful and will answer your queries. Dont be afraid of ringing them, you have to be abit pushy to get your money back!! Good luck:money:
  • Hello newbe here.
    Does anyone know the address for Lloyds TSB credit card? I have my bank claim on hold from last April but I have just decided to claim for my credit card charges, I have my statements so don't have to send off for them but I don't know who to address the letter to.
    Any advice would be appricated.
  • Hi

    The address that I received my "goodwill gesture offer" from is

    Card Operations
    Customer Services Recovery
    Lloyds TSB Bank PLC
    Sussex House
    1-9 Gloucester Place
    Brighton
    BN1 4BE

    I presume this is the department that makes the decisions
    Cheers
    :beer:
  • debi15
    debi15 Posts: 41 Forumite
    The address they sent me today was
    Statement Request
    Card Operations
    Customer Service Recovery
    Lloyds TSB Bank Plc
    Sussex House
    1-9 Gloucester Place
    Brighton
    BN1 4BE

    They sent me the reply today and informed me that they believe their charging is correct and they are not in a position to offer me a refund.

    Next letter is about to be posted!!:money:
  • debi15
    debi15 Posts: 41 Forumite
    Sent the letter to m&s asking for copies of statements etc. They sent me a load of guff!! From what i can make out i was late with my payments 22 times over the last 3 years but they say they only charged me 8 times and never before it was reduced to £12. I know this is incorrect, what can i do now......

    Please help
    Thanks
  • bathgatebuyer
    bathgatebuyer Posts: 2,522 Forumite
    Part of the Furniture Combo Breaker
    £648 from Sainsburys Visa!
    Almost debt-free, but certainly even with the Banks!
  • Help and advise please. wrote to Cap 1 asking for £484 back in charges. They have wrote back saying i can have the diff between £20 & £12 as they claim the OFT hasnt challenged them on FEES and as a gesture of goodwill they are offering me £112. Do i accept or challenge? If i challenge what is the best course of action?

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  • angelwillow
    angelwillow Posts: 397 Forumite
    Send them the next letter saying please reconsider or I'll take the matter further type of thing.
    They are trying to put you off!
  • hairbrain05
    hairbrain05 Posts: 418 Forumite
    Can we really request full amount of any credit card charges back? Even after June 2006 right up until now?

    And can we even try for interest on top of that full amount? :o
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