Credit Card Reclaiming Discussion

lukedaz

Hi I am trying to get my charges back from Capital one £789 they offered 179 + 10 interest I declined their offer as this was their final response I went ahead with MYCOL which was deemed to be served onthe 23/05 then on the 27 /05/09 they filed an aknowledgement of service can anyone give me any clue as to what happens next as im not sure what this means is it bad news. any advice greatly recieved. thanks

natweststaffmember

ndf9876 wrote: »

In true Moneysaving fashion, I wanted to know if it was entirely necessary to make the SAR before claiming. I didn't make one on a successful bank charges reclaim a couple of years ago and I thought I might get away with it here - not least because I had 6 credit cards at one point and don't much fancy paying £60 for the privilege!

Anyway, joking aside and to cut a long story short, I found this page on the ICO website, meaningful paragraph is:

"Contrary to popular belief it is not necessary to request the information held on old credit card statements in order to reclaim any unfair penalty charges. The latest advice from the Financial Ombudsman Service (FOS) is that consumers wishing to dispute their penalty charges need only provide the financial institution with details of the credit card account and the dates bewteen which the charges were incurred. "

This information is on the ICO website but I am not allowed to post links. A simple google of the above wording should yield the correct page though.

Can anyone shed any light on this please? In all seriousness I will happily make my SAR if needs be

They also state: "This led to large numbers of people being advised to ask their credit card providers for information, held as part of their old credit card statements, to find out how many times they have been charged more than £12 so that they can reclaim the difference"
The OFT themselves stated that £12 was merely the level that they would not take regulatory action and that they wouldn't expect the bank to lower their fees to the threshold level. Remember, if you want the difference between the previous charge and £12 then fine take that line, however, since you need the info for court action I wouldn't personally do that myself but it is your claim.

valleysvc

lukedaz :

I have also gone through MCOL to claim against Capitol One and received an acknowledgement dated 20.05.09

Just means they have 28 days from the date of service of the complaint to enter a defence rather than 14.

I guess its just another delaying tactic , stick with it and good luck.

St0lli

mr_pies wrote: »

Hi everyone. Today i had a partial offer from mbna of 102 pounds, sadly i originally requested nearly 300. Im not happy with the 102 and wish to push for the full amount.
Can anyone show me a template letter of what to do next as there does not seem to be one in martins guide?

This is what you need

http://www.moneysavingexpert.com/reclaim/credit-card-charges#step4

I've claimed FULL charges back from MBNA, Halifax and NatWest and they all offered amounts which I refused and sent the above letter. It certainly did the trick! I've reclaimed around £1,000 so far :T

lukedaz

valleysvc:
thanks for that but seen as your time will be up before mine can you keep me posted as to how you get on.

thanks

maegaz

To anyone that have claimed from NatWest,
They sent the list of default charges total to £140 I am trying to claim the full amount with interest. I have a question to the calculator, do you have to put the right date of the month it was charged? Because on the list they've sent me they only put the month and year of the charges, so do I just pick any date of the month it was charged?

Thanks

natweststaffmember

maegaz wrote: »

To anyone that have claimed from NatWest,
They sent the list of default charges total to £140 I am trying to claim the full amount with interest. I have a question to the calculator, do you have to put the right date of the month it was charged? Because on the list they've sent me they only put the month and year of the charges, so do I just pick any date of the month it was charged?

Thanks

If you haven't been given the dates then start at 1st of the month cos the bank gave you the data without that date.

lukedaz

Just recieved the information from the courts regarding the MCOL that i issued against CAPITAL ONE it was aknowledged on the 27 may the reason being that they are defending the whole of the claim has anyone else been through this do they take it all the way to court. Any advise would be grately recieved. thanks

katedog

valleysvc wrote: »

lukedaz :

I have also gone through MCOL to claim against Capitol One and received an acknowledgement dated 20.05.09

Just means they have 28 days from the date of service of the complaint to enter a defence rather than 14.

I guess its just another delaying tactic , stick with it and good luck.

'scuse my ignorance but what's MCOL

natweststaffmember

katedog wrote: »

'scuse my ignorance but what's MCOL

MoneyClaim OnLine
MCOL