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Add your feedback on energy supplier Eversmart Energy

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Comments

  • molerat
    molerat Posts: 35,372 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    MABLE wrote: »
    Now working properly
    If only ...........
  • Mister_G
    Mister_G Posts: 1,957 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Anyone having problems logging in to the Eversmart website?
  • molerat
    molerat Posts: 35,372 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 15 March 2019 at 3:36PM
    Mister_G wrote: »
    Anyone having problems logging in to the Eversmart website?
    It has been flaky for a couple of days now with a message on the log in screen. Just logged in OK after a couple of attempts but navigation within the site is hit and miss.


    And they have produced my bill.
  • JohnB47
    JohnB47 Posts: 2,702 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Just had an email from them offering me £40 if I'll have gas and elec smart meters fitted. Told them I'm not interested.

    I don't really need them but I'll maybe have them fitted near the end of the year, when SMETS2 (or later) are the only ones being fitted.
  • matelodave
    matelodave Posts: 9,213 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    molerat wrote: »
    It has been flaky for a couple of days now with a message on the log in screen. Just logged in OK after a couple of attempts but navigation within the site is hit and miss.


    And they have produced my bill.

    I hope you've downloaded and saved a copy for when they evaporate
    Never under estimate the power of stupid people in large numbers
  • Mister_G
    Mister_G Posts: 1,957 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    molerat wrote: »
    It has been flaky for a couple of days now with a message on the log in screen. Just logged in OK after a couple of attempts but navigation within the site is hit and miss.


    And they have produced my bill.

    Seems OK now, and I too have a correct bill!
  • MABLE
    MABLE Posts: 4,247 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Despite telling them so many times I do not want a smart meter they continue to annoy me. The latest annoyance is to have a smart meter but as a sweetener they are offering a cash payment of £20 per utility.

    My fix finishes on the 24 April and have already lined up Bulb. However will not do anything until after this date otherwise I forfeit the £20 bonus what went with my fix.
  • BigBlueSky
    BigBlueSky Posts: 708 Forumite
    Sixth Anniversary 500 Posts Name Dropper
    MABLE wrote: »
    My fix finishes on the 24 April and have already lined up Bulb. However will not do anything until after this date otherwise I forfeit the £20 bonus what went with my fix.

    I'm in the same situation. My fixed deal with Eversmart 'Smart Special' ends on 20th April.

    I too am thinking of going with Bulb purely because of the bonus £50.

    What is this £20 bonus you are referring to with Eversmart ?
  • MABLE
    MABLE Posts: 4,247 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    BigBlueSky wrote: »
    I'm in the same situation. My fixed deal with Eversmart 'Smart Special' ends on 20th April.

    I too am thinking of going with Bulb purely because of the bonus £50.

    What is this £20 bonus you are referring to with Eversmart ?

    When I took out the fix in May 2018 it was for 12 months. They said even if I decided to leave them when the 12 months was up as a thank you they would add a credit of £20 to my account.
  • BigBlueSky
    BigBlueSky Posts: 708 Forumite
    Sixth Anniversary 500 Posts Name Dropper
    MABLE wrote: »
    When I took out the fix in May 2018 it was for 12 months. They said even if I decided to leave them when the 12 months was up as a thank you they would add a credit of £20 to my account.

    Thanks. Is that something you negotiated with them at the time, rather than it being a standard deal ? - I can't find any mention of it on my paperwork.
This discussion has been closed.
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