O2 Broadband (merged)

Hotspur

dotstar24,

If my experience is anything to go by you'll be fine. I put the CD in when I got the text message from O2 saying my line was live. It went through the checks and through up a network adapter required message. *$&* said I; Expecting to wait until the morning I made a call to customer services anyway and after a 5 minute call I was up and running and no network adaptor required. Very smooth :j

Donniedodo

Woohoo:beer:

Last week this was us:

(After coming to this forum I think I'm one of the few customers of a Tiscali-related ISP (Toucan) to get a speed anywhere near that... )

Our line was activated yesterday while we were out, but from the time when I was last using the internet to when I got the text saying we were up and running was no more than 90 mins.
Just took about 20 mins to set up now using the CD, and this is what were getting already on the 16mb package:


The particular interest to me since I'm an online gamer is the change in ping time - its knocked over 20ms off it :j
Although I'm curious as to last week how London (I tested with the Namesco server each time) was just 50 miles away and this week it's 250 miles. I'm in Manchester so 50 miles seems just a little bit wrong.

Customer service has been great, I've had about half a dozen texts overall with updates on how it's going. I honestly have nothing bad to say, except I'm used to having a router with individual lights for each LAN connection and the O2 one only has one. But I'm sure that for double the speed, I can live with that!

RDMD

I have been a cable broadband user for years. Just signed up for 02 ADSL. Will be activated next week. I am just wondering if o2 supplies all I need or do I need any filters etc. Any advise will be much appreciated

Donniedodo

RDMD wrote: »

I have been a cable broadband user for years. Just signed up for 02 ADSL. Will be activated next week. I am just wondering if o2 supplies all I need or do I need any filters etc. Any advise will be much appreciated

Our router came with 2 filters and an ethernet cable.

sscrabble

Can you have O2 broadband without a landline ?

Quentin

Not the broadband being discussed here.

But you can get o2 mobile broadband

RDMD

Donniedodo wrote: »

Our router came with 2 filters and an ethernet cable.

Thank you for that information. Will wait for the package to be delivered.

stamford

David333 wrote: »

Hi there,

I'm currently with BT and am very tempted to move to O2. Hoping for fairly fast Internet, able to watch iplayer, etc. WHich O2 package would you recommend...? I'm not really sure how to go about it though. Do I tell BT that I want to cancel and then phone O2...? Obviously I'd have to keep my BT landline so would have to somehow turn that into the cheapest package... . Thanks!

Just go for the cheapest one. I get it for free (o2 pay monthly & they phoned me back in Feb wanting to get the numbers up). Its doing everything you want for me on 2 desktops and a laptop. Sign up with o2 they'll tell you how to cancel with BT & get your MAC code

easymoney1964

Think I have read too much about BB, But I do believe I have come to a decision.
I’m sure I will move over to O2 from BT, Can someone give me straight & simple answers to the following,
BT BB comes with added Symantec Security, Does O2? Or will I have to buy separate.
What kind of speeds do you get with O2? I currently have the up to 8mb with BT, but in real terms I get about 2.5mb, would O2 be any Quicker?

weegie.geek

easymoney1964 wrote: »

Think I have read too much about BB, But I do believe I have come to a decision.
I’m sure I will move over to O2 from BT, Can someone give me straight & simple answers to the following,
BT BB comes with added Symantec Security, Does O2? Or will I have to buy separate.
What kind of speeds do you get with O2? I currently have the up to 8mb with BT, but in real terms I get about 2.5mb, would O2 be any Quicker?

With line stats like yours you're probably looking at 3mbps, tops. With long/bad lines, ADSL2+ performs very similarly to normal old ADSL MAX.

You won't have to buy anything, there are plenty of free spyware/anti-virus/firewall apps out there. If you want to stay using Symantec, you'll probably have to fork out for it. I wouldn't advise paying for it though, because the free stuff's just as good, it just might not look as polished.