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Vodafone Retention Deals

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Comments

  • t3d
    t3d Posts: 22 Forumite
    Don't try to "upgrade" online unless you're happy to forego any sort of deal for your loyalty to the brand. The only decent offer is going to come when the retentions team call you back after you've got your PAC.
    That said with a decent cashback offer you can often do better moving elsewhere. (I've been hearing good things about Three which is not a network I'd have usually considered but the deals are very good and they've recently come out better in tests. Voda may be busy elsewhere and forgetting the basics like connectivity and call consistency.)
  • federer
    federer Posts: 192 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    S 3 - 17 pounds. unlimited min, unlimited texts. 2gb data
  • Lara
    Lara Posts: 2,881 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 19 July 2013 at 5:36PM
    federer wrote: »
    S 3 - 17 pounds. unlimited min, unlimited texts. 2gb data

    How much did you have to pay for the phone ? Excellent deal.

    I have had my PAC code for four days now and not one phone call from VF. Not too bothered now as I have a new phone. Samsung S3. I can now go for a sim only deal if I want to.

    Lack of coverage in my area is due to a problem with the mast, according to the person in the shop. He said VF are aware there is a big problem but unless people complain about these things VF don't admit there is one. Sounds about right!
  • federer
    federer Posts: 192 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    no charge for phone
  • Lara
    Lara Posts: 2,881 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    federer wrote: »
    no charge for phone

    Well that was an incredible deal then! Lucky you!:T
  • federer
    federer Posts: 192 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    they cancelled it and then say they are doing it again. this was after i rang normal upgrades to ask why the order was cancelled, normal upgrades said they would apply the offer
  • Daran16
    Daran16 Posts: 8 Forumite
    Eighth Anniversary Combo Breaker
    edited 23 July 2013 at 8:19PM
    I managed to get the following deal, i asked for them to send text with details which included the following:


    contract length: 24 months
    monthly charge including vat: £23
    discount : £-19
    discount length 24 months
    handset: S4 free
    price plan: unlimited calls, unlimited text, 2gb data+ bt wifi data (2 gb I believe)
    delivery free
    insurance - £12.99 3 months minimum (with insurance my total would be £35.99, if did pay it for 3 months my effective cost per m onth for 24 months becomes£24.65)

    Having read the previous posts after cancelling the insurance it works out to £23 pounds.

    as it says 3 months minimum can i still cancel the insurance without loosing the discount? Vodafone insider could you please get back to me on that? I plan on cancelling insurance as soon as i get my phone on Wednesday.

    Also i had two months remaining on current contract so with that my discount runs out on the 22 or 23rd month at which point the price would return to £42. plus I would only be able to upgrade in the last month.

    Hope this information helps. thanks again for the advice vodafone insider and the rest of you for your posts, it really helped.
  • fairywishes
    fairywishes Posts: 311 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Daran16 wrote: »
    I managed to get the following deal, i asked for them to send text with details which included the following:


    contract length: 24 months
    monthly charge including vat: £23
    discount : £-19
    discount length 24 months
    handset: S4 free
    price plan: unlimited calls, unlimited text, 2gb data+ bt wifi data (1 gb I believe)
    delivery free
    insurance - £12.99 3 months minimum (with insurance my total would be £35.99, if did pay it for 3 months my effective cost per m onth for 24 months becomes£24.65)

    Having read the previous posts after cancelling the insurance it works out to £23 pounds.

    as it says 3 months minimum can i still cancel the insurance without loosing the discount? Vodafone insider could you please get back to me on that? I plan on cancelling insurance as soon as i get my phone on Wednesday.

    Also i had two months remaining on current contract so with that my discount runs out on the 22 or 23rd month at which point the price would return to £42. plus I would only be able to upgrade in the last month.

    Hope this information helps. thanks again for the advice vodafone insider and the rest of you for your posts, it really helped.

    Thats a fab deal :0) I'm after the same kinda thing who di dyou phone to get that deal i was going to wait till the start of the month my contracts already expired and due for renewal. Did you find out about the insurance i think they all have a 7 day cooling of period do they not?
  • ahxcjb
    ahxcjb Posts: 209 Forumite
    kmmfc wrote: »
    Hello,

    My 12-month contract with Vodafone is nearing the end and was wondering if anyone has received any good retention deals from Vodafone? I am currently on the Anytime 125 contract, which is 125 mins and 250 texts for £20 per month. I am hoping to get something similar for a little cheaper. Any help would be much appreciated.

    Cheers

    I pay a fiver for 600 minutes / 500MB / 5000 txts to put that in perspective.
  • Daran16
    Daran16 Posts: 8 Forumite
    Eighth Anniversary Combo Breaker
    Thats a fab deal :0) I'm after the same kinda thing who di dyou phone to get that deal i was going to wait till the start of the month my contracts already expired and due for renewal. Did you find out about the insurance i think they all have a 7 day cooling of period do they not?

    Hey I was in my last three months of my contract thus able to upgrade, I requested the PAC code and waited for the call. i received a call the same day roughly 4 hours later. I basically told the guy that my friend got this deal and i wanted the same thing. said i would only like to pay 20-24 for my tarrif. Told him that my friend got the red plan and insurance for 35, then said i dont mind paying that same amount with insurance, as it covers the expensive phone. he said he could only apply 30% discount wouldnt budge, said whether he could speak to his manager, as if he matched the deal i would accept. probably pretended to speak to manager and said yes:-)

    called them today to make sure discount is one and just enquired abut cancelling insurance they said i could, waiting for phone before I cancel.was hoping to hear back from vodafoneinsider.
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