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Vodafone Retention Deals

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  • clippy_girl
    clippy_girl Posts: 2,283 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Debt-free and Proud!
    update- just rang voda to get my code after signing up to 02 yest. he offered me the same deal but knocked £50 off the phone :T

    so iphone5 32gb £31pm £100 handset. that is a better deal than i have seen anywhere! just a pain i have already signed up to p4u as now i need to cancel.

    i would advise find a good deal you want matched and just tel voda you have signed up already! :p
    :j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j
  • Toki
    Toki Posts: 288 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    My girlfriend was after a Samsung Galaxy S2 and I phoned up on her behald a couple of times last week and best they could do was £21 per month. Her contract is now in the last 30 days so phoned again last night and got an S2 for £50 up front and £15 per month for 300 minutes, unlimited texts and 250MB of data. I used the deals available via Affordable mobiles (Found via MSE) for £15.50 per month so overall costs for 24 months is £410.

    Good deal in my opinion? Thoughts? I said at start of call what other deal was and said best I had been offered last week was £21 so could I get PAC or could they do better.
  • J-Mac
    J-Mac Posts: 38 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I've read quite a few negative things about mobile brokers (affordable mobiles etc) on this site as well as a few others, so would be hesitant to buy through one.

    Personally I would have gone for a newer handset than the S2. By the time the contract is over, the handset will be around 4 years old.

    Have you gone through with the deal yet and received the handset?
  • Toki
    Toki Posts: 288 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    J-Mac wrote: »
    I've read quite a few negative things about mobile brokers (affordable mobiles etc) on this site as well as a few others, so would be hesitant to buy through one.

    Personally I would have gone for a newer handset than the S2. By the time the contract is over, the handset will be around 4 years old.

    Have you gone through with the deal yet and received the handset?


    I've heard bad things about resellers too, that was why I was happy to get a similar offer via Vodafone. I know the phone is nearly 2 years old but is still a good spec and money is tight for my girlfriend just now with being on maternity leave so sure it will do fine.
  • I have 6 lines on my VF contract.

    2 are due for renewal.

    I wanted the iPhone5 16gb on the high end red tariff - I understand they cannot offer any deals with Apple products.(24m)

    I also wanted the Samsung Galaxy Note II on a 12m £52 a month tariff - I do not want to contribute £99 to the cost of the phone - I am paying the highest price plans on all my devices and have no issues with the service/network except when I was referred to the Twitter deals page they said what is on the website is what I can have, basically treating my upgrade/renewal as a new connection.

    I pay Vodafone just short of £2400 in line rental a year across all my lines (on the 1 account - personal not business) and feel they do not care/wish to retain me as a customer. As I mentioned I do not want any offer on the iPhone or the line rentals, just don't see why at the point of my 3rd renewal I should contribute to the cost of the phone, when I will be paying them plenty.

    Maybe one of the VF relations people on the forum can offer me some further advice as the e-Forum for VF is a bit of a joke, with 3 VF Staff/Mods not reading my post correctly, spotting the word Apple and immediately spitting the same nonesense regarding not able to do anything with Apple... I've already mentioned that I don't want nothing in regards the iPhone!!

    They are becoming a bit of a joke and if I leave to go to o2 - the deal is much sweeter but I'd rather all my bills in once place, however, I will move (already have my PACs) if they refuse to offer me some kind of carrot to stay. - I may enquire how much it would cost to move all my lines, as to be fair I have a Galaxy SIII , Ipad 3, iPhone 5 16GB still contracted, I could sell the devices to pay off the termination fee's and set them all up on o2. - Actually just thought of that and will see how much I can get doing this.

    If VF rep could advise I'd be grateful.
  • Tuesday 5th february 2013

    12.30pm ish, I get a call from the vodafone loyalty team. They wanted to know why I was leaving them. I explained and they offered me the following

    £42 a month for Unlimited Mins, Texts and 2GB data on a 12 month contract
    or
    £22 a month for Unlimited Mins, Texts and 2GB data on a 24 month contract

    I chose the £22 a month contract.

    I was previously paying £37 a month for 300mins, unlimited texts and 500 megabombs. Funnily enough, I was going call them next week to try and get a deal.
  • 19lottie82
    19lottie82 Posts: 6,030 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    austinali wrote: »
    Tuesday 5th february 2013

    12.30pm ish, I get a call from the vodafone loyalty team. They wanted to know why I was leaving them. I explained and they offered me the following

    £42 a month for Unlimited Mins, Texts and 2GB data on a 12 month contract
    or
    £22 a month for Unlimited Mins, Texts and 2GB data on a 24 month contract

    I chose the £22 a month contract.

    I was previously paying £37 a month for 300mins, unlimited texts and 500 megabombs. Funnily enough, I was going call them next week to try and get a deal.


    What handset? How many minutes do you actually use?
  • 19lottie82 wrote: »
    What handset? How many minutes do you actually use?

    Apologies, I got samsung galaxy s3 white. No handset cost. They charged me £4.99 for delivery. I use about 200mins a month.
  • 19lottie82
    19lottie82 Posts: 6,030 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    austinali wrote: »
    Apologies, I got samsung galaxy s3 white. No handset cost. They charged me £4.99 for delivery. I use about 200mins a month.
    thats a decent deal, well done.
  • 19lottie82 wrote: »
    thats a decent deal, well done.

    Cheers. Now I need to sell my iphone 4s.
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