Vodafone Retention Deals

Summer83_2

marko4ever25 wrote: »

asked for pac code got a phone call next day got to keep on my current contract for £23 and haggled to keep my vodafone stop the clock as they wanted to take it away.

got samsung s2 (free)
600 mins
unlimited texts
500 mb internet
voda stop the clock
24 month contract at £23 a month what you think?

This is the kind of price plan that I'm after - what did you say to keep the STC? I wonder if I rang and said "a friend" had been allowed to keep STC they would reconsider?

loser40

Summer83 wrote: »

This is the kind of price plan that I'm after - what did you say to keep the STC? I wonder if I rang and said "a friend" had been allowed to keep STC they would reconsider?

From what I've been told STC is no longer available.

I was given a 1000 Vodafone to land-line minutes monthly add-on for free instead. That was 18 months ago.

HTH,

M.

loser40

Summer83 wrote: »

In response to this he offered me the below offer:

Samsung Galaxy S2
1200 Mins
Unlim texts
500 MB data
BT Openzone
£26

Was that an 18 or 24 month contract?

This was posted recently;

#4005 Freedommm 02-03-2012, 6:07 PM

I got another PAC code (my 3rd time) today and immediately they offered some deals, then I got a call from retentions. No idea why they didnt' call in the past! The retentions person was surprisingly helpful.

I decided to take a deal! Very good I think!

Samsung Galaxy S2 FREE and Unlocked
21 per month x 24 months
600 minutes of calls
1gb Data
100 mms messages (I won't use them ever)
Unlimited texts
2gb Wifi (I think wth BT Openzone)
Included Vodafone Passport


...maybe you should ask for the above and save yourself a fiver a month!

HTH,

M.

Summer83_2

loser40 wrote: »

Was that an 18 or 24 month contract?

This was posted recently;

#4005 Freedommm 02-03-2012, 6:07 PM

I got another PAC code (my 3rd time) today and immediately they offered some deals, then I got a call from retentions. No idea why they didnt' call in the past! The retentions person was surprisingly helpful.

I decided to take a deal! Very good I think!

Samsung Galaxy S2 FREE and Unlocked
21 per month x 24 months
600 minutes of calls
1gb Data
100 mms messages (I won't use them ever)
Unlimited texts
2gb Wifi (I think wth BT Openzone)
Included Vodafone Passport


...maybe you should ask for the above and save yourself a fiver a month!

HTH,

M.

The one I was offered was a 24-month contract and yes I agree the above does sound like an excellent deal. Again, should I just say outright that a "friend" was given this contract or try to negotiate using similar deals from other networks?

BilboBaggins_3

Good to hear pps are getting offered something. I got !!!!!! all on 2 contracts and have ditched vf altogether. Was paying £25-30 on each and just wanted a samsung s2 on similar amount but told no can do.

samboy

Hi All,

I just got off the phone with this deal:

Samsung Galaxy S2 FREE
£36 per month x 12 months
300 minutes of calls
500MB Data
Unlimited texts
1gb BT Openzone Wifi
Included Vodafone Passport

Can you tell me what you think? Should I take it or not. I was hoping to get the same deal for a tenner less

Forgot to say phones4u have the same deal on their web site

loser40

Vodafone now have it - http://shop.vodafone.co.uk/shop/mobile-phone/samsung-galaxy-note .

It's pricey on there site, but via outbound retentions I reckon it should be mine for free and £26 a month x 24 - I'm basing that on the fact that the Nexus is MORE than the Note (on some tariffs) on the Voda site, and that another forum user has reported that they ended up with;

Samsung Galaxy Nexus Free
600 mins
UL texts
1Gb Mobile Data
2Gb WiFi
£26/month x24

(The above was from outbound retentions after the PAC had been requested.)

I'll get onto them tomorrow and see what they say. I reckon it'll be a PAC request job, and then getting a call back from outbound retentions. I'll keep you posted.

HTH,

M.

loser40

Hi...

I just got off the phone from Voda.

The best they could do was;

FREE Galaxy Note
600mins
Unlimited texts
1GB 3G
2GB wifi

...for £31 a month x 24, which is too much money for me.

So PAC requested and now all I can do is wait and see if outbound retentions call me and offer me the same for £26 x 24.

I've been with Vodafone for over a decade. I don't want to leave them and have to change networks. Here's hoping a satisfactory conclusion is reached.

I'll keep you posted.

M.

Spinner

I was offered the following:

Samsung Galaxy S2/Note
300 minutes
Unlimited texts
500MB data
2GB Openzone
£25 x 18 month (=£450 total)

I'm on a ~£10/month contract at the moment, so jumping to £25 feels like a big shock...also I don't really need 300 minutes. 100 would be fine.

Has anyone any thoughts?

Thanks,

Spinner

loser40

(ADMINS - I'm posting this in 2 different threads because it is relevant to both threads)

Hi...

I got a call from Vodafone Outbound Retentions this morning.

Ended up being offered, and accepting, the following;

FREE Samsung Galaxy Note
300 mins
Unlimited texts
750mb 3G
2gb WiFi

...all for £26 (reduced from £34) a month x 24 months.

I am oh so very pleased

The handsets are currently out of stock, so I'm going to have to wait for a week or 2, which while not ideal, I can live with.

The only thing that made me slightly nervous is that the deal, for 'pre ordering purposes' is listed at £56 a month on my account per handset, but the guy I spoke with assured me this was a ruse purely for pre ordering. The actual cost to me will be £26 a month per handset (I have 2 handsets on the same contract), for 24 months. He reminded me that all calls are recorded, and in the unlikely event of a dispute, it would be quickly rectified.

So, now all I have to do is wait until my new toy is delivered.

I'll keep you posted.

M.