Vodafone Retention Deals

jimcon

hi,

just been offered a htc desire with 300 mins, unlimited texts and 500mb data useage per month for £20.00


is this a good deal?

chilly9876

is that the htc desire or is it for htc desire hd???

jimcon

desire - not hd

jimcon

bumpity bump :-)

The_Boss

jimcon wrote: »

bumpity bump :-)

Tell them you'll do it for an HD Desire.

jimcon

The_Boss wrote: »

Tell them you'll do it for an HD Desire.

Tried but they have said no.

However this is the upgrade/customer care team.

will leave it for now and then ask for mac as I'd hoped that they would have been able to match the previous deal gained by iecuk.


how do I get in touch with the web relations team?

nickmack

chilly9876 wrote: »

So nobody know if after requesting PAC if retentions call and you reject their offer, do they call again or is that it?

They did have an outbound retentions team 6 months ago which called after you obtained your PAC.

Rusty!

Use the 'contact us' form on their website, and put WRT135 in the subject line.

The_Boss

Are the Web relations team separate to the upgrade and retentions guys?

shellylovesshopping

at present im only on a 15pm contract as last year I renewed contract without taking a new phone - reduced monthly costs by 10pm. Just tried to upgrade to a new phone online and been told by online advisor can only have a new phone if I increase my contract by 10pm as they no longer offer an upgrade phone only - changed this month apparently ??!! My husband recently changed to vodafone and they offered him a better deal as I was with them - looks like he got my benefit !! Annoying thing is my phone is knackered now and I need a new one. I live in a remote area and the only phone service that works here is vodafone. Was happy to increase to 20pm on an HTC phone but told cannot help! suggestions ?