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Vodafone Retention Deals

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Comments

  • cgk1
    cgk1 Posts: 1,300 Forumite
    Tenth Anniversary 1,000 Posts Combo Breaker
    em.. I thought it was illegal to compel you to take out insurance?
  • uklad2k
    uklad2k Posts: 224 Forumite
    cancelled my vodafone contract their retention deal they offered me was £5 a month more than I was paying

    ended up going with 3

    500 mins
    5000 texts
    300 mins 3 to 3
    1gb internet
    blackberry messenger
    blackberry pearl 9105
    £15 off 3rd bill

    £18 a month

    yes i know 3 have mixed reviews but it's been superb service up to now

    very dissapointed with vodafone though
  • Apple_whisperer
    Apple_whisperer Posts: 3 Newbie
    edited 18 January 2011 at 2:46PM
    Retentions offered me:

    600 mins
    unlimited texts
    500mb internet
    24 month contract
    free htc desire

    for £25 a month

    I thought I would have been offered something better than that to be honest, looks like I will be moving to orange.
  • uklad2k
    uklad2k Posts: 224 Forumite
    Retentions offered me:

    600 mins
    unlimited texts
    500mb internet
    24 month contract
    free htc desire

    for £25 a month

    I thought I would have been offered something better than that to be honest, looks like I will be moving to orange.

    aye they offered me the same deal only a blackberry pearl 9105, told them no thanks as they are offering the same deal to new customers. gone with 3 with the above deal.
  • uklad2k wrote: »
    aye they offered me the same deal only a blackberry pearl 9105, told them no thanks as they are offering the same deal to new customers. gone with 3 with the above deal.

    I guess that's what they think of loyal customers, my friend got exactly the same deal and he only just joined.

    Silly company
  • carve
    carve Posts: 14 Forumite
    Hi all, I've been with vodafone for 4 years and I won't be too disappointed if I leave. Just rang them to upgrade ( did the usual technique of selecting the option to speak to someone " if you are thinking of leaving us" ). They offered first the samsung wave - an ancient phone. Then I asked about the Desire HD. Currently I pay £27 pm and get 200 mins anytime anynetwork and unlimited evening and weekend calls, 250 texts and had £7pm off my bill for 21 months. They offered free phone, 600 mins, unlimited texts 500mb internet and all for £30pm - the same as the internet deal minus £99 for the phone.

    Looking on here, that isn't a very good offer and the best people seem to be getting are the same but with 1gb internet + for £25 pm. Just wondering if there is anything I should know before the final step of getting my PAC code and leaving ( with the aim that they call me the next day)?
  • missmilly
    missmilly Posts: 437 Forumite
    Part of the Furniture Combo Breaker Stoptober Survivor
    edited 18 January 2011 at 4:03PM
    Hi there,
    I've just called upgrades, hoping for a Blackberry Bold 9780 and was ready to do battle! I currently pay £30.64 for
    250 minutes, Mobile Internet and 100 texts with Vodafone Passport.

    So.......... I said I was only interested in the 9780 and was offered:

    600 minutes
    Unlimited Texts
    Unlimited Internet (500mb)
    Blackberry Services

    All for £30.65 for 24 months, I am happy with that and no battle was necessary!

    Let's just hope it arrives tomorrow
  • mumoftwoandapig
    mumoftwoandapig Posts: 119 Forumite
    edited 18 January 2011 at 4:34PM
    :cool: I was offered othing remotely tempting despite being a customer of ten years with two conracts on my account and possibly a third needed- i wanted a

    Blackberry curve 8520

    300 mins
    unlimited texts
    unlimited data

    Got told they couldnt do this cheaper than £25.00 but i know can get it on T mobile for £20.42 via mobiles.co.uk... so i have asked for my pac code and i am off :p
  • i got offered a desire hd, 600 mins, unlimited texts, half a gb for £25. asked for 1 gb to match t mobile through phones4u but wouldn't budge. asked for 18 months but wouldn't budge on adding a fiver. asked for pac! customer for approx 10 years, 2 mobile lines in my name and home broadband. once the 1st line goes the second will follow to the same network when the contract ends, when i have no mobile with them then the home bb goes from £25 to £35 which makes it about the same price as sky but without the sky tv, so the bb will get cancelled aswell.
  • reese
    reese Posts: 195 Forumite
    i got offered a desire hd, 600 mins, unlimited texts, half a gb for £25. asked for 1 gb to match t mobile through phones4u but wouldn't budge. asked for 18 months but wouldn't budge on adding a fiver. asked for pac! customer for approx 10 years, 2 mobile lines in my name and home broadband. once the 1st line goes the second will follow to the same network when the contract ends, when i have no mobile with them then the home bb goes from £25 to £35 which makes it about the same price as sky but without the sky tv, so the bb will get cancelled aswell.
    It'll be interesting to see if retentions contact you and if they offer you a better deal!
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