Vodafone Retention Deals

Norman-B

Voda are making it really hard work to cancel my upgrade and get my PAC code!


Just spoke with Phyllis (Warington) at Customer Service. Very helpful!!

turts2008

I have read through the last dozen or so pages, and interesting to see how many deals fluctuate. I am coming towards the end of an 18month contract with Vod, I am paying £35 per month (was £17.50 for first 10 months with spec online deal), giving me 600mins, unl txts, 1gb int on the nokia 5800 xpress music.

Although I am not due for an upgrade in Jan, I was told I can upgrade online only as its within 180 days. I am particularily interested in the THC HD or Iphone 4. But some of the online deals I have come accross are been a little more/little incentive to want to upgrade. I.e They are all £35 per month, 600 mins, 3,000 texts, 500mb int accross 18 months...with a £80 charge for the handset to.

I dont use the 600 mins anymore, in fact I could proably half that and would prefer unlimited texts. This deal posted seems to be the best one I have see:

"Free HTC Desire HD
300 mins
Unlimited texts
500 meg data

for £20 a month on a 24 month contract"

Would it be advisable that I wait until January before contacting them as they state its only "online" I can upgrade at the moment or could I possibly be entitled to an upgrade now?

bullybear

Hiya I would wait till January and request u PAC code 30 days prior to end of contract and wait till the PAC code people ring not the upgrade team they don't offer best.

Go offered 20 pounds 600 min and unlimited texts on htc for 18m contact £5 cheaper than upgrade team per month

jamie23

bullybear wrote: »

Hiya I would wait till January and request u PAC code 30 days prior to end of contract and wait till the PAC code people ring not the upgrade team they don't offer best.

Go offered 20 pounds 600 min and unlimited texts on htc for 18m contact £5 cheaper than upgrade team per month

Hi was this the HTC Desire that you got offered on this deal?

nickmack

turts2008 wrote: »

Although I am not due for an upgrade in Jan, I was told I can upgrade online only as its within 180 days. I am particularily interested in the THC HD or Iphone 4. But some of the online deals I have come accross are been a little more/little incentive to want to upgrade. I.e They are all £35 per month, 600 mins, 3,000 texts, 500mb int accross 18 months...with a £80 charge for the handset to.

The upgrading early is a way to tie you into another contract whilst not offering a very competitive deal.

This is almost never worth doing, as far better deals will become available within the last 30 days when actually have the leverage of canceling your contract.

bullybear

Hi Jamie

The offer of the desire was offered by upgrade at £25 for 300m and unlimited then £30 for 600 etc. With the PAC people £5 off per month sorry to say just get PAC code and leave that only way.

turts2008

bullybear wrote: »

Hi Jamie

The offer of the desire was offered by upgrade at £25 for 300m and unlimited then £30 for 600 etc. With the PAC people £5 off per month sorry to say just get PAC code and leave that only way.

Thanks for your responses guys, will wait until January and see that deals they have then. Is this deal the Desire HD. Its looks an amazing phone, dare I say better than the iPhone 4...

Mr_Joe

Vodafone web retentions, i have one issue, I was told for my agreed deal that my data allowance was 500mb but when i log into the my account section on the vodafone website it says my plan is 250mb. Can you explain this

Vodafone

Hi Mr Joe,

Thanks for your post. I'll call you regarding this now.

Best Wishes

Ian

Web Relations Team
Vodafone UK

PinkButterfly_2

Hi there

I have recently asked for my PAC code from Vodafone when they didn't offer me a good deal other than those online - I was abit dissapointed to say the least as I switched to Vodafone initially as they gave good value for customer loyalty - my OH had his tariff price reduced from £35 to £17.50 after the first year. When I have called up, I have been offered no deals at all - in fact, no-one even contacted me to say that I was due for an upgrade!

I have a rusty K770i which is on its last legs, and was on the 600 mins and unlimited text message package, which was £30 a month, now I am on SIM only which is 900 mins, unlimited text message and interest for £25 (I think but it always go slightly over because of picture messaging or something!), whilst I decide which deal to go with. I actually only need 500 minutes, unlimited text messages and internet. Wanted to go for the iphone 4 but didn't want to spend above £30 a month so wanted a good deal with HTC Desire or something. I actually have purchased the SIM Only deal from Tesco but need a phone!

I saw on the Orange website that they are giving 400 mins, unlimited text messages and internet for under £30 a month with the HTC Desire at the moment (think £27.50).

Because most contacts are 24 month, don't want my phone to be too old!

Appreciate any advice!