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Vodafone Retention Deals
Comments
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forgot to say they offered the desire hd at 600/unl/500 for £35 on 18mths with £99 handset
even tmobile offers 600/unl/1gig £35 on 18mths with £19 handset
so 10years 7 months is worth !!!!!! all it seems on three contracts, i mean i havent used as much recently as i have in the past but even so0 -
Hello vodafone I have replied to the reply you left to my question I have spoke direct to voda and they have sorted both contract dates. I have been offered a poor retention deal. Please can u reply to me0
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Hi everyone,
I thought I'd pop on and reply to a couple of the posts on the thread.
Bullybear: If you sent us an email did you get an autoresponse? If you haven't, it means we haven't received your email. We ask you to include MMM135 in the subject line and include a link to this thread.
jimgee: That's fantastic news about the package that you were able to secure. If you check both mine and Ben's posts, we've never said that our team only offers the best deals within Vodafone. We try to be honest about what we can offer, plus have always said that if we make an offer and you prefer to try elsewhere within Vodafone that is absolutely fine.
We are offering another route for upgrades and new connections, that is all.
If we can be of any help in relation to a new connection or upgrade, please feel free to email us via our Contact Us page here. Include MMM135 in the subject line along with a link to this thread. If you receive an auto response it means the email is on the way to us and we'll get back to you as soon as possible.
Best Wishes
Ian
Web Relations Team
Vodafone UK“Official Company Representative
I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
ooh well pac codes requested looks like nearly 11years on current contracts is coming to an end0
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I was offered a very good deal by the web retention team on monday, however the Samsung galaxy S was out of stock.
Can anyone from the web retentions team give an ETA of when this phone will be in stock again?
#4222795
Hi Mr Joe
We've had some more stock delivered now so we'll be in touch later today if you're available?
Look forward to speaking to you soon,
Helen
Web Relations Team
Vodafone UK“Official Company Representative
I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
Vodafone_company_representative wrote: »Hi Mr Joe
We've had some more stock delivered now so we'll be in touch later today if you're available?
Look forward to speaking to you soon,
Helen
Web Relations Team
Vodafone UK
yes i'm available today if you can give me a call, i'm looking forward to getting this phone ASAP!!0 -
Coming back to report what I was offered by the web relations team.
I was offered the same deal as what new online vodafone customers could get for HTC Desire.
£35 600min unlim txt 500mb data 18months
I have done my research and knew for the same plan above, vodafone retention could offer £25 with ease. And some people can even get that plan for £20. So its quite disappointing to hear what was offered.
I have decided to just move to another provider since their plans are way more attractive.0 -
Over on another thread there is a really good sim only deal with t-mobile - https://forums.moneysavingexpert.com/discussion/comment/37387382#Comment_37387382
This is £7.50 for 12 months with:
600 mins
500 texts
3gb data
plus a flexible booster
I rang vodafone on 191 to ask for my pac and see if they could match it. They only offered me the same as new customers, but only after I asked could they match it. Didn't even put me through to retentions.
I guess my account must be flagged with some 'don't bother keeping her' type of info.:A :A :A :A
DFW Nerd No.: 789 Ligthbulb moment: 23/09/07
Challenge: No bank loans and CC gets cleared every month.
Need to think about restarting the Grocery Challenges
Sealed Pot Challenge: Put change in and give to charity when full.0 -
Woohoo got the tmobile deal. Very nice.:A :A :A :A
DFW Nerd No.: 789 Ligthbulb moment: 23/09/07
Challenge: No bank loans and CC gets cleared every month.
Need to think about restarting the Grocery Challenges
Sealed Pot Challenge: Put change in and give to charity when full.0 -
Hi Fila,
I'm sorry if we weren't able to help get you a better deal. I am a little concerned though as I'm under the impression we can at least do cheaper than our Webstore offers in most cases. Do you know which member of the team you spoke to out of Ben, Helen, Ian, Jay, Matt or Paul at all? The only devices we can't beat are obviously the iPhone and currently a lot of the Samsung Galaxy-S plans (as these already have a limited offer discount in place).
MoneyGypsy - hands down that is a very good offer, especially for the price with all that data. I'm sorry we weren't able to help you this time around but if you ever need a hand in the future or change your mind you're more than welcome to approach my team.
Have a great week everyone!
Kind regards,
Ben Haslehurst
Web Relations Team
Vodafone UK“Official Company Representative
I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0
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