We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Vodafone Retention Deals
Comments
-
What's the deal with the Desire HD? Are existing customers at the back of the queue for this one?0
-
MoneyGypsy wrote: »A desire was the actual one I wanted but was told that there was no way that one could be done. Oh well.0
-
I got a very nice email back from the web teams guy after posting on here, they have offered me the same 24mnth deal, with 600 mins, 500mb at £1 more than the guy on the phone! I appreciate the effort but have said no ta0
-
Well, you guys deserve credit where it's due. But the main point I was conveying was that slick customer service skills are no good alongside the consistantly underwhelming deals you come up with.
Agree completely, everyone I have dealt with has been very nice but useless in being able to offer me any kind of 'upgrade' other than £1 off whats on the website for new customers.0 -
What did "cancellations" offer you?
I didn't get a chance to ring today, but will let you know.:A :A :A :A
DFW Nerd No.: 789 Ligthbulb moment: 23/09/07
Challenge: No bank loans and CC gets cleared every month.
Need to think about restarting the Grocery Challenges
Sealed Pot Challenge: Put change in and give to charity when full.0 -
I was offered a very good deal by the web retention team on monday, however the Samsung galaxy S was out of stock.
Can anyone from the web retentions team give an ETA of when this phone will be in stock again?
#42227950 -
I was offered a very good deal by the web retention team on monday, however the Samsung galaxy S was out of stock.
What did they offer you? I would give them a ring back and see if they reserve you one when they do come back in stock. It doesn't say they are out of stock online so you may get lucky.0 -
hi i got offered the desire, for either
1. 600mins/unl text/1gig 15mths £30 3mths £35 £30 for the phone
2. 600mins/unl text/500 £30 18mths free phone
3.300min/unl text/500 £25 18mth free phone
or the N8 on pre order
600/unl/500 for £35 on 18mths
seems the deals are based on the online price minus £5 a month approx
so not great but better than a kick in the teeth0 -
i'd be pretty happy with that titch,
got off phone to O2 and best they could do was match offer 3 but for £30 pm and £19 for the phone.0 -
hi i got offered the desire, for either
1. 600mins/unl text/1gig 15mths £30 3mths £35 £30 for the phone
2. 600mins/unl text/500 £30 18mths free phone
3.300min/unl text/500 £25 18mth free phone
or the N8 on pre order
600/unl/500 for £35 on 18mths
seems the deals are based on the online price minus £5 a month approx
so not great but better than a kick in the teeth
A few days ago I called them (the bog standard Vodafone sales line) and with minimal effort was offered 1200mins, unlimited sms, 750mb and a free Desire. All for £33 p/m on an 18 month contract. That's £12 discount p/m. What's more the normal "cancellations" department offer even better deals still.
So the web team, waving their lame £5 discounts around and proclaiming their deals as being the best is increasingly odd. As is everyone beating a path to their door.
Incedentally, like someone else here, I recently got a free Desire on a 12 month £17.50 contract (continuation of an old tariff) from the department 191 puts you through to when you say you are leaving.
So honestly, I don't think they really have any place on this thread giving the impression that they do. I'm sure they're very friendly, I'm sure they're good at making people think they're getting a special deal but the facts don't stand up to scrutiny.0
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351.3K Banking & Borrowing
- 253.2K Reduce Debt & Boost Income
- 453.7K Spending & Discounts
- 244.3K Work, Benefits & Business
- 599.4K Mortgages, Homes & Bills
- 177.1K Life & Family
- 257.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards