Vodafone Retention Deals

copped21

Sim only upgrade:

900 x network minutes
Unlimited texts
1GB Internet
Stop-the-clock
12 months

£20 per month
Add on Blackberry services £5 per month

Total: £25 per month

berniesmaster

FF99 wrote: »

I am on this fantastic £10pm SIM only 12 month contract which will come to the end of its 12 months shortly.

Low Price Reward Plan: 600 minutes + unlimited Vodafone to Vodafone calls, unlimited text + Vodafone Passport (SIMO YPL 600m UNLVF UTx 12m VP)

What I am not clear about is what happens at the end of the term. Does it simply roll on at the present cost or is it re-priced ? I have heard nothing from Voda, despite e-mailing them.

I know, because ive just found out my same deal has just expired.
the price will jump up to £20 per month, as mine just has.
and now i feel sick to the pit of my stomach, as i now have to go through the STRESSSSSSS of having a coversation with someone from vodafone :eek::eek::eek:

kai666

got offered a samsung galaxy s (8gig now) at the cost of £89, paying £40 a month for 12 months for 700 mins, 250 txts, unlimited landline and internet. This would be £569 over the year

for about £20 more I could stay on my existing sim free contract (giving me the above tariff) for a further year and buy the phone outright

quality offer from vodafone, thanks!

EditorXtremeC

I just got offered a Galaxy S with 300 mins 300 texts and internet for 35 for the phone and 25 a month... still not sure though as 02 seem to be offering a good deal as i already have another contract with them. not sure what to do.. think its time i leave voda again.

Richey1999

Hi guys, long time reader.

Have just upgraded and, have to say, I'm really happy. Was upgrading from a £10 SIM only monthly deal, and phoned up for my PAC as I was looking around for a deal on the Desire or Legend. Was offered the Desire on a 300 minutes, unlimited texts and 500mb internet for £20 a month with either the handset costing £24.75 or taking the tenner insurance (first month free) but being able to cancel the insurance within that first month. I chose the latter. Deal is 24 months, which I am fine with, especially for the monthly price, as the Desire is the phone I want.

Suffice to say, I'm pretty happy with the deal I got. Been a long time Vodafone user in different forms, so don't know if this helped, but credit to them for coming up with that!

matt1987

matt1987 wrote: »

I have just been offered:

600 mins
unl texts
unl internet
24 month contract

Free Samsung Galaxy S for £30pm
Free Blackberry Bold for £25 per month.

I did decline and was fairly insulted by this. This is exactly what new customer get online - how ridiculous. Thats loyalty for you isnt it!!! I have been with Vodafone nigh on 9 years now, and have 5 lines on my account. I told him that what he was offering was disgusting, and that I will be cancelling next month.

Vodafone - get your act together and give something back to your loyal customers.

Just been offered the above handsets now for £25 a month on 24 mnth contract or £30pm on 18 month contract.

Still not having this - its only a £5 discount on what new customers get. I am off.

Vodafone

Hi everyone,

UKHGGirl, I can understand why you’re feeling like this, however I can assure you we do value all our customers.

If you’d like to email us via Web Relations Team we’ll be happy to look into this for you.

(When contacting, please quote the code WRT135 in the subject line. In the main message body, please include a link to this thread and your user name. This will ensure that your message comes directly through to my team).

Mxxx, I’m disappointed to learn of the problems you’ve been experiencing with this. If you’d like to contact us as above we’ll look into this further.

FF99, if you have a discount on your price plan then this will expire when your contract ends, however if the plan itself is £10 without a discount then it’ll just continue running.

EditorXtremeC, I completely understand your frustration here. If you would like us to look into this for you, feel free to contact us as above.

emidee, I’m pleased to see you’ve got this resolved.

ScoCmac and Matt1987, I’m sure we’ll be able to help get this sorted for you. Just drop us an email as above and we’ll take a look.

Kind regards,

Jenny
Web Relations Team
Vodafone UK

matt1987

Hi Jenny

Thanks for the reply. I am already in contact with the web relations team and have just had an email stating that I have been added to the callback sheet.

ScoCmac

Hi Jenny thanks for the reply but having been told I would be phoned back within a few hours on Friday and was not phoned back I have decided to go with an offer from Three.

matt1987

ScoCmac wrote: »

Hi Jenny thanks for the reply but having been told I would be phoned back within a few hours on Friday and was not phoned back I have decided to go with an offer from Three.

Just out of interest, what deal have you had from three? Only I am looking at Three is Vodafone dont get back to me by tomorrow.

I am going to email Jenny just to make sure they have my details.