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Vodafone Retention Deals

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Comments

  • jd87
    jd87 Posts: 2,345 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Anyone know when Vodafone upgrades will have the HTC Desire? Been waiting about a week now.
  • tremors
    tremors Posts: 5 Forumite
    Retentions told me that htc have run out of the desires and are trying to source the screen component to carry on production, it will most likely be a long time before it's back in stock

    The Samsung Galaxy is a better than the desire, bigger better screen(can handle sun glare and is 4"), bigger memory galaxy has 16gb internal memory plus expansion slot, wheras desire has only 500mb internal, rest of specs are similar
  • loser40
    loser40 Posts: 147 Forumite
    tremors wrote: »
    Retentions told me that htc have run out of the desires and are trying to source the screen component to carry on production, it will most likely be a long time before it's back in stock

    The Samsung Galaxy is a better than the desire, bigger better screen(can handle sun glare and is 4"), bigger memory galaxy has 16gb internal memory plus expansion slot, wheras desire has only 500mb internal, rest of specs are similar

    I hope Vodafone are wrong and the desire is available at the end of August, 'cos that's when I can upgrade.

    The galaxy s is a good phone and it does come with 16GB of memory, there's also a 32GB version, but the camera has no flash and I read that HTC's implementation of the Android OS is better than Samsungs.

    I'll have to wait anyway, so I'm hoping the desire will be in stock at the end of August or the beginning of September.

    M.
  • jd87
    jd87 Posts: 2,345 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    My new Desire upgrade from Vodafone has been despatched and will arrive tomorrow, so maybe they have had a small delivery today.
  • adamnsu
    adamnsu Posts: 184 Forumite
    I am not a vodafone user but am thinking of changing from Orange.

    After following the comments by very loyal users it seems that Vodafone retention department are not valuing them proplery.

    However I must having an offical rep on this site shows some commitment from their side.

    This leads me to a bit skeptical of whether to join the company.

    ONE QUESION: Is there any downgrading polciy for Vodafone? I want to take out a 30/month iphone 3gs contract and was wondering when if I can downgrade the tariff plan during the contract.
  • Yolina
    Yolina Posts: 2,262 Forumite
    Vodafone do not allow downgrading of contracts anymore.

    And a totally personal opinion: avoid them, their online account management is a total joke (half of it doesn't work properly) and CS is appalling.
    Now free from the incompetence of vodafail
  • tremors
    tremors Posts: 5 Forumite
    Today I signed up to the best deal from web relation team

    900 minutes, unlimited texts, passport, 5mb free euro roaming data
    Free Samsung Galaxy S handset

    18 month contract

    £35/month for 15 months then £40/month for the last 3 months

    You can only get this deal from the web relations team, retensions team couldn't offer this deal, they said it was physically impossible for them, inbound and outbound retensions have the worst deals and often mis-sel you contarcts as they get comission, web relations don't get comission.
  • I've just been speaking to the web relations team and all they could offer me was

    HTC Desire for £80
    £17.50/months for 9 months
    £35/month for remaining 9 months
    600 mins, unlimited texts and 500mb data

    My contract doesn't run out for 3 months though and am in the territory of "early upgrade". Can I get better?

    I'd prefer the Galaxy S to be honest aswell
  • loser40
    loser40 Posts: 147 Forumite
    This post is on the 'HTC Desire - best deals I've found' thread. Can any one else confirm being offered this sought of deal ?

    Quote:
    Originally Posted by 36CrazyFists
    I asked for a PAC from Vodafone HTC Desire, 600 mins, Unltd Texts and Internet (1gb FUP but told wouldn't cost to go over!!!!) 18 months £20. Picking phone up on Saturday.

    They wouldn't even consider a deal on the iPhone


    Hi...

    That's interesting.

    So they say they wont charge you if you go over - how much over can you go before they do begin to charge you - 3GB ?

    Did you get this in writing ?, 'cos they do tend to promise the earth in order to get you to stay then go back on their word ?


    Please get back and let me know, 'cos if you do have that in writing £20 a month over 18 months, a free HTC Desire, 600 mins & Unlimited texts, and unlimited (3GB+ ?) internet is a cracking deal.


    BTW, did you ask to collect the phone, I'm assuming from a Vodafone store, or did they insist you collect.


    TIA,

    M :)
  • will1989
    will1989 Posts: 5 Forumite
    Part of the Furniture Combo Breaker
    Blackberry Bold 9700
    900 minutes
    Unlimited Vodafone-to-Vodafone calls
    Unlimited texts
    500mb Internet
    50 MMS messages
    Blackberry Internet/Email Service

    18 months
    £35 per month

    :)
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