Vodafone Retention Deals

matrix999

jclegs wrote: »

Don't think I would agree with you regarding O2 treating their existing customers better, just look at the O2 retentions thread. Haven't heard of anyone getting decent deals in a long time.

O2 retention deals are not as good as they were before!

Prescient

p1tse wrote: »

what did you get offered?

having read about the 02 retentions, i think i may build loyalty there as they are offering decent contracts and free iphones

I got offered a great deal so a big thankyou to the web retentions team.

alirob12

Dear Vodafone Retention Team,
I sent you an email about 2 weeks ago but havent heard a thing, can you please let me know if you had my email?

Many thanks

alir!!!2

Vodafone

Hi There

Prescient - You're very welcome

alir!!!2 - Any emails sent to Web Relations from that time have been answered. If you sent it to us and haven't had a reply if you provide the reference number we'll be able to track it for you and get you an answer.

If you sent it a different way than through the Contact Us page and didn't get a reference if you re-send it through here for us with a link to this thread, your username and your query we'll get back to you as soon as possible. Make sure when you send the email you include the code WRT135 in the subject line so that it routes straight to our team.

Speak to you soon.

All the best

Kirsty
Web Relations Team
Vodafone UK

vonjosrob

My oh just got me sim with 600 minutes and unlimited texts for £10 a month. Thought that was a great deal, was originally withvirgin 300 min 300 texts for £10

p1tse

vonjosrob wrote: »

My oh just got me sim with 600 minutes and unlimited texts for £10 a month. Thought that was a great deal, was originally withvirgin 300 min 300 texts for £10

@ what contract length?

Ladyshopper

vonjosrob wrote: »

My oh just got me sim with 600 minutes and unlimited texts for £10 a month. Thought that was a great deal, was originally withvirgin 300 min 300 texts for £10

Thats what I got, its for 12 months.

jaddimom

Dear Web Relations team,

I wandered if you may be able to assist me in possibly suggesting why the following has happened with me...

Utterly disappointed with voda this year: all ive been offered id nokia 5200 300 min and utd texts for £15 pounds, and said i could have it with internet for £20 only on a 24 month contract...

Its really disappointing as ive been with voda for nearly 5 years, and they've only offered me what is on their web site for new customers.. :-(

its such a shame as I actually like vodafone as my service provider

Many Thanks

Jaddimom

Vodafone

Hi jaddimom,

Really disappointing to hear about this. Could you get in contact with me using this link here:

Could you include the code WRT135 in the subject line together with providing us with a link to this thread and your username in the body of the email and we'll get back to you as soon as we can.
Many Thanks

Ben
Web Relations Team
Vodafone UK

silverstar189

i'm in my upgrade period now, my current spend is £60 per month but in my new flat i cant get a signal. i live in the centre of newcastle so i find this fairly bizarre, i recently tried an o2 sim and i can get a signal with them. i like vodafone, but theres not much point in upgrading if i get no signal there. vodafone do a box called a gateway which can solve this, but they charge you £6 a month for it. i'd renew with voda if they would cover the cost of the box, otherwise i might as well go to o2, can anyone (voda reps etc) advise on this?