Vodafone Retention Deals

turbocat_2

risky tactic if that is true... I wasn't best pleased when I got off the phone tbh.

But yeah ur right. got a phonecall from them...

got 500mins + 1000 txts + STC + unlimited data (12 month contract) at 17.50/month

am happy with that i think - any feedback on that deal?

thanks

Vodafone

Hi turbocat,

I am very disappointed to hear about the service you have had. I would like the opportunity to restore your faith in our company.

If you woulde like me to see what i can do for you please contact us here

(Please quote the code WRT135 in the subject line and provide a link to this thread in the message body so your email gets routed to my team.)

Hope to hear from you.

Sukhi
Web Relations Team
Vodafone UK

turbocat_2

Hi,

Thanks for your reply. I have emailed with the requested details.

Thanks

troonmaroon

Ok folks - help me out please...

As above, I've been waiting to upgrade (and paying £10 more pm as a result) for a few months as I was waiting for i:phone prices. Not that impressed with them so wanting something else - perhaps the E72. Called vf a few days ago and was offered current contract (600 mins, unltd texts, unltd internet 18 months) at £35 pm. Fairly disappointed as I could get that as a new customer which ignores my 10+ years with VF...! It's even more frustrating given that my gf and brother have recently gotten new phones plus contracts cut quite substantially by Orange (gf now only paying £20! for similar contract). I'd be happy with something nearer £25. Any advice/ thoughts welcome.

turbocat_2

Mate if I were you I would probs consider starting to build up ur loyalty with someone else. Its what I was considering but they called me and tried to get me to stay... and hence offered me a cheaper deal. Unless they do the same for you I would think about looking elsewhere and get ur pak. seems like loyalty doesnt mean anything anymore...

p1tse

i've been with VF for sometime now, one reason i haven't moved is because parents are on an off-peak deal, which i hope to get them to change.

anyway, i've heard friends on orange and 02 getting loyalty deals time and time again, better than VF.

1Amigo

Contract expired a month or so ago. Only just got round to considering upgrades. Been looking at Iphone 3GS but wondering if I can get better offers through here?

Vodafone

Hi all,

I hope you have had a great Christmas and I just wanted to let you know that we are available to offer help if you need it.

If you would like to discuss any of these matters further with us then please feel free to contact by following this link -

Web Relations Team - Vodafone UK

(When contacting, please quote the code WRT135 in the subject line and in the message body please include a link to this thread and your user name.)

I'm sure that we will be able to help you.

Thanks,

Espi
Web Relations Team
Vodafone UK

Ladyshopper

I am also out of contract, so am looking to upgrade. All I've been offered so far is sime only 600 minutes and unlimited texts for £9.79 a month for 12 months, which is good, but I would like a handset.

I've been offered a rubbish handset, it really bumps up the price, and they immediately start talking about a 2 year contract as well.

I currently pay £15.99 for 1000 off peak minutes and 250 texts. I also add the £5 friends and family on top of this.

I would like to pay the same amount roughly, have some any time minutes (minimum 300, but would rather a bit more), unlimited texts, and a half decent handset.

I usually choose a handset with a decent camera on it (got sony's the past 2 times, camera has been brill although hate the handset I have now, and camera no longer works on it!).

I don't use the internet on my phone at all, but would maybe start doing it if I got a good enough deal/handset.

Am I likely to get anywhere in just trying to upgrade, or do people think I would be better off asking for my pac code?

If I get a pac, could I then use it if for example I then took out a deal on the vodafone site (going though quidco of course for a decent amount of cashback!), or going through somewhere like e2save?

Have never had a pac code before, so don't know these are used really. I would like to stay with vodafone, as kids are on it, and I also have their home phone and broadband so get a discount on this for having a mobile contract.

Apologies for long length of post!

p1tse

i don't believe you can use a pac code on the same network, it's either an upgrade or a brand new number customer

a friend asked for pac code and went to a few phone shops as she had a handset in mind, and phones 4 u gave her the best price plan