Vodafone Retention Deals

ExiledWool

Vodafone_company_representative wrote: »

Hi ExiledWool

I love upgrading and can't wait until mine comes around in February! _party_

If you find you need any help or advice I would indeed by happy to assist you.

If you'd like to get in tough you can email us here with a link to this thread and you username. Make sure in the subject line you include the code WRT135 so your email comes straight to us.

All the best

Kirsty
Web Relations Team
Vodafone UK

Thanks Kirsty, email duly sent :xmassmile

Lara

katie444 wrote: »

Questions / thoughts:

Should I trust the 2 year old nokia to last for another year or so and take out another contract?


thanks in advance

No I wouldn't.

I have the same phone. I had it mended as the sound disappeared and a fault was diagnosed and repaired. It is nearly two years old and although I like it I still have trouble whereby you can't always hear people as the sound is so faint. I'd go for a new one. Can't wait until 5th Jan when I can start to neogiate and upgrade my phone. Like you I'd like internet etc. OH is with Orange and he's just got 600mins, 400 texts and unlimited internet together with brand new SE phone all for £10 per month!

mre15

Hi Vodafone rep,

I have just done an upgrade deal with voda retentions, new phones being delivered Monday. SE W715 abd HTC magic.

However, I was promised an email with all the details on for me to keep, this hasnt arrived yet.
Anyway this can get sent to me please?

Thanks,

Vodafone

Hi mre15

Never fear - I'm here to help!

The email is automatically sent out 24 hours after the upgrade has been ordered.

If for any reason you don't receive it feel free to get in touch with us following the same instructions as ExiledWool and we'll send it out to you.

Enjoy your new phones!

Kirsty
Web Relations Team
Vodafone UK

Saeed

Lara wrote: »

No I wouldn't.

I have the same phone. I had it mended as the sound disappeared and a fault was diagnosed and repaired. It is nearly two years old and although I like it I still have trouble whereby you can't always hear people as the sound is so faint. I'd go for a new one. Can't wait until 5th Jan when I can start to neogiate and upgrade my phone. Like you I'd like internet etc. OH is with Orange and he's just got 600mins, 400 texts and unlimited internet together with brand new SE phone all for £10 per month!

Which SE phone has he been offered and how long is the new contract for?

Lara

18 month contract and as for the phone I couldn't tell you. He's out today but I'll have a look when he gets home. He's been with them for years and years!

Saeed

Lara wrote: »

18 month contract and as for the phone I couldn't tell you. He's out today but I'll have a look when he gets home. He's been with them for years and years!

Voda offered me SE c510 for £10/month, 500 mins 100 texts, no internet, so your husband's got a pretty good deal with more mins and internet thrown in from Orange. However, 3 usually do better deals, my sister recently upgraded and got a new SE c903, 500 mins, 200 3 to 3 mins, for £8/month and £150 of comet credit vouchers! My other sister got SE K660i, 500 mins, unlimited 3 to 3 mins for £10/month.

I've been offered the Nokia E71, 500 mins, 100 texts on vodafone for £14.47. But i'm thinking without internet that phone is useless so will be sending it back.

borgmanjayce

Kirsty, I emailed Vodafone's WRT last week as requested and I still haven't received a reply as promised...

Vodafone

Hi borgmanjayce

Don't worry, I've just checked and we have received your email.

We've had quite a few emails this last week so it's taking a little longer than usual to reply to everyone.

We'll be back in touch as soon as we possibly can.

Speak to you soon

Kirsty
Web Relations Team
Vodafone UK

ExiledWool

Vodafone_company_representative wrote: »

Hi borgmanjayce

Don't worry, I've just checked and we have received your email.

We've had quite a few emails this last week so it's taking a little longer than usual to reply to everyone.

We'll be back in touch as soon as we possibly can.

Speak to you soon

Kirsty
Web Relations Team
Vodafone UK

Same applies to me - should I wait or ring up tonight? Upgrade due and fingers are itchy!

Went into the Vodafone shop - what a waste of time that was :rotfl:

Tried CPW - again, waste of time.

Website deal is good but I need to ask questions of real people