Vodafone Retention Deals

Vodafone

purplehibiscus wrote: »

I finally sorted out a mobile contract for myself on Friday night after thinking it over for a long time (I asked on here for advice months ago!).

I rang Vodafone direct and managed to haggle a contract with a salesperson that I'm happy with. I'm now worrying after reading some horror stories on here that Vodafone may not keep their word. I agreed to the following (and made her repeat it many times too!):
24 month contract at £20 a month
700 minutes
250 texts
unlimited landline calls
unlimited internet (well probably capped)
a nokia n85

I already had a PAYG sim card from vodafone and so apparently the contract will be on this number too. The phone is apparently being delivered tomorrow or possibly Wednesday but I'm going on holiday tomorrow night (My parents will be at home to sign for it so I don't need to worry about that).

Will there be a letter with it saying exactly how much I'm paying and what for? Is there anyway I can find out now? I'm probably panicking over nothing but its the first thing like this I've signed up for!:o

Hi purplehibiscus,

Have you received confirmation of your deal yet?

If not and you'd like to get some reassurance that everything is okay just email your details to us using the 'Contact us' form on our website here.

When sending the email you'll also need to include a link to thread within the body of it and state the code WRT135 in the subject line to make sure it comes through to us.

Thanks,

Lee

Web Relations Team

Vodafone UK

copped21

This was through calling customer service on 191 and not the outbound retentions team.

No Phone (bought a Blackberry Bold off gumtree)
600 any network minutes
Stop-The-Clock
Unlimited Texts
Unlimited Mobile Internet
Blackberry Internet Service
12 month contract
£17.50 a month

scrooge82

messeage withdrawn, i thought vodafone had conned me, but all is good, i will post the deal i got soon. thanks

Norman-B

I've just had a call from Retentions (?) at Vodafone re my request for my PAC. I told her I was going to o2 and getting 800 x net, U/L texts and UL Land line calls. After the Quidco cashback of £100, this comes to £11.16 PM.
Nice young lady offered me a 12 month contract with 700 x net, UL land-line calls and texts for £9.75 per month (Sim only).

I was also offered a 12 month deal to include my wife at 600 x net and UL texts for £19.58 per month for the two Sims. (No phones included in either deal).

Any advice on these deals? Should I chance the Quidco Cashback and go to o2 or stay with Voda?

kai666

Norman-B wrote: »

I've just had a call from Retentions (?) at Vodafone re my request for my PAC. I told her I was going to o2 and getting 800 x net, U/L texts and UL Land line calls. After the Quidco cashback of £100, this comes to £11.16 PM.
Nice young lady offered me a 12 month contract with 700 x net, UL land-line calls and texts for £9.75 per month (Sim only).

I was also offered a 12 month deal to include my wife at 600 x net and UL texts for £19.58 per month for the two Sims. (No phones included in either deal).

Any advice on these deals? Should I chance the Quidco Cashback and go to o2 or stay with Voda?

can i ask what your average monthly spend is? thanks

Luis_Torres

Isn't the Nokia N97 a high range handset?

Norman-B

kai666 wrote: »

can i ask what your average monthly spend is? thanks

Thanks for the reply!
I am on a 30 day rolling contract, paying £14.58 per month. Getting 600 mins x net and UL texts. I was paying £20 PM but got them to reduce it some 3 months ago. I use 400 mins PM and about 20 texts.
I'm thinking of just paying line rental on my home phone and then use my mobile a lot more.
To confuse things even more, my home phone and BB is with Talk Talk and I was thinking of going to BT for the phone and then o2 for the BB. I'm paying TT £28-£30 PM but I'm also paying Virgin £18 PM for phone (which I don't use!) and basic TV (analogue).
I need to reduce my outgoings.
Any advice welcomed. Thanks

Norman-B

Norman-B wrote: »

Thanks for the reply!
I am on a 30 day rolling contract, paying £14.58 per month. Getting 600 mins x net and UL texts. I was paying £20 PM but got them to reduce it some 3 months ago. I use 400 mins PM and about 20 texts.
I'm thinking of just paying line rental on my home phone and then use my mobile a lot more.
To confuse things even more, my home phone and BB is with Talk Talk and I was thinking of going to BT for the phone and then o2 for the BB. I'm paying TT £28-£30 PM but I'm also paying Virgin £18 PM for phone (which I don't use!) and basic TV (analogue).
I need to reduce my outgoings.
Any advice welcomed. Thanks

Bump, anyone?

Travelstops

Hi

The retentions dept has just phoned me offering me the sim only deal of 600 minutes, unlimited txts, unlimited internet for £15 per month. Is this a good deal or should I hold out for better?

Thanks for your help

OneADay

Travelstops wrote: »

Hi

The retentions dept has just phoned me offering me the sim only deal of 600 minutes, unlimited txts, unlimited internet for £15 per month. Is this a good deal or should I hold out for better?

Thanks for your help

Sounds like a good deal to me - especially with the internet.