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Vodafone Retention Deals

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Comments

  • sk82
    sk82 Posts: 58 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    thanks for all ur help guys... :D ive finally upgraded to:

    300 mins
    STC (which i find very useful)
    unlimited txt
    nokia 5800
    £19.00 per month

    im realy pleased with this.... :)

    sk82
  • Hi All,
    I requested my PAC code and have just had a call from retentions.
    Managed to negotiate the following:
    500 mins
    100 texts
    Passport
    (as per current tarrif)
    unlimited texts and internet
    HTC Magic (free)
    12 month contract
    £24.64 per month.

    Asked for a car charger, they were out of stock so offered £5 account credit instead.
    I was quite pleased.
    Any thoughts?
    Thanks
    Adam
  • magic
    magic Posts: 194 Forumite
    Slightly off topic question, has any current customer tried to get a new contract on top of what they have at the moment and get a good deal? I went through the retentions process some months ago and got myself a good deal but need a new contract/phone. After phoning them and asking what they could do they initially just offered £50 credit and the usual web prices (would be cheaper going through quidco etc) and at a push reduced the web prices by £5. Anyone fared better? Is there any chance of getting a decent deal this way?
  • fatboy88
    fatboy88 Posts: 478 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Hi All,
    I requested my PAC code and have just had a call from retentions.
    Managed to negotiate the following:
    500 mins
    100 texts
    Passport
    (as per current tarrif)
    unlimited texts and internet
    HTC Magic (free)
    12 month contract
    £24.64 per month.

    Asked for a car charger, they were out of stock so offered £5 account credit instead.
    I was quite pleased.
    Any thoughts?
    Thanks
    Adam

    That seems realy good considering they dont seem to be offering many 12 month contracts.
  • sunjcb
    sunjcb Posts: 13 Forumite
    Hi All,
    I requested my PAC code and have just had a call from retentions.
    Managed to negotiate the following:
    500 mins
    100 texts
    Passport
    (as per current tarrif)
    unlimited texts and internet
    HTC Magic (free)
    12 month contract
    £24.64 per month.

    Asked for a car charger, they were out of stock so offered £5 account credit instead.
    I was quite pleased.
    Any thoughts?
    Thanks
    Adam

    It seems very good!!:T but worth checking it again.

    Yesterday i requested my pac code, they give me

    £10 a month
    250 mins
    100 texts
    STC
    unlimited internet
    nokia 5800 free
    bluetooth handset free
    12 months

    i was very pleased, but when i called it back to double-check, everything changed. the offer i got is £25 a month for 12 months, only 1 month free internet....:mad:

    tried to call their 14 days return dep, but was told that vodafone never give nokia 5800 for £10/ month contract. i have to receive the phone first in order to cancel my contract. I left my work address to the guy when i upgraded the contract, but for some reasons, the phone is sending to my home address, i don't know when i should get it...:confused:

    always get person's name and department first, this is my lesson learnt.
  • BigDonut
    BigDonut Posts: 291 Forumite
    I got the 5800 for 15 a month on 12 months but not with the free internet.
    Tempted to phone back because I might use the internet if it was free
  • jimcon
    jimcon Posts: 61 Forumite
    ok wanted and got the following for my wife and I

    2 x nokia 5800's ( really liek the phone by the way and would recommend it)

    200 mins

    unlimited texts for £15.00 per month


    have had the phones but no paperwork and on checking my account on line aI find that I and my wife are under a 30 day sim only 200 mins, unlimted text contract.


    now - there is no mention of anyphone or conract length at all.


    do we wait a year or so and attempt to end the deal for apac code?? :-)


    or do we do the "right " thing?
  • fatboy88
    fatboy88 Posts: 478 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Was sorting out someones contract yesterday and Voda contact centres give totally conflicting info to their shops. They were arguing amongst themselves and i was basically trying to return a phone as an upgrade as they had given a returned phone.

    Turning into bit of a cowboy firm now i think
  • matrix999
    matrix999 Posts: 1,538 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I see T-Mobile are offereing unlimited internet on there rolling 30 day sim only contact with 600 mins and unlimited texts £20 per month.

    Has anyone on the £20, 30 day sim only contract with Vodafone managed to get free internet added on?
  • chris_k
    chris_k Posts: 164 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Vodafone have just phoned me after I requested a PAC. They have offered me the Blackberry Bold for free, 250 mins, 100 texts, unlimited internet and email for £19.50 p/m on an 18 month contract.

    I am happy with the deal. They initially offered it to me for £30, but after referring to a supervisor they agreed on £20p/m.
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