Vodafone Retention Deals

mshappy

Not quite due for an upgrade am in a few months.Can better retention deals be found in store? or is it best to call?

ioscorpio

lhwjud

You already get free internet in that deal, I got it a couple of weeks ago for my daughter, but voda refused to match the £90 Quidco.

suncika

Hi,
I went to Phone-4 -U last weekend to check on their upgrade offers, as I was within the last 60 days of my contract.I'm currently on 125min+250 texts+STC+passport for £20 and hardly ever go over available minutes or texts.
I was after Nokia 5800 and they gave me a free phone & £50 cash for my old phone Nokia 6234.I accepted the deal for £20 on 18 months contarct, as I needed a new phone ASAP. Probably, I could have done better upgrade, but I couldn't wait few days for a delivery of the new phone.
Cheers!

jimcon

does anyone have an email address for someone "good" in retentions that they could PM me?

-1-

Vodafone usually give better upgrade/retention offers to high spending customers.

So if your on a £20 a month plan and stick within your free texts/minutes you won't get as good an offer as someone who spends £30+ per month and goes over their free minutes/texts.

I've seen loads of customers who are on a £30 plan but going over each month who don't change to a higher/better plan so still making Voda lots of £££'s

easilyamused

Yeah, that's basically why I didn't think I'd get any better than I did with them in the end. Stuck with the same 18 month 75 min STC and 100 texts for £15.66 a month and got the Nokia 5800 for nothing. They were willing to reduce it to £12 a month if I signed up for 24 months but I didn't, so didn't think there was anywhere else I could go really.

Although Phones4U's deal (same as sunciker got) was in hindsight better than I got from Vodafone - no handset cashin offer and the cheeky blighters charged me a fiver for postage!

andy91

foolsgold99 wrote: »

Andy all is not lost. Hang fire for when your PAC code arrives. I wouldn't be surprised if you then receive another call from them offering you a better deal. They have more powers at that point to offer you a better deal. Let us know how you get on

An update regarding my upgrade.
Thanks to foolsgold99 - he was right - one day after requesting my pac code, I received a call from retentions offering me what they previously said they couldn't.

Blackberry 8900 Curve
250mins / 100 text
Free Unlimited Internet
Free Email
£20 / month 18month contract.

Recieved the phone earlier in the week.
It pays to dig in for a better deal by being prepared to leave.

Andy

foolsgold99

andy91 wrote: »

An update regarding my upgrade.
Thanks to foolsgold99 - he was right - one day after requesting my pac code, I received a call from retentions offering me what they previously said they couldn't.

Blackberry 8900 Curve
250mins / 100 text
Free Unlimited Internet
Free Email
£20 / month 18month contract.

Recieved the phone earlier in the week.
It pays to dig in for a better deal by being prepared to leave.

Andy

I love it when a plan comes together

MeNoMoney

MENOMONEY wrote: »

I called today as due an upgrade,
Got,
Tocco Ultra (delivery next tuesday)
1500min+Unlimited landline+Unlimited internet.

All for £47.50 including Vat on an 18m contract.

Not best deal i thought,but guy wouldnt budge,even after i said that i had 2 contracts with them and the fact that i have been with them for years now+any New customers can get the same deal for only £7.50 more(£55.00)

Said i would take it,but i do have 14days to change my mind .

So,
Anyone done any better,let me know

Well after speaking to 3 different upgrade people who all messed me about+lied to me,i finally called the termination department(think thats what it called) at 7.20pm yesterday and guy within 1min asked what i would be happy paying to stay with them and 1 min later deal done.
So i went from £53.50 Im paying now to £47.50, then £45.00,then 3rd guy said £48.30???
Finally got it for £40 which is what i wanted to pay all along

Deal as before,
Free Tocco Ultra,
18m 1500min-500text-unl. internet+landline calls.

glitter123

Anyone upgrading please be aware of this information given to me in writing today by Vodafone in response to a complaint I made to their CEO

. If discounts are added to the price plan where equipment has been issued, these discounts will be for a maximum of 9 months in order to cover the cost of deal.