MSE News: BT to hike broadband and call prices and charge TV customers for BT Sport

Former_MSE_Nick

BT is to hike the cost of broadband and some calls and will begin charging TV customers £3.50 for BT Sport, it announced today. But many of those affected will be able to leave their contract penalty-free, or can try and haggle a better deal...

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'BT to hike broadband and call prices and charge TV customers for BT Sport'

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darren72

Maybe leave penalty-free, but does that include getting the unused portion of pre-paid line rental back ? - As surely if not, that would be classed as a penalty ?

[Deleted User]

darren72 wrote: »

Maybe leave penalty-free, but does that include getting the unused portion of pre-paid line rental back ? - As surely if not, that would be classed as a penalty ?

If you've pre-paid then the rise won't affect you would it? So you wouldn't then be able to cancel?

Edit: line rental at least.

AndyPK

Pre paid is for LR only.

I haven't seen it mentioned that LR is increasing
As it went up 2 months ago?!

ldoyle02

I am in a contract until November do I have the right to cancel my contract based on the price raise?

AndyPK

Yeap

Wait for notification. And it will tell you

darren72

Colin_Maybe wrote: »

If you've pre-paid then the rise won't affect you would it? So you wouldn't then be able to cancel?

Edit: line rental at least.

Line rental isn't being increased but the broadband and TV services are - which you can't have without paying line rental.... BT Sports going up from free to £3.50/mth and Infinity going up by £2.50 per month.

lewishardwick

BT are always putting their prices up. I guess it's how they can always have a 'sale' on to entice new customers, because after 18 months people get fed up and go elsewhere!

boatman

My broadband when i signed up in July said it was £12.50/month for 12 months, but looking at the bill its £26 with a £13.50 discount. Not sure it actually said it was a discount when i signed up, but I've spotted that there was a little triangle next to the £12.50 in the screenshot I have, got a feeling it will say it was £26 with a discount. Will mean I can leave if I want, they will add the £2.50 to the £26.
This deal:
https://forums.moneysavingexpert.com/discussion/5516545
In this original thread above it gives a description of the deal in post 2 and it says it will be £12.50 for 12 months, so not sure now..

I have BT starter TV, free for 12 month(£4 with £4 discount) and free BT sport, I'm not sure they can charge me for BT sport as it came free with starter tv..

All a bit of a mess, as i added mobile aswell....

darren72

boatman wrote: »

My broadband when i signed up in July just said it was £12.50 for 12 months, but looking at the bill its £26 with a £13.50 discount. Not sure it actually said it was a discount when i signed up, but I've spotted that there was a little triangle next to the £12.50 in the screenshot I have, got a feeling it will say it was a £26 with a discount, which will mean I can leave if a want because they will add the £2 to the £26.

You can leave if you want but from what I have heard if you have pre-paid your line rental for 12 months you will lose all of what is outstanding :mad:

boatman

darren72 wrote: »

You can leave if you want but from what I have heard if you have pre-paid your line rental for 12 months you will lose all of what is outstanding :mad:

I deliberately didn't pay 12 months line rental up front for this very reason. Just a bit confused now as whether my broadband will go from £26 to £28.50 or not..