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Sky to put up prices in March

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Comments

  • The wholesale cost may go down, but employee, facilities and other costs go up. The BB and LR market is so competitive - if they put the price up I would believe that this reflects a genuine increase in their costs.
  • The wholesale cost may go down, but employee, facilities and other costs go up. The BB and LR market is so competitive - if they put the price up I would believe that this reflects a genuine increase in their costs.

    You're Rupert Murdoch and I claim my £10 :p
  • You're Rupert Murdoch and I claim my £10 :p

    :rotfl:

    My point was meant to be that because of how competitive the market is (and despite the BT wholesale price dropping) all other suppliers are likely to follow suit.
  • Neil_Jones
    Neil_Jones Posts: 9,624 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I suspect in the case of most providers it is the broadband element that is being partially subsided by the line rental fees. If we were to have naked DSL it would probably be closer to the Virgin without a phone line option at about £32 a month.
  • Robisere
    Robisere Posts: 3,237 Forumite
    Ninth Anniversary 1,000 Posts Photogenic Combo Breaker
    edited 25 January 2017 at 1:45PM
    I have just learned that Sky are putting up line rental from March. Rising from £17.49 p/month to £18.99 p/month, an increase of £1.50 p/m, or £18 annually. I have just attempted to phone the automated Helpline 03300 413 000. What nonsense that is! Unable to ask a question that can be answered properly. Does anyone have an alternative number please?

    EDIT: I have been given the broadband number: 0330 332 3037 - I spoke to a human being, who was helpful and gave me the information that it is only the line rental charge that is increasing. There is also this number: 0330412 558 - which is another "Sky Expert" number, but takes callers to a human, not the automated service 03300 413 000 which is no help whatsoever.
    I have emailed mysky@sky.uk and asked for written confirmation that I can cancel Sky if one service from my account is subject to a price increase.
    I think this job really needs
    a much bigger hammer.
  • Oakdene
    Oakdene Posts: 2,560 Forumite
    1,000 Posts Combo Breaker
    Can anyone confirm if this is just for Broadband or whether this will include those customers who have fibre?
    Dwy galon, un dyhead,
    Dwy dafod ond un iaith,
    Dwy raff yn cydio’n ddolen,
    Dau enaid ond un taith.
  • Robisere
    Robisere Posts: 3,237 Forumite
    Ninth Anniversary 1,000 Posts Photogenic Combo Breaker
    Oakdene wrote: »
    Can anyone confirm if this is just for Broadband or whether this will include those customers who have fibre?

    When you say "...have fibre?" do you mean Cable? I thought it was still broadband, no matter how it enters your home. Please correct me if I am wrong.
    I think this job really needs
    a much bigger hammer.
  • zaax
    zaax Posts: 1,914 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Robisere wrote: »
    When you say "...have fibre?" do you mean Cable? I thought it was still broadband, no matter how it enters your home. Please correct me if I am wrong.

    The world has moved. https://www.broadbandgenie.co.uk/broadband/help/what-are-adsl-and-cable-broadband
    Do you want your money back, and a bit more, search for 'money claim online' - They don't like it up 'em Captain Mainwaring
  • I'm confused. How high do prices need to increase before you can leave your contract penalty free?

    And will I be able to leave the line rental and the broadband contracts?
  • Oakdene
    Oakdene Posts: 2,560 Forumite
    1,000 Posts Combo Breaker
    Robisere wrote: »
    When you say "...have fibre?" do you mean Cable? I thought it was still broadband, no matter how it enters your home. Please correct me if I am wrong.

    To be honest I thought they were seperate products... I guess I shall wait to see if I get an email outlining the charges
    Dwy galon, un dyhead,
    Dwy dafod ond un iaith,
    Dwy raff yn cydio’n ddolen,
    Dau enaid ond un taith.
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