NTL: I've just saved £120 per yr with 1 phonecall

34 Posts
We have base tv pack and telephone line rental (£19.95 per mth) broadband (£17.99 per month) with NTL.
I just rang them to say we had bought a freeview box and could they tell me how much our bill would be without the TV option on it. They said that phone line rental is £9.95 (ie without TV we would save £10 per month overall). Before I could say 'cut us off', they said that as we have been customers for a while and have all 3 services, they offered to give us a £10 credit on our bill every month for 12 months to save them sending an engineer to come and get our set-top box and install a modem!
That was that - now we get all the same services but it's £10 a month cheaper! Just for a (freephone) phone call to them! How's that for a moneysaving tip?!
Bargain.
I would definitely recommend giving them a call if you're a customer, telling them you don't want a particular service because you're getting it elsewhere, and seeing if they will offer you any incentive to stay with them. It worked for us!
;D
I just rang them to say we had bought a freeview box and could they tell me how much our bill would be without the TV option on it. They said that phone line rental is £9.95 (ie without TV we would save £10 per month overall). Before I could say 'cut us off', they said that as we have been customers for a while and have all 3 services, they offered to give us a £10 credit on our bill every month for 12 months to save them sending an engineer to come and get our set-top box and install a modem!
That was that - now we get all the same services but it's £10 a month cheaper! Just for a (freephone) phone call to them! How's that for a moneysaving tip?!
Bargain.
I would definitely recommend giving them a call if you're a customer, telling them you don't want a particular service because you're getting it elsewhere, and seeing if they will offer you any incentive to stay with them. It worked for us!
;D
Mmmmmmmmmm...... bargains.......!
0
This discussion has been closed.
Latest News and Guides
Replies
Nevertheless they gave me a 1 month free trial of the Family Pack, so next month I get more channels and save myself the £10 the base pack would have cost me. Better than a poke in the eye with a sharp stick.
I'll try again when my first year is up.
Total saving £147 over the next 12 months - Well done NTL
Got offered nothing
So now no digital and our analogue tv is being taken out in 30 days. :-/
...Why are these companies so stupid..life and in particular business is about negotiation and not just blindly paying what is asked!
I have tried the same thing after advice from a similar thread some months back and got offered absoloutely nothing. You have inspired me to try again.
thinking about why some people fare better than others I wonder if it could be down to area? Maybe theyneed and therefore value customers ore in some areas? Just a thought......
The most you can hope for are clues.....:)
I tired yesterday - I have just lost my job so I thougth I would try and cut back on some non-essentials. Called NTL and asked how they could help and apart from suggesting I go to dial up and lose 1 home phone (I have 2) they were not too sympathetic.
Think about it!